DonohooAuto LLC

Perfect experience and a 10 hour drive !! My husband was looking for a 2013 E350 Mercedes Convertible and found it online at Donohoo. Perfectly, smooth transaction! Spoke with Jim Hardy on th My husband was looking for a 2013 E350 Mercedes Convertible and found it online at Donohoo. Perfectly, smooth transaction! Spoke with Jim Hardy on the phone. He called back within 10 minutes then took all of the information on my husbands's trade. Our daughter, who lives and works in Birmingham went during her lunch hour and took it for a test drive. She gave us her approval and after discussing the final numbers with Jim, we packed and headed for Pelham. Found the car online on Tuesday night and purchased it on Friday! It was well worth the drive to purchase a vehicle from a dealership with NO PRESSURE !!! We will be back! Winston was great in explaining the technology and Jonathan expedited the paperwork !!! More

Smooth process Amazing staff! Better cars, better prices! You tell them what car you want to test drive and they have it parked out front waiting for you! No one Amazing staff! Better cars, better prices! You tell them what car you want to test drive and they have it parked out front waiting for you! No one hovering over you, and no one pressuring you! More

Update I've already written a review on my positive car buying experience at Donohoo. About a week after purchasing a 2013 Mercedes GL450 SUV for my wife we I've already written a review on my positive car buying experience at Donohoo. About a week after purchasing a 2013 Mercedes GL450 SUV for my wife we noticed the right rear tire was leaking air. We also noticed the cigarette lighter/charger was not working. Before I could schedule a trip to the Mercedes dealer to have them check the leak (which would not have been covered under the existing warranty) and the lighter/charger, (which would have) I got a call from Donohoo asking if I was still pleased with my purchase. I told them about the tire and, to my surprise, they said they wanted to help rectify the problem. They, and the closest Mercedes dealer are about 2 1/ hours away. We coordinated a warranty visit to the MB dealer and a visit to Donohoo on the same morning. My wife went to Donohoo first. They not only were expecting her but had ordered a new replacement Pirelli tire just in case they couldn't find a leak. They fixed the tire in no time flat (pun intended) she went to the MB dealer where they quickly changed a fuse, and she was good to go. The folks at Donohoo did this on their own initiative, they were under no obligation to do so. I was very impressed. I've purchased several BMWs, Mercedes and other upper end cars over the years but have not had a customer experience that equaled what I received at Donohoo. Well done! More

Great Dealt with Keith Williams, great customer service, quick turnaround on paperwork,no hassle, and the car was ready promptly. Second car through Donohoo Dealt with Keith Williams, great customer service, quick turnaround on paperwork,no hassle, and the car was ready promptly. Second car through Donohoo Auto and will not be the last. More

Wonderful experience I will not purchase another car from none other than Donohoo. My experience was wonderful. They sale anything from a Honda Civic to a Mercedes Benz! I will not purchase another car from none other than Donohoo. My experience was wonderful. They sale anything from a Honda Civic to a Mercedes Benz! More

Great Experience! I recently bought a 2012 VW Beetle at Donohoo. I has a few small issues with the car on the test drive and one required follow up twice after the pur I recently bought a 2012 VW Beetle at Donohoo. I has a few small issues with the car on the test drive and one required follow up twice after the purchase, but all were handled efficiently and professionally. I love the car and would not hesitate to deal with Donohoo in the future or gladly make a referral to them. Love the no hassle attitude of the purchase and small repairs!! Marc, Jimmy, Mo, Eric, Lydia, Tina and front desk personnel were all friendly, excellent to work with and very professional. Nice work everyone!! More

Great buying experience! I loved being able to test drive the car by myself, there was no haggling over the price, & everyone was very knowledgeable! It was a great buying exp I loved being able to test drive the car by myself, there was no haggling over the price, & everyone was very knowledgeable! It was a great buying experience. Jim, Marci, & Mo were very knowledgeable, & they helped to make this process stress free for me. The only reason I gave 3 stars for quality of work, is b/c of the detailing job. I was a little disappointed w/ the quality of the detailing work before I drove the car off the lot. There were spots on the door handle & dashboard that had not been cleaned off, & there were water spots on the back windshield that had not been dried off when it was washed. I'm not usually picky about this kind of stuff, but I do plan on getting someone to detail the car for me. But, this definitely did not affect my opinion of Donahoo! I've been telling everyone I know that if they are looking for a used car to go to do Donahoo! More

Thanks for your help I loved the ease and friendliness at the dealership, and I look forward to working with everyone again for any future purchases. Everyone was pleasant I loved the ease and friendliness at the dealership, and I look forward to working with everyone again for any future purchases. Everyone was pleasant and three environment is very low pressure. Great experience all around! More

Fast service, nice people I bought a Is 250 Lexus! I did not have to wait long being there! Even telephone service was great! I will definitely recommend this place, thank you I bought a Is 250 Lexus! I did not have to wait long being there! Even telephone service was great! I will definitely recommend this place, thank you More

Convenient and stress-free car shopping We had a great experience buying our car! Kyle was efficient yet thorough, helping us narrow down the choices to our favorite one. It was a pleasure! We had a great experience buying our car! Kyle was efficient yet thorough, helping us narrow down the choices to our favorite one. It was a pleasure! More