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DonohooAuto LLC

Birmingham , AL

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929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

December 14, 2016

Satisfied customer Our experience here was mostly outstanding. The business model of unpressured automobile shopping was different and gave us the ability to truly deci More

by harry.burton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
Dec 16, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave us positive feedback. We do try to make our process very transparent, which is why we have complete online listings with vehicle history reports, lots of pictures and upfront pricing. We're glad to know that Trey and Mark provided five-star customer service. We appreciate your business and hope to serve you again down the road.

December 12, 2016

Only Place to Purchase a Vehicl in the Birmingham Metro Area Donohoo Auto has re-defined the customer experience. From the moment you first call, email or just show up, you have their undivided attention. Not More

by M.T. Ellenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Donohoo, Tina Viljoen, Jim Hardy
December 12, 2016

Great service assistance from Jimmy After some initial issues attempting to get service information from the online chat and then via e-mail, I got a call from Jimmy Burns. He personally More

by REID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to review your recent service experience with us. We apologize that the initial communications failed to cover the bases. Sometimes a good, old-fashioned phone call is necessary to get to the bottom of the issues. We're glad to know that Jimmy ultimately delivered a great service center experience for you, including getting you in and out in an expedient manner. And of course, we're happy to know that you were satisfied with the services performed. We appreciate your business and your honest review. We look forward to serving you again in the future.

December 12, 2016

Try Donohoo Auto If you want to actually test drive a car without someone breathing down your neck, "Try Donohoo". If you like to take your time and not feel rushed, More

by F8NBTHR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Witsiepe
Dec 13, 2016 -

DonohooAuto LLC responded

"Try Donohoo"...we like it! Thank you for taking the time to write a thoughtful and fun to read review. We're glad you like our no-pressure, relaxed sales approach. We think our huge selection teamed with our transparent process and friendly team makes for enjoyable car buying. After all, getting a new car should be something to be excited about! We appreciate your business and your five-star review. We look forward to serving you again in the future.

December 11, 2016

Nice cars Nice vehicle at a great price! Love it. The process was a little different but it turned about great. We drove over 200 miles to purchase here. Will b More

by Angel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Sandoval, Jim Hardy
Dec 13, 2016 -

DonohooAuto LLC responded

Thank you for the valuable feedback. We work hard to please all of our customers, but especially those who drive in from out of town - and you'd be surprised at how many do! That's why we make sure to have complete online listings with vehicle history reports, up-front pricing and lots and lots of pictures. And yes, our process is a little different. Our no-pressure sales approach means we give you space to test drive and to make your decision, then we're on hand to walk you through the process when you've found the right car for you. We appreciate your business and the positive review. Wishing you many happy miles!

December 10, 2016

Recent Purchase Second vehicle purchased from Donohoo, no hassle salespeople,great buying experience, the staff from the receptionist to the finance department were a More

by Vbpettus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Wolfe, Mo Sandoval, Tina Viljoen
Dec 13, 2016 -

DonohooAuto LLC responded

Thanks for taking the time to leave us a positive review! We appreciate the valuable feedback. We love to hear from our customers, but we especially love to hear from our repeat customers. If we can provide a great experience twice, we know we're doing something right. Thank you for your repeat business!

December 10, 2016

Good but Lil slack Didn't put air in tires during oil change. So I wonder what else they didn't do. But I like you guys - Don Hooo More

by Westrenton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Glasscock
December 10, 2016

Repeat customer This is my third car to buy from Donohoo and I'm sure I will be back! I love the laid back way they do buisiness and the low pressure atmosphere. More

by Kellyontime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger, Tina Viljoen
Dec 13, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to leave such a glowing review! We're glad to know that Trey, Kyle, Kathryn and Tina were able to deliver yet another positive experience. We think our no-pressure sales approach makes the buying process much more enjoyable...thanks for letting us know that you value it as well. We appreciate your "three-peat" business and trust in our company. We look forward to providing excellent service when you're ready for your fourth!

December 07, 2016

Best experience in buying a vehicle. The best experience in purchasing a car. No pressure from salesperson. Highly recommend. Will send anyone I know there. If you are planning to pur More

by terri.colvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2016 -

DonohooAuto LLC responded

Thanks for the high marks! We're so glad you like our no-pressure approach and friendly sales team. We think it makes car buying so much more enjoyable. Thanks for letting us know that Kyle and Chris took great care of you. We appreciate your business, and most certainly your referrals! Word of mouth from happy customers is our best advertising!

December 06, 2016

Most pleasant. My visit at your dealership was a most pleasant... from the greeting up on my arrival to the purchase of my new car.... Thanks again More

by Icaqt2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young man that clean up the car did a great job., Mo Sandoval, Jim Hardy
Dec 07, 2016 -

DonohooAuto LLC responded

Thank you for taking the time to let us know that you had a great experience shopping with us. We appreciate your business and are glad to know that Jim and Mo took great care of you throughout the whole process. Thank you for placing your trust in us. We look forward to serving you again in the future.

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