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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

July 22, 2016

Excellent prices & service We were looking for a late-model Pathfinder for MONTHS. I didn't want to pay over $32k for a 2015 Pathfinder SL with Tech Package (sticker price $42k More

by cliffturner04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker
Jul 29, 2016 -

DonohooAuto LLC responded

We're so glad that you found us and that we were able to sell you the car you wanted at the price you wanted. We could sell our cars for more, but we'd rather earn a repeat customer. Our buyers buy smart so we can sell competitively...which is why customers travel from all over to shop with us. Thank you for letting us know that Mark and the rest of the team delivered a five-star experience. We appreciate you traveling to buy from us and your positive review. We look forward to serving you again in the future. Thanks for the kind words!

July 22, 2016

Wonderful This is my first time at Donohoo and everyone was very friendly and accommodating. The auto sale concept used was unique to me. What I enjoyed was t More

by awesomeflight1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wolfe, Jonathon Yale, Maria Hernandez, Melissa Montoya
Jul 29, 2016 -

DonohooAuto LLC responded

Thank you for letting us know about your "wonderful" experience. We're glad that you enjoyed the low-pressure, friendly sales and had an overall positive experience. We do apologize that the detailing was not up to standard and we're sorry that this left you with less than a five-star experience. We appreciate your business and your honest review. We look forward to serving you again in the future and hope that you enjoy your car.

July 22, 2016

Bought my daughter her first car here! Love, love, love this dealership. The car buying experience can be stressful and scary. Donohoo made my experience the best EVER at a dealership. I ca More

by Stefanie B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Becky Whitaker
Jul 29, 2016 -

DonohooAuto LLC responded

We know a lot of people are fearful of car-buying and worried that they may be taken advantage of, or worse, pushed into buying a car that they don't want or need. We'd rather make a customer and friend for life, which is why we do things differently. We hire good people who are trained to answer questions and help our customers find the right car at the right price. And our process is transparent, so there are no surprises. In our eyes, an informed customer is a happy customer! And if there is an issue, such as the sunglasses holder, we'll work with our customers to make it right if given the chance. Thank you for taking the time to write such a thorough review. We appreciate your business and hope that your daughter enjoys her car for many years to come!

July 21, 2016

Purchase MB C250 Great experience from start to finish. Friendly staff and no hassle or pressure at all. Very easy process and great selection of cars. Would recommend More

by rfk57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathon Yale, Wesley Boozer, Tina Viljoen
Jul 29, 2016 -

DonohooAuto LLC responded

Thanks for letting us know about your great experience! Our no-hassle process makes it easy on the customer (and us) and helps keep car-buying fun. And our buyers work hard to make sure that we have a great selection of quality pre-owned cars that we can offer at great prices. We're glad to serve you and appreciate your recommendation and business.

July 20, 2016

Amazing!! Amazing experience. No pressure from staff, very professional and so kind! Loved the system. Got to test drive different cars with no pressure and fou More

by peytonganus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wolfe, Wesley Boozer, Becky Whitaker
Jul 21, 2016 -

DonohooAuto LLC responded

If you'll buy all of your cars from us from now on, then we've certainly done our job! Thank you for letting us know that Alex delivered an amazing experience. And thanks for letting us know you like our no-hassle test drive. Isn't it the best? We appreciate your business and look forward to providing amazing service to you the next time as well!

July 20, 2016

Pleasant and Easy The best car buying experience I have ever had. It is a relaxed and comfortable environment geared towards the customer. I would definitely recommend More

by brandypearson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia Woods, Becky Whitaker
Jul 21, 2016 -

DonohooAuto LLC responded

Thank you for letting us know that you value our customer-centric approach. You're right - we do our best to provide a hassle-free and transparent process that puts our customers at ease. Buying a car is a big decision, and we want you to be happy with the experience. Thank you for letting us know that Mark and the rest of the team delivered a five-star experience. We appreciate your business.

July 20, 2016

Calming, relaxing and pleasant Dealing with Donohoo was a calming, relaxing and pleasant experience. The friendly and courteous staff were patient and responsive making our decision More

by syl&dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn, Jonathon Yale, Wesley Boozer, Tina Viljoen
Jul 29, 2016 -

DonohooAuto LLC responded

Sylvia & Dave - Thank you for the kind note. We're glad to know that our friendly folks gave you a calming, relaxing and pleasant experience. Who knew car buying could be that way? Our process takes the hassle out and our personable team does the rest. Thank you so much for trusting us with your car purchase. We look forward to serving you again!

July 19, 2016

Exemplary Sales and Service My wife and I bought our second car in four months from Donohoo. The second experience was just as outstanding as the first. Awesome job Lydia, Maria, More

by bankerbp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale, Jonathan Witsiepe, Lydia Woods, Maria Hernandez
Jul 19, 2016 -

DonohooAuto LLC responded

We love all of our customers, but we're especially proud of our large number of repeat customers. Customers like you are the strongest evidence that we're doing something right! Thank you for letting us know that we were able to provide exemplary sales and service to you a second time. We greatly appreciate your repeat business. Thank you for trusting us with your purchases and for taking the time for leaving us a five-star review!

July 19, 2016

Best ever This was the smoothest car used car buying experience I have ever had. I will definitely come back again in the future. And will recommend them to oth More

by Charlieb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Wolfe, Becky Whitaker
Jul 21, 2016 -

DonohooAuto LLC responded

Delivering the smoothest car-buying experience ever is our specialty! Thanks for taking the time to leave us a five-star review. We appreciate your business and your high marks. We look forward to serving you again down the road!

July 18, 2016

Donohoo makes things right ! I wrote a less than 5 star review last month regarding my RX purchase last month. I want to write a follow up review to say that Donohoo went the ext More

by Lexusrx350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale
Jul 19, 2016 -

DonohooAuto LLC responded

Thank you so much for taking the time to come back and amend your review. We always aim to deliver a five-star experience the first time, but when our customers think we fall short, we'll do what we can to meet/exceed expectations. We appreciate your business, your time, and your five-star review. We look forward serving you again in the future.

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