Back

DonohooAuto LLC

Birmingham , AL

not yet
rated
929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
Contact Dealership

8122 Helena Road

Birmingham , AL

35124

Directions

By Type

Showing 929 reviews

July 08, 2016

Recommend by friends, and their redommendation was a god one My salesperson was Wesley Boozer, who was very helpful in collecting my information and setting everything up to get the check in the mail. Jonathan More

by tjclark127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Witsiepe, Wesley Boozer
Jul 08, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that Wesley and Johnathan took good care of you. We have no doubt that Kathryn will be able to help you with any issues as well. Thank you for the five star review. We look forward to continuing to provide five-star service.

July 08, 2016

Efficient , Excellent , and very Professional Donohoo Auto LLC, is a great place to purchase a vehicle. My experience with them was excellent. Their priority is to exemplify great service and More

by pooqui63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe
Jul 08, 2016 -

DonohooAuto LLC responded

Thank you! Our customers are our greatest blessing. You're right...our priority is to exemplify great service and complete customer satisfaction. We're so glad that Alex and Chris delivered that to you. Thank you for trusting us with your purchase. We appreciate your business and your time!

July 07, 2016

Best Dealership Never in my car buying experience, that I had people that work with you and for you while purchase a car. Best customer service and best around. More

by rowlandlesure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Wesley Boozer, Lydia Woods
Jul 07, 2016 -

DonohooAuto LLC responded

Rowland - we love the way you put that...we do aim to "work with you and for you," so, we're happy to know that was your experience. We very much appreciate your business and the time you took to leave us a thoughtful review. Enjoy your new car and we hope to see you down the road!

July 07, 2016

Excellent Experience All Salesman and Rep. are very customer service trained, friendly and very pleasant. It was an Amazing experience for me, I will recommend family and More

by robin, blevin123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Boozer, Becky Whitaker, Maria Hernandez, Melissa Montoya
Jul 07, 2016 -

DonohooAuto LLC responded

Thank you for letting us know that you had an amazing experience! We're glad that our customer service training showed through. And yes, we hire friendly people, so that part is genuine! We appreciate your business and your positive review. Thank you!

July 06, 2016

Very pleasant experience, from the moment you walk in. You've not experienced "complete customer service" with "no hassling" until you've visited Donohoo. I purchased a Lexus in August, my daughter purcha More

by ywoods6788
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen
Jul 07, 2016 -

DonohooAuto LLC responded

"Complete customer service" is a great way to put it. We've designed our process to walk customers through an enjoyable buying experience with team members who have their best interest at heart. It really tells us that we've done a good job if a mama brings in her daughter for a purchase! We appreciate your business, your referrals, and your review! Thanks for letting us know that Eric and the rest of the team took care of you.

July 06, 2016

Bought my problem car back from me I was very satisfied with my 2010 Audi A5 until the oil light came on before I even got it home. Donohoo told me to take it to the Audi place where th More

by Mikemac13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Yale, Jonathan Witsiepe, Cameron Day, Lydia Woods
Jul 07, 2016 -

DonohooAuto LLC responded

The vast majority of the time, our customer's purchases go off without a hitch. But every once in a great while...well, things happen. When they do, we'll do our best to make it right. We're sorry that the unexpected happened, but we appreciate you giving us the chance to address the issue, and for taking the time to leave an honest review. Thanks for letting us know that our people took care of you, and we hope to see you again in the future.

July 06, 2016

Amazing Experience Shopping online was very easy, and when it was time to come to the dealership, I never once felt like I was getting hassled. Buying a car should be f More

by jhornsby421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Yale, Mo Sandoval, Tina Viljoen
Jul 07, 2016 -

DonohooAuto LLC responded

You're so right - buying a car should make for a good day. We've worked hard to take away the hassle and back-and-forth, and bring back the fun. We sure appreciate you letting us know that Jonathon and the rest of the team delivered an amazing experience for you. And thanks for letting us know that you had a good online experience. We aim for full transparency with our vehicles, so there are not surprises when you come to visit us. Thanks for the thoughtful review - we hope you enjoy your new car and hope to see you down the road!

July 04, 2016

Alabama's best car secret. This was my second purchase form Donohoo Autos. They have a excellent, and continued updated used vehicles selection. Their prices are the best I have More

by truerottie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Yale, Wesley Boozer, Becky Whitaker
Jul 07, 2016 -

DonohooAuto LLC responded

We hope this is a secret that you won't keep! We sure do appreciate that you are a return customer and that you've traveled to see us. We do try our best to offer ultra-competitive prices on great vehicles. And we have a turn-key team approach designed to move our customers effortlessly through our buying process. We're so glad that Jonathon, Becky and the rest of the team delivered another great buying experience for you. Many thanks for the positive review.

July 03, 2016

Amazing Experience for First Time Car Buyer! This was my first vehicle purchase and Donohoo Auto made it a memorable one. The easy, no haggle experience is something that truly stood out to me. I More

by djohnny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Witsiepe, Wesley Boozer
Jul 06, 2016 -

DonohooAuto LLC responded

Oh, do go on! We love hearing what our customers have to say. Our buyers work hard to bring in vehicles that our customers are searching for - and then our sales team takes over with impeccable service. We're glad that our team approach gave you a seamless process, from traveling in from out of town, to transferring your vehicle for pick up. It sounds like things worked perfectly! We appreciate your trust in us and for taking the time to write a thoughtful review. Thank you for your business!

July 03, 2016

What you see online is what you get ! I bought 2 cars in 2 months in Donohoo. I keep on coming back because they have the best deal in Alabama, found a 2014 Camry SE car online , the car w More

by amy_barnes27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2016 -

DonohooAuto LLC responded

If you want to buy a car from us every month, that would be just fine by us! Our buyers bring in quality vehicles that we can offer at very competitive prices. So it's no surprise that you were able to get a lot of car for the money. That means we're doing our job! And our listing department is diligent to try to photo cars from every angle, so what you see online is what you get in person, as you happily discovered. We sure appreciate your repeat business and that you took the time to write a thorough review. Thanks so much!

...
65
...