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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

November 06, 2016

Best Place to Buy Your Next Car It's a big decision buying a new car and it should be an enjoyable process discovering your next investment. My wife and I had a wonderful experience More

by JDrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Anger, Edwin Leal, Maria Hernandez, Tina Viljoen, Wynston Gully
November 06, 2016

Easy to deal with I like that you can go in tell them what you want to look at and they bring it to you to test drive and you don't have someone following you around co More

by Jbates36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Maria Hernandez, Tina Viljoen, Wynston Gully
Nov 07, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that you like our no-hassle approach. We want to help our customers for find the right car for them, and give them space and time to experience the car and make a decision they feel good about. We're glad that you found Wynston, Maria, Kyle, Mo and Tina to be friendly and easy to deal with. Thank you for shopping with us and for taking the time to leave us valuable feedback. We hope you enjoy your new car!

November 06, 2016

Great Experience! Alex was great - very friendly, helpful and straightforward. Mo was fantastic going over all of the vehicle features with us and even synched my phon More

by su1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wolfe, Mo Sandoval
Nov 07, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback. We're glad that Alex and Mo delivered friendly, straightforward service. And yes, we've designed our buying process to be easy, transparent, and hassle-free. We're glad that you found that to be the case! When a customer tells us that they'll come back, we know that we're doing something right. Congratulations on your new car. We appreciate your business and look forward to providing excellent service to you again in the future.

November 05, 2016

Easy! What an easy and great experience! Drive up, test drive, get approved, and either buy or not. Up front prices and no hassle or haggling takes the head More

by Stefanie
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Keith Williams
Nov 07, 2016 -

DonohooAuto LLC responded

If you found the process at Donohoo to be easy and hassle-free, then you experienced car-buying just as we've intended it to be. We'll never use high-pressure tactics, and hope that all of our customers leave feeling like they've made a friend. Thank you for letting us know that Mo, Keith and Marci took great care of you. We appreciate your trust and your business. We hope that you enjoy your new car and visit us again!

November 05, 2016

Great Experience I have been buying cars since 1962 this was by far the easiest purchase to date. I was in the car business for 17 years and this experience topped all More

by cessna
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Trey Anger
Nov 07, 2016 -

DonohooAuto LLC responded

Thank you for the high marks. We love getting positive feedback from our customers and we're especially excited to hear great things from a former peer in the industry. That tells us that we must really be on the right track. Thank you for letting us know that Trey, Mo, Kathryn and Chris provided exceptional service. We appreciate your business and wish you many happy miles in your new car!

November 04, 2016

Purchase Lexus RX350 (2014) My wife and I had a great experience at DonohooAuto. When we arrived we were greeted by two friendly ladies at the reception area. They told us how More

by hpcoffee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2016 -

DonohooAuto LLC responded

Dan and Liz - Thank you so much for taking the time to give us valuable and detailed feedback. We're glad that you appreciated our process and turnkey approach. And yes, we'll keep the lights on for you (and go the extra mile) to take care of you. We appreciate you coming to Alabama to shop with us! We're glad Mark and Becky took great care of you. We love our long-distance customers. Thank you for your business and for the thorough review.

November 04, 2016

No stress shopping I have to give 5 stars. We walked in told them which car we wanted to see. They pulled the car up for us to test drive. We drove it liked it and we bo More

by blankenSopp23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2016 -

DonohooAuto LLC responded

Thank you for the valuable feedback. You're right - we've designed our process to be easy and stress-free. You'll never find high-pressure sales tactics with us. We think car shopping should be enjoyable and want our customers to leave feeling great about their experience. We're glad you found that to be the case. Thanks for letting us know that Chris and Eric took care of you. We appreciate your business and look forward to serving you again in the future.

November 02, 2016

"3RD TIME"...should say it all! This is the 3rd vehicle I have purchased from Donohoo Auto, and unless they go out of business it won't be my last. The selection of makes and models More

by ShaneP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe, Maria Hernandez, Melissa Montoya, Wynston Gully
Nov 04, 2016 -

DonohooAuto LLC responded

We love our repeat customers - especially those who have come back again and again. We're glad to know that you appreciate our wide selection. With more than 500 vehicles on the lot, chances are, our customers will find something they like in stock. And you're right, the no hassle-approach is a much more pleasant way to do business. We'll check on you, but we'll never push you into a vehicle you don't want, or aren't ready for. And thanks for giving our team members individual praise - we think we've put together a great team here, so it's great to hear from customers who have found that to be the case as well! Thank you again (and again!) for your business. We appreciate your trust and kind words...and we look forward to providing excellent service next time you're in the market!

November 02, 2016

Great customer service ! I live about an hour and a half from the dealership. Had seen the truck I was interested in online and went up on a Friday evening and took a test dri More

by Stan H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger, Becky Whitaker
Nov 04, 2016 -

DonohooAuto LLC responded

Thanks for taking the time to leave us a detailed review - your feedback helps us! We're glad to know that Eric, Trey and Becky teamed up to provide you with excellent customer service that went the extra mile. We know that life doesn't always make things easy, so we do what we can to make the entire purchase go smoothly from start to finish. We hope you enjoy your new truck and look forward to providing excellent service to you in the future!

November 02, 2016

Good, quick transaction. Be ready to talk turkey! They did what they said. Kyle and Keith were honest and straight dealing. Fair deal. Mo was helpful in describing the features and connected my cel More

by Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Becky Whitaker
Nov 04, 2016 -

DonohooAuto LLC responded

Thanks for taking the time to leave us a positive review. We think our process is one most of our customers can appreciate - transparent, fast and hassle-free. We're glad that Mo, Kyle, Keith and Becky all took great care of you. We appreciate your business and hope to serve you again in the future.

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