DonohooAuto LLC

Everyone was friendly and helpful. Everyone there was very friendly and helpful. The process was very easy. We were able to test drive the car without a sales person with us. Everyone there was very friendly and helpful. The process was very easy. We were able to test drive the car without a sales person with us. More

Took two weeks to take possession of car. I think it took too long to fixed minor things. Hail damage, tree sap, scratches, re washing the car. I did not get a full tank of gas.,one of the he I think it took too long to fixed minor things. Hail damage, tree sap, scratches, re washing the car. I did not get a full tank of gas.,one of the headrest in back seat doesn't work, only got 1 key to the car. I think the dealership should've painted the whole car. I understand it is a used car. The sticker doesn't say As Is.. I'm not going to say that I wouldn't recommend this dealership, I just hope the car buying experience for that person is better than my experience. More

Out of State Return Customers Great prices, great service, and no hassle brought us across state lines twice; worth the drive. Very satisfied with our vehicles. Best dealership exp Great prices, great service, and no hassle brought us across state lines twice; worth the drive. Very satisfied with our vehicles. Best dealership experience yet. Go there to buy! More

Outstanding Car Buy Experience Extremely friendly and helpful people i could not be more happier with my car buying experience with Donohoo they are first class when it comes to car Extremely friendly and helpful people i could not be more happier with my car buying experience with Donohoo they are first class when it comes to car buying i will do business with them again. More

16 Year Olds First Vehicle Could not have been happier with the entire process. I found the vehicle online. They drove it from Ft. Payne to Pelham. I test drove it. Came bac Could not have been happier with the entire process. I found the vehicle online. They drove it from Ft. Payne to Pelham. I test drove it. Came back the next day and all paperwork was ready and the process was seamless. James Stamps,Trey and Marci were all outstanding. No pressure, highly professional. Would buy again from them based on this one time experience.. More

Excellent Online Buying Experience DonohooAuto LLC - 1st class customer service! My initial inquiry contact was this Tuesday (8/23/16) and the car was delivered to my house (out of sta DonohooAuto LLC - 1st class customer service! My initial inquiry contact was this Tuesday (8/23/16) and the car was delivered to my house (out of state) Thursday (8/25/16). I loved the car! Again, thanks for all of your help! More

OUT OF STATE BUYER - GREAT EXPERIENCE! I called this dealership from Seattle. I was looking for a specific type of vehicle and had specific option requirements. I spoke with Cam. Great I called this dealership from Seattle. I was looking for a specific type of vehicle and had specific option requirements. I spoke with Cam. Great guy, very helpful. He went out and took close up pictures of everything on the vehicle that I may have an issue with, for multiple cars. We emailed back and forth, spoke on the phone multiple times, and executed the transaction. His colleagues arranged for all the paperwork and freight to get the car to me on the west coast. EVERY SINGLE person was professional and responded to every email and phone call. My only regret is that this dealership is not in my area in Seattle, and I had to call Alabama to get some one to work with me in the manner everyone should. My highest recommendation to this dealership and Cam in particular! Car arrived, looks exactly as expected. I'm very happy. -KM (Seattle) More

Impressive Operation We recently bought a SUV from Donohoo Automotive. They have an impressive inventory of used vehicles. Their customer service and staff are equally imp We recently bought a SUV from Donohoo Automotive. They have an impressive inventory of used vehicles. Their customer service and staff are equally impressive. Their vehicles appear to be in the condition in which they arrived. They are detailed after the decision to buy is made. In our case, The mechanical condition also appeared to be original. Our first test drive was like riding a basketball. Both the front and rear tires were so far out of balance you could not evaluate the ride, handling, or noise level of the car. I asked them to balance the tires and call me, so I could test drive it again - they did. We loved the results. Their prices are not bargains but are fair (average according to Cargurus.com). There is VERY little room for negotiation. I would recommend this dealer. They were very focused on customer satisfaction. They have contacted me several times to follow up on my opinion. Enjoy the ride. More

Super people We shopped for months before we found the car we wanted. This place was a 2 1/2 hour drive but the price was right so we made the trip. It turned out We shopped for months before we found the car we wanted. This place was a 2 1/2 hour drive but the price was right so we made the trip. It turned out to be a very wise decision. The overall experience was so much better than any dealership we've ever dealt with in looking for a car They take service and speed to a whole new level. The car was thousands less than any other we found, and there was no haggling. Eric was awesome. The guys out in the lot were so helpful. And Lydia was super on the follow up. I LOVE MY NEW CAR!!! ?????? More

Mercedes E350 Purchase I Love Donohoo Auto! My buying experience was 5*! I called many times to inquire about a listing and was always treated as a VIP! Prices are great I Love Donohoo Auto! My buying experience was 5*! I called many times to inquire about a listing and was always treated as a VIP! Prices are great and I love the No pressure sales experience. I purchased a 2014 Mercedes E350 and I didn't get to the lot until 5:30PM. When looking for a car in the future I'll shop Donohoo Auto first! More