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DonohooAuto LLC

Birmingham , AL

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rated
929 Reviews
DonohooAuto, LLC in Birmingham, AL, also serving Montgomery, AL and Pelham, AL is proud to be an automotive leader in our area. Since opening our doors, DonohooAuto, LLC has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a used car or truck, we will provide assistance to help you find financing options that fit your needs! Whatever your credit history, or even if you are a first time car buyer, you can trust that DonohooAuto, LLC will get you into the car or truck you choose with professionalism and attention to your needs. DonohooAuto, LLC has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, DonohooAuto, LLC offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (205) 444-9333 if you have any questions or comments. DonohooAuto, LLC offers a full selection of service areas including:
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8122 Helena Road

Birmingham , AL

35124

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Showing 929 reviews

May 04, 2017

Worth the drive! The staff were very friendly and helpful! I drove 2.5 hours and I would do it again. They called me by name and quickly had the cars I was interested More

by Ebruce15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Jim Hardy
May 09, 2017 -

DonohooAuto LLC responded

We're so glad that you made the long drive to shop with us, and that our team made it worth your while. Thank you for taking the time to leave us a positive review. We appreciate your business and the kind words! Happy travels!

May 04, 2017

They give 110% to help u with much kindness They do all they can to get u finance. Everyone so kind. I been telling friends and family to go and check them out in pelham More

by bernardwilson124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathryn Simmelink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michele Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Whitaker
May 12, 2017 -

DonohooAuto LLC responded

Thank you for taking a moment to leave us a five-star review. We're glad that Mark, Kathryn, Michele, and Becky took good care of you. We appreciate your business, and certainly, you referring your friends and family to our business.

May 03, 2017

Easy as it comes! I've given Donohoo auto a five star rating primarily because of efficient the dealership from the moment I stepped on the lot until the moment I drove More

by tombo8584
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo
May 09, 2017 -

DonohooAuto LLC responded

Thank you for letting us know that our team made your car buying experience easy and efficient. We've worked hard over the years to create a process that is hassle-free. So we're glad you found that to be the case! We appreciate your business and the high ranking. We look forward to serving you again in the future.

May 03, 2017

THE DONOHOOAUTO EXPERIENCE! I had a great experience with DonohooAuto. First of all, the online website is something special. I was able to do my homework daily, studying and sel More

by kittycat46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't get the names of the guys who delived my car. They were nice and helpful!, Melissa Montoya
May 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave such a detailed review of your recent shopping experience with us. Not everyone puts the amount of work that you do into selecting a car. So, if we can meet your high standards, then we know that we're on the right track. We're especially pleased to know that Eric did a great job in setting up your sale and coordinating delivery. We appreciate your business, the kind words, and most certainly any referrals that you give to friends and family. We hope that you enjoy your new Mercedes and look forward to serving you again in the future. Happy travels!

May 02, 2017

Great! We had a wonderful experience at DonohooAuto and would highly recommend it to anyone looking for a new or used vehicle! Friendly, knowledgeable staff More

by etoile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marci Pyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Boozer, Maria Hernandez, Melissa Montoya, Jim Hardy, Jonathon Yale
May 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave five star reviews for our team. We're glad to know that they delivered a wonderful experience. We appreciate your business and hope to serve you again in the future.

May 02, 2017

My review This is the fourth car I have bought from Donohoo. Easiest car buying experience around. Great employees always willing to help to make sure I am happ More

by Renee123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Becky Whitaker
May 09, 2017 -

DonohooAuto LLC responded

When we're able to make customers happy over and over (and over!) again, we know we're on the right track. Thank you for taking the time to rate Kyle, Mo, and Becky with five stars. We're glad we continue to deliver a great experience and hope to see you again when you're ready for number five!

May 02, 2017

$2000 Worth of parts needed 3 months after purchase Car started making a weird noise about 3 months after driving it off the lot. We took it to Infiniti to be inspected, found a number of damaged parts More

by enjanchus
Recommend Dealer
No
Employees Worked With
Eric Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2017 -

DonohooAuto LLC responded

We're sorry that you've had issues with your vehicle. We provide as much information as we are able for the cars that we sell, with nationally-recognized vehicle history reports and pre-sale inspections. However, cars are complex machines, and we cannot foresee all problems that may lie ahead. That's why we encourage our customers to purchase extended warranties. If a major issue should surface, they pay for themselves quickly. As our general manager mentioned, extended warranties are still available after the sale and we will be happy to help you with that, should you choose to do so.

May 01, 2017

Excellent dealer Great people to do business with, traveled from SC to look at the XTS and bought it after test drive. Trey was especially friendly and easy to deal wi More

by df1213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Anger
May 09, 2017 -

DonohooAuto LLC responded

Thank you for taking the time to leave us a five-star rating. We're glad to hear that Trey and Chris made your trip worth it. We work hard for all of our customers, but we put extra effort into making sure that those who travel a long way to shop with us are taken care of. Thank you for your business. We hope that you enjoy your new XTS up there in South Carolina!

May 01, 2017

Best car purchase experience ever! Car purchase experiences for me to this point have been stressful, exhausting, take all day, and generally leave me feeling like I did not get the bes More

by pathfinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Seay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Hardy
May 09, 2017 -

DonohooAuto LLC responded

Thank you for the kind words! We see ourselves as a little more than a dealership - we're family-owned and think of our employees and customers as extended family. So we've created a process that aims to treat everyone as such. We're glad to hear that Jim, Chris and the rest of the team delivered a professional, stress-free process. If it was your best car purchase experience ever, then we must be on the right track. We appreciate your business and hope to serve you again in the future!

May 01, 2017

Awesome experience dealing with the staff at Donohoo. This is by far the best way to purchase a vehicle. Thanks for all the help. Dan More

by Dan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Sandoval, Tina Viljoen
May 09, 2017 -

DonohooAuto LLC responded

Thank you for letting us know that Eric, Kyle, Mo, and Tina provided you with an "awesome" experience. If you found our way to be the best way to purchase a vehicle, then we're pretty pleased. We appreciate your business and look forward to serving you again down the road.

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