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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

October 25, 2016

Great Experience! Thank you so much for the wonderful car buying experience! Everyone was so friendly and helpful during the whole process! I love my Mercedes and it's More

by brittanndavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Oct 25, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback! We're glad to know that Kyle and Mo gave you friendly and helpful service. Since we have more than 100 Mercedes in stock, it doesn't surprise us that you were able to find the perfect one for you. Thank you for your business and for your recommendation to friends and family. We appreciate you!

October 24, 2016

Donohoo Makes Car Buying Easy! From the minute you walk in the door until you are finished, everyone makes your experience a good one. They will help you with the computers (findin More

by DLH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Wolfe, Lydia Woods, Becky Whitaker, Maria Hernandez, Wynston Gully
Oct 24, 2016 -

DonohooAuto LLC responded

Wow! Thank you for the glowing and thorough review! We're so glad that our team gave you the best car buying experience ever. We aim to make each visit better than the last, so we're glad to know that as a repeat customer, you found that to be the case. Thank you for your business and for taking the time to leave us valuable feedback about your experience. We hope to see you again when you're ready for purchase #3!

October 24, 2016

Very happy with car and customer service. I am very happy with my new to me car, the sales staff and customer service. They went over and beyond to make the experience a pleasant one and the f More

by razz971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Hardy
Oct 24, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a positive review. We're glad to know that Jim gave you personalized service that went above and beyond. We know that buying a car is one of the biggest purchases most people make, so we always want it to be a five-star experience. Thank you for letting us know that we exceeded your expectations. Congratulations on your new car and we look forward to seeing you again!

October 24, 2016

Awesome customer service! Drove four hours to get my car (then four hours home). Exceptional customer service ...couldn't be happier ! Would definitely recommend this dealer More

by sylvia.skinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Wesley Boozer, Trey Anger, Tina Viljoen
Oct 25, 2016 -

DonohooAuto LLC responded

Thanks for taking the time to leave us a five-star review! We're appreciative of all of our customers, but we're especially thankful for those who drive across state lines to shop with us. We're glad that we made it worth your while. Thank you for letting us know that Trey, Wesley, and the rest of the team provided excellent customer service. We appreciate your business and hope to serve you again in the future. Happy travels!

October 23, 2016

Amazing experience I wanted to work with a female sales person and was informed there weren't any however the Manager, Kathryn assured me and also said when I came in to More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron, Mo Sandoval, Becky Whitaker, Maria Hernandez
Oct 24, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to let us know about your positive experience. We're glad that even though we did not have a female salesperson, that Kathryn, Becky, Cameron and the rest of the team helped you to feel at ease with your purchase. We know that car salesmen have a certain stereotype as being pushy and overbearing. But we try to shatter those notions by offering no-pressure, no-hassle sales, and letting our customers have the space they need to make their buying decision. When you're ready, then our team will walk you through the sale with friendly, professional service. We're glad that your experience made it worth the drive to shop with us. When we hear that someone would buy from us again, we know we're doing something right. Thank you for trusting us with your purchase.

October 23, 2016

No hassle and no rushing very satisfied They are very good at finding the car or truck with all the bells and whistles I want at the price and low interest rates thanks very satisfied More

by Bestill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Anger
Oct 24, 2016 -

DonohooAuto LLC responded

Thanks for the high marks! You're right...with more than 500 vehicles in stock, chances are, we can find exactly what you're looking for. And our finance team does an excellent job at securing some of the best rates around. Many customers find that our team finds better rates than they are able to themselves. We're so glad to hear that Trey and the rest of the team took great care of you! We appreciate your business and your positive review.

October 19, 2016

Wonderful Experience Seamless and wonderful experience. Everyone was kind, knowledgeable and professional. The closing took around 10 minutes. Would buy from here again an More

by Brandy C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Trey Anger, Lydia Woods, Melissa Montoya, Tina Viljoen
Oct 20, 2016 -

DonohooAuto LLC responded

Thank you so much for sharing your wonderful experience with us. We're glad to know that Trey, Eric and the rest of the team provided a seamless experience for you. We appreciate your high marks and most certainly your referrals! Thank you for your business and for your valuable feedback.

October 19, 2016

This is a first time experience with a car buying issue. I purchased a CLS 550 Mercedes at Donohoo Auto at the beginning of September. I noticed a vibration in the steering wheel while braking and during dif More

by quan52501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lydia Woods, Jim Hardy
Oct 24, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. While most sales are problem free, there are those few which are admittedly not. We're sorry that your CLS has had issues that persisted beyond the initial fix. Thank you for giving us the chance to continue to work with you to address all of your concerns.

October 19, 2016

Awesome They were very helpful and worked with me. They were very professional and allowed me to take my time in picking the vehicle I wanted. They were very More

by Jones93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Becky Whitaker, Mike Kader
Oct 20, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that Eric, Mike and the rest of our team were helpful in finding the right vehicle for you and taking you through the sale. We know a car is a big purchase, so we want to make sure that our customers find the absolute right fit for them. Thank you for trusting us with your business. We hope that you get many years of enjoyment from your Wrangler.

October 17, 2016

Best deal, price right No pressure sales. Very nice people. Best deal I found, I'm from greeneville tenn. I looked every where for a great deal and good priceing. More

by carmela37681
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2016 -

DonohooAuto LLC responded

Thank you for letting us know about your great experience. We try hard to deliver a five-star experience for all of our customers, but especially so when someone travels across state lines to shop with us. And you're right - we price our vehicles competitively (and there are a LOT of them), so you're guaranteed a good deal. Thank you for trusting us with your purchase and for taking the time to let us know that Eric and Chris delivered excellent service.

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