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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

September 27, 2016

Great experience! This car buying experience was very pleasant. The process is very streamlined to minimize wait times and overall time spent at dealership. I believe t More

by jleon401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim, salesman
Sep 27, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that Chris and Jim delivered a great experience for you. We're glad you recognized our streamlined process. We think it takes the hassle out of the car-buying experience. Most people don't want to spend their entire day with us, and we respect that. And we do stock a wide inventory of quality cars so that most people will find exactly what they're looking for. The Accord is a great car, we think it will serve you well! We appreciate your time and your business. Thanks for shopping with us and taking the time to let us know about your great experience!

September 27, 2016

Purchased Third Automobile We recently purchased our third automobile from Donohoo. The ease of dealing with staff, the super inventory and no hassle dealing bring us back. W More

by demcdan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2016 -

DonohooAuto LLC responded

If you're on your third Donohoo purchase, then we must be doing something right! Thanks for letting us know that you've found our process to be easy and the selection to be wide. We work hard on both of those fronts to achieve excellence. We're glad to know that we've met your expectations three times in a row and that you plan to be back. We appreciate your repeat business and your trust! Until next time...

September 24, 2016

Great experience The minute I arrived I was greeted by their friendly staff. Everyone there was very helpful and made my first visit a great experience! Will definitel More

by Bmr278
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Mo Sandoval
Sep 26, 2016 -

DonohooAuto LLC responded

Thank you so much for the review. We hire great friendly, nice people, and that shows through in their customer service. We're glad to know that your first experience was a great one, and we certainly hope to serve you again in the future. We hope you enjoy your new car!

September 22, 2016

very nice better than crown dealership allways on time .never takes to long friendly people all seems to be ok I hane told several people to check your car lot More

by gary.olvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sep 23, 2016 -

DonohooAuto LLC responded

Thank you so much for the five-star review. We work hard to put our customers first, whether they're in for service or to look for their next car. We're glad that you've found our team to be friendly and helpful. Thank you for your referrals and for you business. We appreciate you!

September 21, 2016

Smooth and easy transaction very nice car I flew up from Texas to get a great deal on a used Mercedes they picked me up at my hotel and I was done and driving my clean Mercedes home to Houston More

by jollym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Anger
Sep 23, 2016 -

DonohooAuto LLC responded

Many people would be surprised to know just how many people shop with us from out of town. We think it's because we aim for complete transparency - we put up lots of pictures and vehicle reports, so there are no surprises. And of course we strive for excellent customer service for all of our customers, but especially so for those who go the extra mile to shop with us. We appreciate your trust and your business. Thank you for taking the time to leave us a five-star review. Happy travels!

September 20, 2016

Stress-free car buying This is the only way to buy a car! No stress or pressure. We drove for 5 and a half hours and would do it again. Big thanks to Kyle Partridge, Marci P More

by Lala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Partridge , Mo Sandoval, Wesley Boozer
Sep 23, 2016 -

DonohooAuto LLC responded

Thanks so much for the kind words! We're thrilled that Kyle, Marcie and Mo took great care of you. We strive to provide an excellent buying experience every time, but it's extra important when someone drives the extra mile to shop with us. Thanks for your trust and for your business. And glad you enjoyed the barbeque!

September 19, 2016

Excellent Friendly nice and very quick. Salesman was very helpful and talked me through each step. Reasonable price with low miles and had the color i wanted More

by KENYAWNTIMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Sep 20, 2016 -

DonohooAuto LLC responded

Thanks so much for taking the time to tell us about your positive experience buying with us. We're glad you found our team approach to be quick and efficient. And you're right - our buyers work hard to keep a wide selection of vehicles in stock at competitive prices. We're happy that we had the right one for you. We appreciate your business and look forward to serving you again in the future.

September 19, 2016

Good experience When looking for a nice used vehicle this place caught my eye with their inventory. Even better in person. The price was right and fair. I made co More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Patridge
Sep 23, 2016 -

DonohooAuto LLC responded

Thank you so much for the thorough review. You're right, we work hard to keep a large and wide inventory in stock - both models and price points. And we price our vehicles competitively so buying is a hassle-free experience. We're sorry that the vehicle was not detailed when you first saw it. Given the chance, we'll make things right. We're glad to know that shopping with us was worth the trip. We appreciate your business and the kind words. We hope that you enjoy your new car, and hope to see you again down the road.

September 19, 2016

Great dealership Very comfortable atmosphere inside the store. Sales persons don't bother you while looking through the inventory. Front desk employees and salesperso More

by terrice_langham
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2016 -

DonohooAuto LLC responded

Thank you for the positive review! Our hassle-free policy lets you look and test drive in peace. It's a refreshing break from the hard sell. We'd prefer our customers to browse our vast inventory (online is a great way to do that), and then experience the car on their own. Then, we're there to answer questions and expedite the sale when you're ready. We're glad to hear that you like our approach. Thank you for your business.

September 18, 2016

great experience Trey and Nic were awesome! Mo was very hrlpful with tutorial on my vehicle. Very professional staff! Katheryn at front desk was very hospitable! ! T More

by Kmcbell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Trey Anger
Sep 20, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that Trey and Nic took good care of you in the purchase of your new Cadillac. We strive to deliver a great experience with every customer, so we are glad to hear that we succeeded with you. We appreciate your trust in our business...thanks for letting us serve you. We hope you enjoy your new car.

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