DonohooAuto LLC
Birmingham , AL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 929 reviews
3 years later :) Three years later and I’m still referring all of my friends and family! I was in and out! Thank you all sooo much Donohoo Team! Three years later and I’m still referring all of my friends and family! I was in and out! Thank you all sooo much Donohoo Team! More
Exceeded My Expectations Customer service from start to finish was excellent. I love the fact they do not pressure you, very attentive to your needs, and ensure you are comple Customer service from start to finish was excellent. I love the fact they do not pressure you, very attentive to your needs, and ensure you are completely satisfied with your purchase. Highly, highly recommend to purchase all your future vehicles from Donohoo!! You won’t be disappointed 😊👍 Eugene - thank you for being so courteous & professional! Awesome sales skills...... More
Super stars They provided a excellent selection of vehicles, customer service was on an all star level and prices were unbelievable. The entire process went very They provided a excellent selection of vehicles, customer service was on an all star level and prices were unbelievable. The entire process went very smoothly and i will definitely buy here on my next vehicle purchase!!! More
Awesome experience The entire team was very helpful and professional. I would refer this dealership to other. Although I was from Georgia the made me feel comfortable wi The entire team was very helpful and professional. I would refer this dealership to other. Although I was from Georgia the made me feel comfortable with the entire process. More
Pressure free environment Great buying experience, no pressure, friendly, and fast no lot cougars ready to pounce. They even followed me home to drop off my old car and brough Great buying experience, no pressure, friendly, and fast no lot cougars ready to pounce. They even followed me home to drop off my old car and brought me back to the lot to get my new one. I will shop there as long as they are there. More
Professional & courteous without being overbearing. Very friendly atmosphere. A very helpful staff who seem to strive to assist in every way possible to make your experience a pleasant one. Great experi Very friendly atmosphere. A very helpful staff who seem to strive to assist in every way possible to make your experience a pleasant one. Great experience. More
Excellent Customer Service I purchased my 2015 Lexus E360 from them and the customer service was absolutely, 100% top notch. Most dealerships end their customer service once yo I purchased my 2015 Lexus E360 from them and the customer service was absolutely, 100% top notch. Most dealerships end their customer service once you leave the lot. Well, Donohoo continues to contact you for the first 30 days. Kathryn contacted me via email weekly to check on my newly purchased vehicle. Well, I started hearing a noise from the tire area when I turned. I told her about it and she scheduled for me to come in. However, I started having another issue with my radio and decided to take it in to the Lexus dealership since I still have a warranty on it. There were some warranty items that had to be fixed, but the Lexus dealership also saw that the car was completely out of alignment. I emailed Kathryn to find out if they did an alignment while the car was in their possession, which she found out it didn't. So, she offered for me to bring it back to them to get it done. Unfortunately, by the time I got this news back to the Lexus serviceman, the alignment was already completed. When I told Kathryn, she did not hesitate in responding to me to let me know that they would still take care of it...and they did. This is top notch service! Everyone who hears this story is now swayed to go to Donohoo for their next new to them vehicle...including my sister in Washington, DC. More
Exceeded our expectations!!! My husband purchased a 2011 Infiniti QX56 and I must say I am beyond satisfied. They only had the car for 8 days before I saw it online, and although My husband purchased a 2011 Infiniti QX56 and I must say I am beyond satisfied. They only had the car for 8 days before I saw it online, and although it was test-drove and checked out, whomever traded it in unpluged the battery so that the check engine light wouldn't come on for a couple of days. Well we purchased the vehicle as is no warranty. We had it for 48 hours before the check engine light came on and Donohoo Auto agreed to pick up the vehicle give us a courtesy car while they fixed our vehicle. Only for us to get the vehicle back and the check engine light came on again, and they stepped in once again. We are so appreciative for donohoo Auto and I would recommend them over anyone!!! The staff was very polite and attentive. Kathryn was such a doll, Jimmy was awesome, and Jim exceeded my expectations More
Awesome From the phone call I made concerning the vehicle I was interested in to driving it off the lot dynamic services. I would recommend Donohoo to anyone From the phone call I made concerning the vehicle I was interested in to driving it off the lot dynamic services. I would recommend Donohoo to anyone looking for a car. Donohoo have all kinds of cars and trucks along with a dynamic service department. More
Best Car Buying Experience Ever I have never enjoyed buying a car more. Everyone was wonderful. I absolutely love my 2017 Nissan Rogue Sport. They took time to show me all the techno I have never enjoyed buying a car more. Everyone was wonderful. I absolutely love my 2017 Nissan Rogue Sport. They took time to show me all the technoloty on my car. More