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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

July 02, 2016

A First Class Experience These folks are well organized. After some less than pleasant experiences in Atlanta, my sales person Eric Jones surpassed all my expectations with go More

by odoc1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2016 -

DonohooAuto LLC responded

Orville - We're glad to know that we were able to turn your car-buying experience around. We're sorry you had a bad experience with another dealership in Atlanta. You hit the nail on the head - we believe that "good old-fashioned SERVICE" is the right way to do business. And yes, we know that Eric is good people! We're glad that you found that to be the case as well. We truly appreciate your business - and the fact that you traveled to see us. We hope to see you again down the road. Many thanks!

July 01, 2016

Great experience! This is the 3rd car we have bought from Donohoo. They had always gone above and beyond to accommodate and make sure we are happy. Everyone from the fr More

by laurieohern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale
Jul 06, 2016 -

DonohooAuto LLC responded

Thank you! Our return customers mean so very much to us. It's one thing to sell someone a car once, but if they come back, that's truly a testament that something is being done right. We appreciate your repeat business and your kind words! We look forward to serving you when it's time for your fourth!

July 01, 2016

Great experience! Wesley & Jimmy were very helpful over the phone/messaging when I wanted to make an appointment for service, as were just as pleasant and helpful in pe More

by LOGAN.HERE2HELP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Boozer
Jul 01, 2016 -

DonohooAuto LLC responded

Thanks for letting us know about your great experience with our service department. Definitely no "nickel and dime-ing" going on with Jimmy...he's good people and we're glad that you found that to be the case. And knowing that you'll be back the next time you need service...that lets us know that we're doing something right. Thanks for taking the time to leave us a positive review.

June 30, 2016

Very satisfied customer I had the best buying experience! I love how they run every aspect of their business. It doesn't feel anything like s typical car dealership. And ever More

by jennyhill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Jun 30, 2016 -

DonohooAuto LLC responded

Jenny - Thanks so much for your kind words. We're glad to hear that we don't feel like the typical car dealership, because we don't approach our business that way. And as you discovered, our customers appreciate that! Thanks for letting us know that Trey and Jimmy took good care of you. We appreciate your business and your positive review!

June 30, 2016

Great experience!! Arrived from Virginia early Saturday morning. Cody, who picked us up at the airport, was very cordial, polite and engaging. He's a great represenati More

by MARYEPATTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody, Jonathon Yale
Jun 30, 2016 -

DonohooAuto LLC responded

Mary - Thank you for sharing your positive experience. Cody is certainly good people. We like him too! (We'll speak to the "powers that be" about that raise...) We're glad you found everyone friendly and accommodating...we always try to get it right, but especially so for those customers who have traveled hundreds of miles to buy from us. We're happy to know that we were able to deliver a great experience. Thank you so much for your business and for your time!

June 29, 2016

"User friendly" Very impressed with how they valued my time. Nice people with positive attitudes that appeared to truly enjoy their jobs. Appreciated them showing me More

by darrellcausey
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Boozer, Becky Whitaker
Jun 29, 2016 -

DonohooAuto LLC responded

Thanks, Darrell! We try our best to get our customers in and out in a quick manner. Not that we don't love to spend time with our customers, but hanging around a dealership all day isn't most people's idea of time well-spent. We're glad that you found our team members to be nice and positive...we hire good folks for just that reason. Thanks for your business and for taking the time to leave us a positive review! Enjoy!

June 28, 2016

Amazing! Shopping for the car I was looking for was so much easier here. Friendly staff and beautiful cars. Instead of walking or driving my own vehicle to the More

by Kholley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Yale, Mo Sandoval, Tina Viljoen
Jun 28, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that you appreciated our great customer service! We have worked diligently to create an easy sales process, so we're glad that you found that to be the case. Congratulations on your new car and thank you for your business and for the positive review.

June 27, 2016

first class customer service My experience was so good that I want buy another vehicle from anyone else. My hat is off to the front desk, sales representative and finance officer. More

by jimmie.blair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2016 -

DonohooAuto LLC responded

Thanks for the positive review. We're glad that you appreciated our professional and helpful team. Thank you for your business and we'll see you down the road!

June 26, 2016

How it should be done This was our first experience with Donohoo but it was so easy. No hassle, wonderfully friendly staff throughout. Their process is so logical and eve More

by chill0525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Boozer, Melissa Montoya
Jun 27, 2016 -

DonohooAuto LLC responded

We're so glad that your first experience with us was a great one. Easy, no-hassle and wonderfully friendly - that's exactly the way it should be! Thank you for your business and your positive review. We hope that your first experience won't be your last!

June 26, 2016

Why settle for less when you can get the best?? Service is at the top. Daughter purchased a vehicle Tameron Honda. Lord Why? Oh well, dIscussed with Jimmy on bringing i More

by MARVEMCMILLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2016 -

DonohooAuto LLC responded

We're glad that you think as highly of Jimmy as we do. Our service department offers top-notch, friendly service...even if (for some reason) you didn't buy from us! Happy to take care of your daughter like she's our family too. Thanks for the referral and for the positive review!

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