DonohooAuto LLC
Birmingham , AL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Glad I tried Donohoo! Lot of emphasis on the "solo, no pressure test drive". No hassle. Shop and compare at your pace. I actually enjoyed this car shopping experience. Lot of emphasis on the "solo, no pressure test drive". No hassle. Shop and compare at your pace. I actually enjoyed this car shopping experience. More
Filled with liars I arrived with a certain vehicle in mind. Drove it, looked it over and made an offer. The car was sent to detail getting ready for me to drive it home I arrived with a certain vehicle in mind. Drove it, looked it over and made an offer. The car was sent to detail getting ready for me to drive it home. While my paperwork was being processed another person arrived to look at the same car and a different salesman retrieved the car from detail for them to look at. My salesman came to inform me they were unable to sale me the car because someone bought it the previous Saturday but they had an identical car one year older for me. I was there on a Tuesday, three days after it supposedly sold. The car was still on the website, on the lot, and still being test driven. After I said I would consider the second option the people who arrived after me started looking at the original car again. It was very obvious I was lied to and I refuse to deal with liars. More
No pressure! Excellent service! I walked in and was asked what kind of cars I would like to test drive. I gave Kathy a list and gave her my license to copy and I was on my way to tes I walked in and was asked what kind of cars I would like to test drive. I gave Kathy a list and gave her my license to copy and I was on my way to test drive WITH NOBODY BUT ME AND MY SISTER! I was not pressured to buy anything. I was just enjoying myself! I picked a Benz, went through the finance process and was on my way within 45 minutes minus my test driving time... Which was about 2 hours lol. Great prices and great service! More
Our Experience Mo was awesome!! He was extremely nice & helpful. However, Edwin Leal was very rude & disrespectful towards us. He told us several different times tha Mo was awesome!! He was extremely nice & helpful. However, Edwin Leal was very rude & disrespectful towards us. He told us several different times that the car we were purchasing "wasn't the car for us" & "maybe we needed to go to a different dealership ". We drove from Nashville, TN specifically for our new vehicle & were shocked to be treated so rudely by him. We would consider purchasing future vehicles from Donohoo, but not through Edwin. More
Lifetime customer! I keep cars for a very long time due to the fact I HATE car shopping. That was before coming here! Not only is the no haggle pricing great but the st I keep cars for a very long time due to the fact I HATE car shopping. That was before coming here! Not only is the no haggle pricing great but the staff are amazingly friendly and wonderful! They made this experience hassle free. More
Great experience I was very pleased with the dealership, our sales rep was helpful, kind and patient. Financing department was also very helpful, kind and patient. I was very pleased with the dealership, our sales rep was helpful, kind and patient. Financing department was also very helpful, kind and patient. Everyone from beginning to end was great. Anne Beasley More
Great Experience! I absolutely loved my experience at Donohoo Auto. The whole process was super easy and there was no pressure at all to purchase. I was greeted by the I absolutely loved my experience at Donohoo Auto. The whole process was super easy and there was no pressure at all to purchase. I was greeted by the friendly staff and everyone was super helpful. A special thanks to Trey Anger who worked on his off day to make sure I got my deal. Everything was great and I will definitely recommend. More
I had an awesome experience I recently purchased a Mercedes GLK 350 from Donohoo Auto and my experience couldn't have been better. From the time I arrived until the deal was done I recently purchased a Mercedes GLK 350 from Donohoo Auto and my experience couldn't have been better. From the time I arrived until the deal was done, all of the staff were very friendly and courteous. The overall experience was very pleasant and efficient and I would definitely recommend my friends and family to them. If you are in the market for a car, they are the go to in my book! More
Part of the family As soon as I walked through the front door the front office ladies made me feel right at home. The experience was a non-hassel experience I didn't fee As soon as I walked through the front door the front office ladies made me feel right at home. The experience was a non-hassel experience I didn't feel pressured to buy at all. The staff was ready and eager to assist me. I was by myself when I came to dealership therefore after my purchase they delivered my vehicle to my home now that's door to door delivery. The only thing that I noticed that could be improved is informing the customer of next step of process that will take place during closing of purchase of vehicle. Otherwise, great job staff. More
Repeat customer, 4 cars in 5 years I've had really good experiences each time I have purchased a vehicle here (we just purchased our 4th car here). They've got it down to a science with I've had really good experiences each time I have purchased a vehicle here (we just purchased our 4th car here). They've got it down to a science with online inventory and no pesky sales people following you around the lot. I look at the inventory online, save the cars I want to test drive, show up at the dealership and they look at my list and bring up the cars for me to drive. More