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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

November 25, 2016

Quick and fair My wife and I had a great experience with our purchase. They didn't play any games with us, and allowed us to take as much time as we needed. No press More

by Vjcoll2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Nov 30, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us valuable feedback! We're pleased to know that you had a great experience, and that our no-hassle approach was to your liking. You're right , we keep our process transparent and our sales team only steps in when you are ready to be walked through the sale or have questions. We find that makes for a much more pleasant day. We hope you enjoy your new Lexus! And thank you for your business.

November 23, 2016

Warm, Friendly & Accomodating Staff Donohoo Auto gets an "A" from me. After extensive research for my target vehicle online, it was clear to me that Donohoo had the best web site with t More

by michael46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Viljoen
Nov 29, 2016 -

DonohooAuto LLC responded

Thank you for your thorough and positive review. It's one thing for us to make the person down the street happy - it's another to meet the expectations of someone who is flying in to shop with us! That's exactly why we work so hard to have complete listings with lots of photos and vehicle history reports. What you see online is exactly what you'll see in person. And you're right - with more than 500 vehicles in stock, chances are, we'll have something to suit nearly everyone. We're glad to know that Eric and Tina took great care of you. We appreciate your trust and your business. Happy travels!

November 23, 2016

The Way buying a Car should be! This was my first experience buying a used car from a non-traditional car dealer and I was a little apprehensive about it - but they had the car I was More

by ramshsv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : , Wesley Boozer
Nov 29, 2016 -

DonohooAuto LLC responded

Thank you for the thorough review and valuable feedback. You're right - we're definitely not a "textbook" car dealership, and we think that's a good thing. Our comprehensive vehicle listings (with lots of photos and vehicle history reports) assures that what you see online matches what you see in person. And when you visit us, it's a no-hassle, no-haggle sales approach. We price our cars competitively so you don't have to fight for a good deal. Once you choose your vehicle, we'll help you expedite the sale. We're glad that we were able to find you a better rate than your bank. You'd be surprised how often that happens! Thanks for letting us know that Wesley, Mark and Nic provided exceptional service. We appreciate your business.

November 23, 2016

Outstanding Dealership Purchasing a car through Donohoo Auto has been one of the best car buying experiences my wife and I have ever had. We found our car in their inventor More

by rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia Woods, Mo Sandoval, Becky Whitaker, Edwin Leal
Nov 29, 2016 -

DonohooAuto LLC responded

Thank you for the thorough review. Feedback like yours really lets us know that we're still on the right track. We have a lot of customers, like you, who buy with us from out of town. So we spend a lot of time on our vehicle listings - lots of pictures and vehicle history reports - so there are no surprises when you visit our business in person. And our no-hassle, no-haggle approach allows us to focus on the customer, rather than engaging in a lot of back-and-forth. We keep our process transparent and price our vehicles competitively, so you can enjoy the day. Thank you for letting us know that Edwin, Mo, and the rest of the team delivered a great experience. We appreciate your business and the kind words. Happy travels!

November 23, 2016

The Greatest Car Buying Experience I went to the dealer to test drive a 2012 Audi A6 but when I got there I realized what an awesome selection of cars they had. Everything was clean, we More

by BBOHANNON54025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Witsiepe, Trey Anger
Nov 29, 2016 -

DonohooAuto LLC responded

Thanks for the thorough review! We've shaken up the dealership model. We see ourselves as our customer's advocates...that's why we provide complete vehicle listings and lots of transparency through every step of the process. We give you space to find the right vehicle, and when your decision is made, we'll walk you through the process and - as you discovered - even find ways to make your dream car more affordable. We're so glad to know that Trey and Jonathan pulled out all the stops in giving you a great experience. We appreciate your business and hope to serve you again!

November 23, 2016

Customer service was great.sales person was very nice and patient.didnt have me waiting long.made sure I was helped.was offered refreshments and they let me look for w More

by craigamber25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Witsiepe, Jim Hardy
Nov 29, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a positive review. We're glad to know that Jim and Jonathan did a great job taking care of you and giving you space to make your decision. We appreciate your business!

November 22, 2016

Great Customer Service! I shopped around for a Honda for quite a bit. I didn't feel comfortable buying from the local Honda dealers in Birmingham, as they were so pushy. I More

by clanders86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jonathan Witsiepe, Keith Williams
Nov 29, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a positive review. We know that car shopping can be stressful, especially when the sales team is pushy and doesn't seem to be acting in your best interest. That's why we promise a no-hassle sales approach. We give you time to find the vehicle that you are interested in, and then we'll help walk you through the sale. Thank you to your coworker for referring you to us. And thank you for trusting us with your purchase. We hope to serve you again!

November 22, 2016

Worth the drive! Great experience! I searched online for a nearly new car with all the features I wanted and found it online at Donohoo Motors. I called Saturday afternoon to inquire a More

by Kerylc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Melissa Montoya
Nov 28, 2016 -

DonohooAuto LLC responded

Thanks, Keryl - a large number of our customers are from out of town, just like you. So we know that it's important to have complete listings and a transparent sales process, so there are no unwanted surprises when you drive to see us. Thank you for letting us know that Mark, Melissa and Mo provided excellent customer service and expedited your sale quickly. We appreciate your business!

November 22, 2016

Perfection, organized, expedient! Second vehicle I have bought at Donohoo and love the professionalism, customer service and quality of vehicles. Mo & Eric were extremely helpful with More

by BuickGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Jonathan Witsiepe
Nov 29, 2016 -

DonohooAuto LLC responded

Thank you for the high marks! We love to make our customers happy, but when we accomplish that twice...we know we're doing something right. Thank you for letting us know that Mo and Eric gave you great customer service. We appreciate your repeat business!

November 22, 2016

great experiene, everyone I encountered was very nice everyone was very nice and helpful. I especially loved the fact that they allowed solo test drives. The whole experience was great. Would definitely r More

by pinkhippo91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Nov 29, 2016 -

DonohooAuto LLC responded

Thanks for letting us know that you had a great experience shopping with us. We're glad to know that you appreciated our signature test drive. It's different, but we think it's the best way to "meet" your new car. We appreciate your business and hope to serve you again in the future. We hope you enjoy your new Mercedes!

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