DonohooAuto LLC

Lexus ES 350 Purchase I was unsure of what type of car I wanted when I went into the dealership. I met with Jonathan Yale who was extremely helpful and patient. He showed m I was unsure of what type of car I wanted when I went into the dealership. I met with Jonathan Yale who was extremely helpful and patient. He showed me several options and assisted me with details about 3 vehicles that I was interested in. All 3 were parked in the front of the dealership for me for the test drive. Jonathan told me that it was just "us" for the test drive that they didn't need to go with us as they" trust their customers". What an amazing experience, NO high pressure sale. Upon return of the test drive, we narrowed our choices down to two and Jonathan shared with me all of the details about both cars. Again, NO high pressure. He even recommended the least expensive of the two. Never heard of that when purchasing a vehicle!!! We chose the Lexus as it drove beautifully! Wesley met us to go over all of the details about my new car. He set up my blue tooth, helped get the Sirius radio transferred over, showed me all the bells and whistles of my new care. THIS WAS MY BEST CAR PURCHASE EXPERIENCE EVER!!!! Highly recommend them for any of your needs. EXCELLENT CUSTOMER SERVICE! More

My Awesome RAV4! This was my first purchase at Donohoo's Auto. My friend, Tom, was with me, and he said next time he needs a car he will definitely buy one there. I go This was my first purchase at Donohoo's Auto. My friend, Tom, was with me, and he said next time he needs a car he will definitely buy one there. I got the best buy in a low mileage small SUV in the Birmingham. The pleasant atmosphere at Donohoo's made it an all-around positive experience! More

We only buy from Donohoo This is the third car my husband and I have bought from Donohoo Auto in Pelham. The experience can't be matched by any other used dealers! The entire This is the third car my husband and I have bought from Donohoo Auto in Pelham. The experience can't be matched by any other used dealers! The entire experience is so stress free, and you're never pressured in the slightest. More

Awesome & smooth experience! This was our first big purchase as a couple and everything about our experience was wonderful. Everyone was so friendly and personable- from the girls This was our first big purchase as a couple and everything about our experience was wonderful. Everyone was so friendly and personable- from the girls at the front desk to the sales pros- 5 stars all around! They make the process so simple and laid back. We are so excited with our purchase. We will be back!!! Thank you! More

Stand behind their Cars- Excellent Customer Service I have purchased 2 cars from DonohooAuto in the last 2 years because of quality and value. Excellent customer service, no pressure sales. Edwin, Joh I have purchased 2 cars from DonohooAuto in the last 2 years because of quality and value. Excellent customer service, no pressure sales. Edwin, Johnathon and Jimmy have been great to work with. Ill be back More

Excellent Service We recently purchased a used vehicle at Donohoo Auto Dealers. We really love our new vehicle. The service we received was excellent, friendly, and ver We recently purchased a used vehicle at Donohoo Auto Dealers. We really love our new vehicle. The service we received was excellent, friendly, and very professional. More

Friendly and excellent service before and after the sale. I found a great car at a great price. Even thought the car was not certified, Donohoo Auto fixed some minor concerns after the sale with a helpful an I found a great car at a great price. Even thought the car was not certified, Donohoo Auto fixed some minor concerns after the sale with a helpful and friendly attitude. I was very pleased and grateful. More

bought my first car in ten years i generally buy new and keep the car for about ten years. When I was ready for my next purchase I found the car I was looking for on the Donohoo webs i generally buy new and keep the car for about ten years. When I was ready for my next purchase I found the car I was looking for on the Donohoo website. I live in Fairhope so it was a three hour drive to their site. The process is organized and I looked at about five cars and test drove each. The folks there don't rush you or pressure you to buy. Everyone from the front desk staff to the sales person, finance person, and knowledge guru (walks you through the car features) were just great! My husband went with me and seeing my experience, he intends to go back to this dealer when he wants a change of vehicle. I was surprised and pleased by the follow up communication after I got home with my car - calls, emails, a thank-you card in the mail, and the Donohoo newsletter. More

Awesome Customer Service!!! A friend recommended Donohoo for getting a nice car at a good price. Everybody was efficient and professional.. The salesman Trey and Alex were awesom A friend recommended Donohoo for getting a nice car at a good price. Everybody was efficient and professional.. The salesman Trey and Alex were awesome. I got my dream car at a great price. I will totally recommend Donohoo. More

The gold standard for auto dealers. The Donohoo business model consists of best business and customer focused practices. From the moment you walk in the front door until after you get h The Donohoo business model consists of best business and customer focused practices. From the moment you walk in the front door until after you get home they are with you all the way. Need something, just ask. "Helicoptering" salesmen? Not a chance. High pressure? Not a chance. A very positive and upbeat attitude by everyone concerned. I drove over 300 miles to do business with them and don't have a single regret! I rated "quality of work" a 4 instead of a 5 because we found that the prep, or detailers as they are sometimes referred to, could pay just a tad more attention to detail. For example, we found sand scattered in the back, over the the spare and in the folds. White paint was on the back of the rear seats and on the security cover which I think should have been taken care of since the car sat for some days. But the good news is a fella in the back came out and was up front and honest about it and told Jay who made good on the issue immediately. We are very grateful! More