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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

July 18, 2016

Great Service I experienced excellent service and my purchase was easy. Everyone was very helpful! They picked us up at the airport and quickly did the paperwork a More

by btlenhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I also spoke with another sales associate that was very helpful, Jonathon Yale, Mo Sandoval, Becky Whitaker
Jul 19, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that you received great service from our team. We always work hard to leave our customers with a positive experience, and for our customers traveling in from out of town, that's especially important. Thank you for trusting us with your business and for taking the time to travel to us...and for leaving a positive review.

July 17, 2016

Awesome experience! I had never purchased a car completely by myself before. Donohoo made it so easy and actually fun! My sales rep Jonathon was really awesome - especial More

by nssheaffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale, Jonathan Witsiepe
Jul 19, 2016 -

DonohooAuto LLC responded

We're so happy we were able to find the perfect car for you and your family. As you discovered, we don't just try to sell you a car, we want to sell you the RIGHT car. And especially for our first-time buyers, we want you to be completely comfortable with your purchase. We're glad that you found Jonathan and the rest of the team to be helpful and friendly. Thanks for letting us know that we did a great job on your trade-in and that we made your first experience an awesome one! Enjoy, and thank you for your business!

July 16, 2016

Low pressure Very low pressure. I was surprised the day we test drove, that when we told them we had to leave there was no attempt to get us to buy that day. We we More

by cryanua2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2016 -

DonohooAuto LLC responded

Some people are surprised at our approach. We think that the quality of our cars and our prices speak for themselves. We don't ride-along on test drives, and we won't push you to buy. We'd rather help you find the car that is the best fit for you, and then expedite the process in a friendly manner. You could say that we've redefined the car buying experience. Thanks for letting us know that Eric and the rest of the team made the process simple. We appreciate your business and look forward to serving you again down the road!

July 15, 2016

OUTSTANDING VERY PROFESSIONAL, FRIENDLY AND INVITING ATMOSPHERE WHERE THE REPRESENTATIVES SEEMED TO CARE FOR MY WELL BEING WHILE I WAITED ON MY PURCHASE.i WAS VE More

by benfgayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Wesley Boozer, Lydia Woods
Jul 18, 2016 -

DonohooAuto LLC responded

Thank you for letting us know that you found our team to be professional and friendly. We hire good people who make car-buying with us a pleasant experience. And, we certainly do care for our customers' well-being! We're so pleased to know that you were impressed with us. We appreciate your business and look forward to serving you in the future.

July 15, 2016

Service with a smile I bought my car used from the dealership several months ago and I brought my car in for my first service call at Donohoo Auto. I was extremely pleased More

by Jason E350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Montoya
Jul 18, 2016 -

DonohooAuto LLC responded

We're glad that you discovered that our service extends after the sale! We certainly think that Jimmy and his team are top-notch. Thanks for letting us know that you found that to be the case. We appreciate your business and look forward to continuing our great relationship!

July 14, 2016

Car purchase Great experience no hassle !! You get to decide if you like the car not the salesperson ! Would recommend to anybody !! We test drove 6-8 cars and d More

by ALLEN.WALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Hernandez
Jul 18, 2016 -

DonohooAuto LLC responded

We're so glad to know you had a great experience. You're right...no hassle from us, and we won't test drive with you to tell you which car you need. You take the time to drive and decide, and we facilitate the paperwork and answer questions. We think that's the way car-buying should be. We appreciate your business and hope to see you again!

July 13, 2016

Top Notch! Donohoo Auto is such a fantastic place to buy a car! My father and I just purchased two vehicles (for a great price) from there and absolutely love th More

by amandaterwilliger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale, Mo Sandoval, Tina Viljoen
Jul 14, 2016 -

DonohooAuto LLC responded

Thanks for the kind words! We realize a car is a big purchase, so we put earning the customer's trust first. And when our customers trust us enough to travel to us and buy TWO vehicles, we know we're doing something right. We're so glad that you found our team to be kind, helpful and professional. We hire good people, who give great service! Enjoy and we look forward to seeing you again!

July 11, 2016

Friendly and fast! I purchased 2 vehicles from Donohoo the service was Great! And the cars are Nice! Very friendly and fast and the cars were priced right. Thanks! More

by Harvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale, Tina Viljoen
Jul 11, 2016 -

DonohooAuto LLC responded

Thanks, Harvey! We love our return customers! And we really appreciate you letting us know that Jonathon and the rest of the team were able to deliver a second great experience for you. We appreciate your business and your time.

July 10, 2016

pleasant experience I enjoyed shopping with Donohoo. I liked the no pressure atmosphere and the ability to test drive the vehicles without a dealer in the car.. All emp More

by alesiagolfer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Trey Anger, Tina Viljoen
Jul 11, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that you enjoyed your buying experience. We've worked hard over the years to craft a buying process that is no pressure and customer-centric. We're glad that Trey and the rest of the team made it easy for you to have a pleasant experience. We appreciate your business!

July 08, 2016

Great Place to BUY !!! I was shopping for my son a car who was going off to college. we looked at a few dealerships and ended up here. the selection of low mileage used cars More

by c.murphy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale
Jul 08, 2016 -

DonohooAuto LLC responded

When someone tells us that they'll buy from us "again and again," that lets us know that we're doing something right. We think we're especially well-equipped for "back to school" cars. Great, reliable cars without the new-car markup...makes perfect sense. Best wishes for your son at college! We hope his new car brings him many years of enjoyment.

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