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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

October 08, 2016

Always a great experience This is my third time making a purchase with them. After we came to an agreement on my trade, then we did business. Still happy More

by misswendyo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2016 -

DonohooAuto LLC responded

We're glad to know that the third time was still a charm! Knowing that we've made a customer happy lets us know that we're on the right track. Learning that we've made a customer happy three times? That just makes us all the more committed to providing a great experience the fourth time. We appreciate your return business and hope to serve you again in the future. Thank you for taking the time to let us know that Mark and Chris continued the legacy of great service.

October 08, 2016

Super customer service!! I have shared my experience with others. And one of my friends has financed a suv from here. I enjoyed the non hassle service, superb customer servi More

by LAVETTECOLEMAN1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2016 -

DonohooAuto LLC responded

We know if we treat our customers fairly and with respect, we'll earn a repeat customer, and someone who will share the good word about their experience with us. Plus, it's the right thing to do! We're happy to know that Eric, Kathryn, Jimmy and Nic delivered a five-star experience for you. And thanks for letting us know that you liked our no-hassle sales approach and appreciated our large selection of in-stock vehicles. We appreciate your trust in us and thank you for choosing to do business with us. We hope to provide excellent service to you again in the future. Happy travels!

October 07, 2016

New purchase Lexus RX350 My experience was first class from beginning to end. Jim was very courteous and I did not feel pressured at all. The entire team from the time you wa More

by conniegbusby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim
Oct 11, 2016 -

DonohooAuto LLC responded

Thank you for letting us know that we delivered first-class service to you. It is important to us that our team members give a friendly, courteous and no-pressure experience to our customers, so we are glad that you had that experience with Jim. We work hard to hire good people, so that shows through in their customer service! Thank you for trusting us with your business and for taking the time to leave us a positive review. We appreciate you!

October 07, 2016

Great experience! I have zero things to say that are negative about this dealership. I felt zero pressure to buy a car at all, and I looked at and test drove about 5 be More

by alexsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith
Oct 11, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that Mark and Keith delivered a five-star experience. We're happy to know that you like our business model - search online, then drive as many cars as it takes (alone), until you find the one that is the right fit for you. We work hard to keep a large selection of high-quality pre-owned vehicles in stock, so that we have just the right vehicle for each of our customers. We're glad that our process worked for you! We appreciate your business and that you took the time to leave us a positive review. Thank you for your recommendation and we look forward to serving you in the future!

October 06, 2016

Excellent! Purchasing a car was painless thanks to Jim Hardy! He made everything smooth and was so kind. Many years ago, I purchased a vehicle for my late son, a More

by lisac.hall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy, Wynston Gully
Oct 11, 2016 -

DonohooAuto LLC responded

Thank you for letting us know that Jim, Marci and the team gave you friendly, courteous service. We're most sorry to hear about your son. But we are glad that you had good memories of your experience here and that we were able to again provide great service. Thank you for trusting us with your business and we look forward to serving you again.

October 06, 2016

Great dealer This was a great buying experience. I have always recommended Donohoo to all my friends and co-workers. This is the second vehicle we have purchased a More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Anger, Wynston Gully
Oct 11, 2016 -

DonohooAuto LLC responded

We're glad to hear that we were again able to deliver a great buying experience. It means a lot to us that you recommend us to your friends and co-workers. Word of mouth is essential, and is what has helped us to be awarded the "Best Place to Buy a Car in Birmingham." Knowing that we've made a repeat customer happy lets us know we're staying on track. We appreciate your (repeat) business and look forward to seeing you again in the future. Happy travels!

October 05, 2016

The most stress free vehicle purchase! We found DonohooAuto online and searched their HUGE inventory of gently preowned vehicles and once we saw what we were interested in, we easily got an More

by chrisj51289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2016 -

DonohooAuto LLC responded

Thank you for the thorough review! Your honest feedback helps us, as well as other customers. Yes - we do have a HUGE inventory. That's why we recommend our customers start their search online. Then, as you discovered, driving the car without a salesperson lets you experience it on your own terms. And, we hire good people--the type we like to work with--so we hope our customers will too. You'll never find the "typical" car salesman here. And while some people miss the haggle, we price our vehicles VERY competitively, so there's no reason. We're so glad to know that Eric and the rest of the team gave you a great experience. We hope we've earned a customer for life! Thank you for your review and for your business.

October 05, 2016

More than I expected. Was very friendly and did not put pressure on me to purchase any thing. Surprised at the volume of autos on the lot. Jim Hardy and Mo were great to w More

by smartgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hardy, Mo Sandoval
Oct 11, 2016 -

DonohooAuto LLC responded

First - we LOVE your screen name. You're a "smart" girl in more ways than one! Yes, we have a huge selection of vehicles in stock, which is why we recommend our customers start their search online. Thanks for letting us know that Jim and Mo delivered a friendly, no-pressure buying experience. Sounds like they did their jobs well. We're glad you found our way of doing business to be to your liking! We appreciate your business and your review. Wishing you many happy miles ahead!

October 03, 2016

Great Experience Great customer service, a pleasure to work with. I would recommend them to anyone looking to purchase a vehicle. Trey and his team are great to work w More

by tb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Trey Anger, Becky Whitaker
Oct 04, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that Trey and the rest of the team delivered a five-star buying experience. We appreciate your feedback and the kind words. We hope you enjoy your new car and we look forward to providing excellent service to you again in the future.

October 03, 2016

Best car buying experience ever! Donohoo Auto has the best service hands down. Eric was great to work with and all of the other staff was so friendly. Everyone there made sure we were More

by MorganR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe, Wynston Gully
Oct 04, 2016 -

DonohooAuto LLC responded

Thanks for the glowing and thorough review! We love to hear from customers who appreciate the thought we put into our sales process. Our team approach is designed to seamlessly walk our customers through their purchase with no pressure, minimum hassle and high efficiency. We're glad you appreciated it! And we hire good people, so we hope that it shows through in our customer service, as it did in your case. Thank you for the valuable feedback and we certainly look forward to serving you again in the future. Happy travels!

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