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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

December 05, 2016

Excellent, professional service I had my Mercedes SL550 serviced with an oil change and rear brakes. The service provided was excellent, reasonably priced, and done in a timely mann More

by JSHEARIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Montoya
Dec 05, 2016 -

DonohooAuto LLC responded

Thanks for taking the time to leave us a review about your recent visit to our service center. We're glad to know that you received courteous treatment and high-quality service from Melissa, Jimmy and the rest of the team. Thank you for trusting us with your service. We look forward to helping you again in the future.

December 05, 2016

Wonderful Experience I enjoyed buying my first car with you all. Trey was very helpful and showed use the exact breakdown of everything. Marci was also very helpful also More

by fhill011792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Dec 07, 2016 -

DonohooAuto LLC responded

We're so glad to know that you had a great first experience shopping with us. Our hope is that our excellent customer service and attention to detail means that every customer becomes a repeat customer. Thank you for taking the time to let us know that Trey and Marci took good care of you. We appreciate your business and wish you many happy travels!

December 04, 2016

Why go anywhere else??? This is my second purchase from Donohoo. Both vehicles have been Mercedes Benz with very very low miles, exceptional prices and I've received amazing More

by KaTina a loyal customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Dec 05, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a great review. We love all of our customers, but we are especially grateful for our return customers. Thank you for placing your trust in us and allowing us to serve you (and your family). We're glad to know that you had another positive experience and that you appreciate our no-pressure, no-hassle sales. We hope you enjoy your new Mercedes and that it brings you many happy miles. We'll be here to serve you again when you're ready for your next car!

December 03, 2016

Happy Customers The easiest car buying experience, would highly recommend to anyone in the area. Great customer service. Thanks Eric and Mo for all your help with o More

by Lesco's
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Dec 05, 2016 -

DonohooAuto LLC responded

Thanks y'all! We do think we have the easiest car-buying experience around. We're glad to know you do too! We appreciate your business and your taking the time to let us know that Eric and Mo took great care of you during your GLK purchase. We hope it brings you many happy miles!

December 02, 2016

Great experience!!!! This was the EASIEST vehicle purchase I have ever experienced in 50+ years. From the moment you walk in the door until you leave everyone is extremely More

by jwc47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Hernadez, Alex Wolfe
Dec 05, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave a thorough (and fun to read) review of your recent buying experience with us. When we can satisfy a seasoned shopper, we know we're doing something right. We agree, Maria is good people! We work hard to make sure that our listings are highly detailed. As you noted, with more than 500 cars in stock, and our hilly lot, browsing online is really the way to go. Then we let your test drive without a salesperson chattering in your ear, which (I think we can all agree), is much more pleasant. Then, when you've narrowed down your choices, we'll help you finalize everything, down to answering ALL of your questions (and trust us, we've heard them all!) We appreciate your trust in our business and our process and look forward to serving you again. Thank you for your vote of confidence!

November 29, 2016

Really Good Experience I called ahead and set up my test drives. I worked with a good Sales Pro and latter with the Service Department Manager. All were cooperative, well i More

by KARENDAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval
Dec 05, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that you had a positive experience shopping with us. We're glad to know that Mark, Mo, Jimmy and Nic took great care of you. We know that car buying can be stressful, so we do what we can to make it painless...and even enjoyable. We appreciate your business and your trust in our dealership.

November 28, 2016

We could not have had a better experience This was an excellent experience. They had the hard-to-find truck my husband needs at a great price & the staff was helpful & very professional. More

by DAWN.KIRKLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to tell us about your experience. We're happy to know that Eric and the rest of the team provided excellent service during the sale of your husband's truck. We're glad that we had what you were looking for! We appreciate your business and the positive feedback. We look forward to serving you again down the road.

November 28, 2016

Good experience Easy process! This was our second vehicle from Donohoo and the service and prices are always great! Trey was great and easy to work with and Mo was ve More

by paulamwestbrook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Anger
Dec 05, 2016 -

DonohooAuto LLC responded

Thanks for taking the time to leave us a positive review. We're especially glad to know that we've provided an excellent experience for you a second time. We appreciate your repeat business and trust in our process.

November 26, 2016

They Make It Easy To Purchase A Car I hate to buy cars. Always a hassle to deal with a gaggle of salesmen lurking about trying to talk you into a purchase you really don't want. Than More

by VanCleaveRose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe
November 25, 2016

Awesome experience I'm 52 and had years of experience and pass thru many dealers and bought several used and new cars. By far, this is the most friendly and most organiz More

by VAMLOOJYAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Hagewood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2016 -

DonohooAuto LLC responded

With age comes wisdom, right? Thank you for taking the time to let us know about the awesome experience you had shopping with us recently. We're glad to know that Mark and Nic took great care of you. And your high marks mean a lot...we do work hard to remain organized and transparent with our process. And we hire good people, as well. We appreciate your business and look forward to serving you again in the future.

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