DonohooAuto LLC

Our Awesome Experience From the first day that we visited Donohoo Auto, everyone was very helpful and extremely professional. We will definitely recommend this place to fami From the first day that we visited Donohoo Auto, everyone was very helpful and extremely professional. We will definitely recommend this place to family and friends, as a matter fact we already have. To Mark and the crew, you guys ROCK!!! #Lexus&AudiA5owners Thank you for the Awesome Experience 😊 More

The Best My Girlfriend and I came down from Nashville to find a Lexus for me. The entire staff at Donohoo was so friendly and helpful that we ended up buying a My Girlfriend and I came down from Nashville to find a Lexus for me. The entire staff at Donohoo was so friendly and helpful that we ended up buying a Lexus for me and a Audi for her. The staff at Donohoo are definitely the best I have ever had the pleasure of dealing with. We have been telling all our friends and family who are in the market for a car to visit Donohoo before buying from anyone else, it was definitely worth the drive from Nashville to Pelham. More

Awesome! What a great experience! Great service! Everyone we worked with did an excellent job. We are more than pleased with Donahoo Auto. We will definitely b What a great experience! Great service! Everyone we worked with did an excellent job. We are more than pleased with Donahoo Auto. We will definitely be back! More

Could have been Much better I arrived to meet a pre-arranged sales person. He kindly greeted me and said he was just about to get a sandwich. I, not wanting to interfere with the I arrived to meet a pre-arranged sales person. He kindly greeted me and said he was just about to get a sandwich. I, not wanting to interfere with the young man's lunch break, told him to go right ahead while I make up my mind. I never saw him again. At one point I needed to ask a question. I had to go to one of the two, Very Professional young ladies at the front desk. She said my guy was "x" and she paged him to come to his customer up front. Again, I never saw him and had to ask a different sales petson! Actially, I didn't see him until I signed the last page of my loan page. Not cool. Once I got the Mercedes-Benz home, I could smell burning oil in a big way! Not sure about that...yet. Also, the tire pressure warning came on, on the 2nd day. Needless to say, I'm very concerned about this vehicle! Jonathan, the "closer," was VERY Professional and kind! I'd give him an "A" for sure! Also, Michelle, the loan documentation lady was Great!! Answered EVERY question I had, without hesitation! She was also Very Professional and kind! The car I purchased is a beautiful, clean, car. Just, some items concern me. Overall, I give the entire transaction a, "C+." Not sure who the dealership manager is, but my advice to her/him, is more coaching & training with his sales force. More

Professional, Knowledgeable and Friendly Trey and Mo were a delight in helping us find the right car for us. They both were courteous and patient in answering all of our questions and quickly Trey and Mo were a delight in helping us find the right car for us. They both were courteous and patient in answering all of our questions and quickly handling the repair of a rim issue on the vehicle. We will use Donohoo's service on future purchases. More

Great Experience! I actually viewed the vehicle online prior to arriving. Once I was there I advised the receptionist who was quite friendly of the car is like to test I actually viewed the vehicle online prior to arriving. Once I was there I advised the receptionist who was quite friendly of the car is like to test drive. Within minutes the car was brought to me, I test drove the car, came back and purchased my car! I love this place! I will be returning in the future! More

A6 Purchase Donohoo was highly recommended by a good friend who had purchased several cars there. I worked with Eric in their sales department. He could not have Donohoo was highly recommended by a good friend who had purchased several cars there. I worked with Eric in their sales department. He could not have been nicer and more knowledgable. Very low pressure. They brought every car I wanted to see out front and let me drive by myself for as long as I wanted. When I decided on the one I wanted, Alex came out and went over every feature to make sure I knew everything I needed - down to. making sure I had my phone properly paired. They addressed every single detail in the most professional and low pressure manner. I could not recommend more highly. More

Okay Experience The overall experience was good. It wasn't great because they are very busy and it takes quite a bit of time for them to bring the car that you want t The overall experience was good. It wasn't great because they are very busy and it takes quite a bit of time for them to bring the car that you want to test drive around. More

Smooth process... no pressure A great process from beginning to end. Fair price. No pressure at all. Very professional and the car is fantastic. A great experience. Would do i A great process from beginning to end. Fair price. No pressure at all. Very professional and the car is fantastic. A great experience. Would do it again. More

Bought a car 230 miles away I was researching a barely used luxury vehicle for a few months when I stumbled upon Donohoo's website. I found the vehicle I was looking for and I co I was researching a barely used luxury vehicle for a few months when I stumbled upon Donohoo's website. I found the vehicle I was looking for and I contacted their sales department. Within minutes they followed up. I was skeptical of buying a vehicle so far away (230 miles) and was worried that something would go wrong (low ball offer on trade, the "sorry the vehicle just sold"...) but none of that happened. We were in and out within an hour, driving away in our new vehicle. It was a great experience and they are now my "goto" dealer for any next purchases, or recommendations to friends or family. More