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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

August 24, 2016

Stress free, great experience I had a very easy, stress free experience working with DonohooAuto during my search for a new car. Everyone from Eric Jones in Sales, Becky in Finance More

by dbaucom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Becky Whitaker
Aug 26, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that Eric, Becky and Mo delivered a stress-free buying experience. That means they're doing their jobs! We want our customers to get the car they want - we'll never try to sell you something that's not a fit. We're so glad you came to us for your purchase. We appreciate your business and hope to be of service in the future.

August 24, 2016

Fantastic! This was by far the easiest deal ever made. The transaction was quick, the paperwork was painless and there was even someone to teach me to use all th More

by steviecreel
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe
Aug 26, 2016 -

DonohooAuto LLC responded

Learning to use all of the buttons and features on cars nowadays is no small feat! Glad we got you all figured out. And we love to hear from our repeat customers - especially a five-timer. Thanks for letting us know that Mark, Jonathan, and the rest of the team delivered another great buying experience. Thank you for your continued trust and for taking the time to tell us about your purchase!

August 24, 2016

Good experience Great experience quick and easy.all numbers they gave were accurate,great interest rate Customer service was great and testing various cars is the be More

by AURETTELIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2016 -

DonohooAuto LLC responded

Thanks for taking the time to let us know about your buying experience. We're glad to know you found our process and numbers to your liking. And, we're glad that Eric and Nic provided great customer service. Thanks for trusting us with your purchase, and we hope to see you again!

August 24, 2016

wonderful. After doing my homework on the right car for me .I decided to go with the E350 .BLK ON BLK...I find it at Donohoo Auto in Pelham AL. I contacted them More

by terrym427
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe
Aug 26, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a thorough and positive review. We try to keep our process transparent and easy, so there's not hassle, even if you're buying from out of state. We're glad to hear that your experience reflects that. Thanks for letting us know that Eric and Jonathan gave you a wonderful buying experience. We appreciate your business and look forward to serving you again in the future. Happy travels!

August 24, 2016

Good experience This is my third purchase from this dealer easy to deal with, great inventory priced right. I plan to return as my spouse will be seeking a new vehicl More

by vcastaldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2016 -

DonohooAuto LLC responded

We love to hear from our repeat customers! You're right - we do work hard to keep a large, diverse inventory that's priced competitively. So happy to hear that you've found that to be the case THREE times! We appreciate your continued trust and look forward to serving you when you're ready for number four. Thanks for the kind words.

August 24, 2016

No hassle I shopped around online for cars for months. I needed something economical and within my budget with two new drivers being added to my household. Dono More

by TT from Florida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionists were very nice and helpful as well., Jonathon Yale
Aug 25, 2016 -

DonohooAuto LLC responded

When our careful shoppers leave happy, we know we're doing something right. We've designed our buying process to be transparent, hassle-free and quick. We're glad to know that you found that to be the case. Thanks for your business, your recommendation, and for taking the time to leave us a positive review!

August 24, 2016

A very organized well run business. The dealer ship is very well structured and a nice place to shop for a nice high quality used car. All the employees are very professional and very he More

by prolawncare23
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger, Maria Hernandez
Aug 24, 2016 -

DonohooAuto LLC responded

Thank you for your positive review...we're glad that you appreciate the structure we've put around the car-buying experience here. And we hire good people who give great service, so we're glad you found that to be the case! We appreciate your business and look forward to serving you again in the future.

August 24, 2016

Great experience! Donahoo Auto has the best customer service that I have ever experienced! Every employee I have encountered has been friendly, helpful, and pleasant. More

by AMORGAN.WP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Jonathan Witsiepe
Aug 25, 2016 -

DonohooAuto LLC responded

We treat our customers the way that we would like to be treated ourselves. So we'll make the extra effort to leave you with a good experience. Thank you for trusting us with your business. We sure hope you enjoy your new vehicle and hope to be of service to you in the future!

August 23, 2016

World Class Service department. Awesome The customer service is one of the best ever. Great people that provide awesome services. The service is awesome and every employees is very professio More

by GEORGE.P.GREEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2016 -

DonohooAuto LLC responded

Thanks for leaving high marks for our "world class service department." We're so glad to know that Eric and Jimmy provided professional customer service for you. We appreciate your business and look forward to serving you again in the future! Happy travels!

August 22, 2016

Success is helping others succeed Recently joined the Acura family from Lexus and have been pleased so far! The team at Donohoo is well structured, caring, intelligent, and kind. I pur More

by Psweeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe
Aug 24, 2016 -

DonohooAuto LLC responded

Thanks, Paige, for the well thought-out and thorough review. It's exactly these types of reviews that help us to become a better business. We're glad to know that Alex, Jimmy and Marci provided outstanding customer service during the purchase and service of your new Acura. We certainly do try to correct any issues that might arise in a timely manner. So, we're glad that you found that to be the case. And we appreciate your feedback on the financial side. We'll work to identify and fill those gaps. Thank you for your trust and your business. We look forward to serving you again in the future.

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