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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

September 06, 2016

It was an overall good experience! Everyone was very friendly, and took ther time to help. Kyle was great and very patient with us. Mo went over everything we needed to know about worki More

by Cusie94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle and he was so great, Mo Sandoval
Sep 08, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to let us know about your buying experience. We're glad to know that Kyle, Mark and Mo took care of you and got you in a great car with a really good interest rate. It's nice to hear that you appreciate our wide selection of cars. We work hard to keep a good range of vehicles in stock, so we have something for nearly everyone! We apologize that the paper work process was slow. We're usually able to speed that through...some days, for various reasons, it just takes a little longer. Thanks for your business and for your recommendation. We look forward to serving you again in the future. Enjoy your new car!

September 06, 2016

2013 Accord Ex-L Great selection, fair prices, good folks, car buying made easy. The only downside was when the car I was interested in was temporarily misplaced! I' More

by AW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Maria Hernandez, Melissa Montoya, Tina Viljoen
Sep 06, 2016 -

DonohooAuto LLC responded

Thanks for the kind words! And our apologies, again, for the hiccup. That great selection you mentioned (more than 450 cars at our Pelham location), means that every once in a great while, we slip up! Thank you for your patience and for your business. We're glad that you appreciated our good folks and easy buying process. We hope that you enjoy your new car and we look forward to providing outstanding service to you again in the future. Happy travels!

September 05, 2016

Donohoo rocks! Donohoo is about as awesome as you can get. The friendly staff and nice environment is about as good as you can get for car dealership. Went to get More

by scott thigpen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2016 -

DonohooAuto LLC responded

Scott, Thanks for letting us know that Jimmy took care of you on your most recent visit...and that our team treated you like a friend. We think (unless you've designed it to be otherwise) that cars should be seen and not heard. If you're car's purring like a kitten, then it sounds like all is well! Happy travels - hope to see you again next time!

September 05, 2016

Purchase of a car Easiest purchase of an auto ever... Great employees, thanks Eric and Mo. Great service, awesome and efficient... I loved test driving several vehicl More

by Mercedes Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reception, Mo Sandoval, Becky Whitaker
Sep 06, 2016 -

DonohooAuto LLC responded

If this was your "easiest purchase of an auto ever," then we're doing our jobs! We're so glad to hear that Eric, Mo and Becky delivered friendly and efficient service. And it helps us to know that you appreciate our signature test drive experience. We think it's the way to go! We appreciate your business and your trust - we look forward to serving you again in the future. Happy travels!

September 03, 2016

Great 'new' car buying experience!! First time purchasing a used 'new' car. Everyone at Donohoo was great to work with, from start to finish. They send you out on test drives by yourself More

by CM1982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathon Yale, Mo Sandoval, Lydia Woods
Sep 06, 2016 -

DonohooAuto LLC responded

Thanks for the kind words! We're glad that Jonathon, Eric, Marci, and the rest of the team were able to deliver a seamless experience. We're glad you appreciate our no-hassle approach. We've worked hard to simplify the process and make it an enjoyable one. We hope that your first purchase with us won't be your last...we appreciate your business and look forward to serving you again in the future. Enjoy your new car!

September 03, 2016

One of a kind Dealership! Flawless test driving session. Great selection of vehicles , welcoming staff as soon as you enter the dealership and very knowledgeable sales team. Th More

by Itscortez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Sep 06, 2016 -

DonohooAuto LLC responded

Kevin - Thanks so much for the five-star review. We're glad you enjoyed our no-hassle sales approach and our unique test-drive set-up. We work hard to keep a large, diverse selection of vehicles in stock, so we're glad you found that to be the case. And we hire good people, who treat our customers well - thanks for letting us know that you found that to be true! Thank you for your business. We hope to serve you again in the future.

August 30, 2016

Great car buying!!! Always the best dealership I have bought from!! This will be my second car from them finance is great no long time wait like other dealership, a great More

by mclark19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker
Aug 30, 2016 -

DonohooAuto LLC responded

Thanks for the kind words. We're so glad that we were able to earn your trust and that you returned for a second purchase. And you're right - we've streamlined our process, so in most cases, we're able to get our customers in and out of the door quickly. We can even get much of it done before a customer even shows up on the lot...if they choose to do it that way. We're glad that you felt taken care of and that we delivered another great experience. Thanks for your business and we hope to serve you again in the future!

August 30, 2016

Very satisfied customer ! My husband purchased his car from you several years ago & has been very happy. After test driving another car at a major Lexus dealership, my husban More

by mhchase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2016 -

DonohooAuto LLC responded

Ann, We're so glad you came back to us! Many customers are surprised at our selection...with more than 450 cars in stock, we usually have what you're looking for! And we keep our pricing very competitive, as you discovered. And yes - if you find an issue during the sale, we'll do what we can to make it right. We're happy to know that Mark and the rest of the team left you happy with your purchase. Thanks for your repeat business and we hope to serve you again in the future.

August 30, 2016

Stress free!!! Trey was my salesman and he was very patient and answered all of my questions. I drove 3 hours to the dealership and I'm glad I did. The ladies at the More

by lakishaw76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Trey Anger, Becky Whitaker
Sep 02, 2016 -

DonohooAuto LLC responded

Our favorite part of your review is the idea of being able to "have fun looking for a new car." A car is a big purchase, and something that should be fun! That's why our laid back, hassle-free approach is important. We're so glad that Trey and the rest of the team were able to deliver that experience for you...And that we made it worth your drive. Thank you so much for your trust in us, and for leaving a positive review. We hope to serve you again in the future!

August 29, 2016

Great Experience This is my second purchase from Donohoo and it was as pleasant as the first, I don't live very close but it was worth the drive to find what I wanted. More

by boudreaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Trey Anger
Aug 30, 2016 -

DonohooAuto LLC responded

Thank you for letting us know that we were able to deliver a great experience once again. We appreciate all of our customers, but have a special fondness for our repeat customers, especially the ones who drive the extra mile to come see us. And in solidarity with you this week, we'll even give you a "Geaux Tigers!" How's that for a little lagniappe? Happy travels! We hope to see you again.

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