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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

November 21, 2016

Awesome experience! I had searched for just the right Nissan maxima for weeks and found it at Donohoo. Upon arriving at the dealership, I was greeted by everyone that saw More

by anitasmithda1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

DonohooAuto LLC responded

Anita - Thank you for taking the time to give us valuable feedback about your experience shopping with us. Yes, with more than 500 vehicles in stock, chances are, we're going to going to have something to fit most people's needs. We're glad to know Mark and the rest of our team took good care of you and got you in just the right car. We hope you enjoy your new Maxima. Thank you for your business!

November 21, 2016

Oil Change The oil change was quick and professional. The service manager was very courteous and polite towards me. I didn't have an appointment and he was gener More

by ELEANORMOSELEY42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2016 -

DonohooAuto LLC responded

Eleanor - Thank you for taking the time to review your recent trip to our service center. Yes, our service center is normally very busy, so that's great that Jimmy was able to work you in. We're glad to know you were treated with compassion and patience. Thank you for trusting us with your vehicle service.

November 21, 2016

Second Chance This is my second purchase and I had a wonderful experience both times. I will definitely refer and purchase another vehicle from the dealer. Thanks y More

by lenek.sanford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Keith Williams
Nov 28, 2016 -

DonohooAuto LLC responded

We love to hear from our customers - especially when they're a return customer, and we've made them happy not once, but two times! That lets us know that we must be doing something right. Thank you for taking the time to let us know that Kyle, Keith and the rest of the team did a great job taking care of you. We appreciate your business, and most certainly any referrals. Happy travels!

November 20, 2016

Great experience with everyone at Donohoo Auto Thanks to everyone at Donohoo Auto. We were treated very well. The whole process was so professional and very easy. We would recommend them to any of More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Jonathan Witsiepe, Jim Hardy
Nov 21, 2016 -

DonohooAuto LLC responded

Thanks for taking the time to leave us a five-star review. We're glad to know that Jim, Jonathan and Mo took great care of you. And we very much appreciate recommendations from our happy customers. It's our best form of advertising! Thank you for trusting us with your purchase. We hope you enjoy your new truck and hope to serve you again in the future.

November 17, 2016

On my terms. I was able to quietly decide what worked best for me without pushy sales tactics. This dealership was my first choice and I am very pleased. More

by marquittaspurling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2016 -

DonohooAuto LLC responded

Marquitta, Thank you for your positive feedback. We're glad that you found our no-hassle sales approach to be to your liking. We appreciate your business and your review. We look forward to serving you again in the future.

November 17, 2016

The best things :) The dealership had the 5 cars we were interested in parked out front waiting for us when we arrived. The staff were all friendly and helpful. They al More

by justkimadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Nov 17, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave a thorough review of your experience with us. We're glad to know that our team took great care of you. And thanks for letting us know that you like our unique test-drive experience. We think giving our customers room to test the car on their own terms makes for a much better buying experience. We appreciate your business and your positive remarks. Thank you!

November 17, 2016

Great car me and my husband bought from donohoo I love their sales and service team iwould greatly recommend Donohoo auto sales in North Alabama More

by Cowan.melisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger, Edwin Leal
Nov 18, 2016 -

DonohooAuto LLC responded

Thank you for letting us know that Trey, Edwin and Nic gave you a great buying experience. We appreciate your business and the five-star review. Thanks for the recommendation and we hope to serve you again in the future.

November 15, 2016

Quick, solid service. Recently relocated from another state and in need of a car I was referred to by a friend that had recently purchased from same dealer. I was greeted p More

by Cscherr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Receptionists
Nov 17, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to give us valuable feedback. We're glad to know that Eric and the rest of our customer care team took great care of you. We appreciate your business, and please thank your friend for us for the referral! Welcome to Alabama - we think you're going to like it here! We look forward to serving you again in the future.

November 14, 2016

Disapppointed I was presented a vehicle that was in full working order. It was not. I should have asked more questions I guess. Just wish I had all the facts before More

by andy14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker
Nov 17, 2016 -

DonohooAuto LLC responded

Our General Manager, Jay Martin, has reached out to you via email and phone after receiving your review. Please give him a call so that he can address any issues with your purchase. We hope we will have the chance to earn five stars from you. Thank you for your feedback.

November 14, 2016

Service Center Check engine light was on and the smell of burnt oil emitting. Took my car in and was given an oil change and after checking all components no other i More

by GOODEONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent service center experience. We're glad that Jimmy and the rest of the team were able to solve your problem. Thank you for your business and we look forward to serving you in the future.

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