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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

June 23, 2016

THE BEST BUYING EXPERIENCE EVER! Easiest, hassle-free, FASTEST car purchase ever . Staff very professional and courteous. Best of all, I LOVE my new car! Highly recommend! Thank yo More

by Ruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven (explained functions of car), Becky Whitaker
Jun 23, 2016 -

DonohooAuto LLC responded

Easy, hassle-free, fast, professional, courteous...those words are music to our ears! Thank you for letting us know that Eric and the rest of the team gave you the "best buying experience ever." We appreciate your business and the time you took to leave us a positive review. Enjoy your new car!

June 22, 2016

Will Always have my business! I could write a book about great my experience was with Donohoo. From the time I entered, everyone was helpful. No one ever just left you "standing th More

by soloog04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia Woods, Becky Whitaker
Jun 23, 2016 -

DonohooAuto LLC responded

If you were to write that book, we'd hope it would be a best seller! We're so glad to know that you found Eric and the rest of our team to be helpful and attentive. We are diligent about communicating with our customers to help them find the perfect vehicle...before they even visit the lot. And yes, the attention to detail doesn't stop after the sale. Sometimes there is something that isn't "quite" right. And when that happens, we'll do our best to make sure you are satisfied. Thanks for letting us know that your story had a happy ending!

June 22, 2016

A Blessing from Above From the first encounter with Melissa at the front desk...to Mark salespro, Becky in applications/loans and Garrett in preparing our truck to ride hom More

by suziesbeach2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker, Garrett McGuffie, Melissa Montoya
Jun 23, 2016 -

DonohooAuto LLC responded

"A blessing from above..." love it! Perhaps it's because our way of doing business is to follow the Golden Rule - we treat our customers the way that we would like to be treated. And we hire good people. We're so glad that Mark and the rest of the team were able to deliver a remarkable experience worth traveling for. We greatly appreciate your business, your review and your recommendation. That means a lot! Thank you.

June 21, 2016

Simple & great It has only been a week but I have been very pleased. The people have been great and the car so far is awesome! More

by JenF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wolfe
Jun 22, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that Alex delivered a five-star buying experience for you. "Simple and great" is a headline we're happy to earn. We appreciate you for trusting us with your car purchase, and for taking the time to leave us a review. Enjoy your new car!

June 19, 2016

It was actually fun shopping for a vehicle!!! After trying to deal with our hometown car dealers, we gave up and took a 2 hour drive to Donohoo Auto in Pelham. Wow, this place is ran like no ot More

by Happy Donohoo customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval
Jun 22, 2016 -

DonohooAuto LLC responded

Ginger - Thank you so much for the thorough review! We're glad to know that we made the drive worthwhile. Our buyers work hard to make sure we keep a good selection of cars in stock, so it's helpful to know that you felt like you had a broad choice of vehicles. Customers like you have told us that they appreciate our process...it's different than other dealerships, for sure. And we're happy to know that you think that's a good thing. Thanks for letting us know about your wonderful experience, and we'll most certainly be ready for you when you're ready for your next car purchase!

June 19, 2016

Audi A5 Smooth purchase process - from test drive to inspection to driving away from Donohoo with car after couple of hours. After one week very satisfied wi More

by ivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Anger, Tina Viljoen
Jun 22, 2016 -

DonohooAuto LLC responded

Thank you for letting us know about your smooth purchase process. We're glad to know that Trey and Tina were able to make your buying experience an enjoyable one. Thanks for trusting us with your vehicle purchase and for the high marks!

June 18, 2016

1st Oil Change Went in for my first oil change and was greeted with smiles and hellos from the moment I walked through the door. When over to the counter to check in More

by mzthree3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to review your experience with our service department. We greatly appreciate that you trusted us with your vehicle's service. It helps us to know what we can do to improve the customer experience, so we welcome that feedback. Glad to know also that Eric and Jimmy delivered personal service with a smile! We hope to see you again down the road.

June 18, 2016

Fantastic! I had a wonderful experience today at Donohoo! I could not have asked for more support and guidance throughout the purchase of my first car! They made More

by Christyn C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Yale, Mo Sandoval, Jonathan Witsiepe, Maria Hernandez, Melissa Montoya
Jun 22, 2016 -

DonohooAuto LLC responded

Christyn - Thanks for letting us know about your wonderful experience! We try our best to make the car-buying process easy and straightforward for all of our customers...and especially for our first-time buyers. We know it's a big decision and we appreciate you trusting us with your first purchase. We hope you enjoy your new car and that it brings you many years of happiness. Congratulations!

June 18, 2016

nercedes E 350 Staff very friendly personal from the moment we entered Also very professional and driven by excellence Sales rep Jonathan Yale was the best Garrett w More

by cindy.hickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale, Garrett McGuffie
Jun 22, 2016 -

DonohooAuto LLC responded

Cindy - Thank you so much for letting us know about your five-star experience with Garrett, Jonathon, and the rest of the team. We're glad we were able to deliver an exceptional buying experience! Enjoy your new Mercedes, and we hope to see you again down the road.

June 17, 2016

Great sales and service 1st class organization. Great selection of really nice vehicles. No pressure sales or haggling. Very laid back. All staff personnel were profession More

by pio2u2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger, Lydia Woods, Garrett McGuffie, Melissa Montoya, Tina Viljoen
Jun 22, 2016 -

DonohooAuto LLC responded

We do try to buy smart - so we can offer, as you say, "some of the most reasonable prices in the Southeast." We appreciate all of the kind words! And we do hire people who we like to work with, so that shows through in our customer service. Thanks for recognizing the good work of all of our team members who aided you in the sales process. Enjoy your new vehicle and thank you for the recommendation.

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