Donohoo Chevrolet
Fort Payne, AL
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Whoo Hoo We Are New Bought 2 new vehicles this year. Glad. We nearly wrecked in the interstate when a wheel and tire came off straight toward. Fortunately, our new Col Bought 2 new vehicles this year. Glad. We nearly wrecked in the interstate when a wheel and tire came off straight toward. Fortunately, our new Colorado responded great. More
Great Service Dept. The Service Dept was ready for my vehicle at the time of my appointment., and made all necessary service in a timely matter. No long wait time. The Service Dept was ready for my vehicle at the time of my appointment., and made all necessary service in a timely matter. No long wait time. More
Great Service...Even better experience! I live in Atlanta Ga, and found the truck of my Dreams located at Donohoo Chevrolet. They held the truck while I made the 2 hour drive. I worked with I live in Atlanta Ga, and found the truck of my Dreams located at Donohoo Chevrolet. They held the truck while I made the 2 hour drive. I worked with Jamey, and he was very easy to deal with, and made for a very enjoyable experience. From this point forward, I will always take my business to Jamey and Donohoo for my future needs. They made a stressful experience turn into a dream come true! More
Great Service Experience I needed a loaner vehicle (pickup truck) while mine was in for warranty work. The service team at Donohoo was incredibly accommodating. Also, I rece I needed a loaner vehicle (pickup truck) while mine was in for warranty work. The service team at Donohoo was incredibly accommodating. Also, I received a thorough explanation of the work they did. I had a couple of questions and got excellent answers. More
Poor cutosmer service from salesman While stationed in Afghanistan I was shopping to purchase a new car once I got back home on AutoTrader. This dealership had the one I wanted. I called While stationed in Afghanistan I was shopping to purchase a new car once I got back home on AutoTrader. This dealership had the one I wanted. I called from Afghanistan and talked to one of the salesmen. He gave me his cell phone number to text him once I got home in 3 weeks, which I did do to see if I could still get the discounted price. He texted me back reference the car and the price and said he would "get back to me a little later". 8 days later I still had not heard anything. I resent him a text to follow up and his excuse was "he did not have my number saved in his phone". Good excuse, must have deleted my text messages I guess, since text messages are saved on your phone unless you delete them. I recently returned back to Afghanistan to work. Will take my business elsewhere when I return back to Alabama to a dealership where customers are appreciated! More
Great Service I had a 10:30 appointment for an oil change and tire rotation. When I arrived early, Service Advisor, Matthew Fox, checked me in and directed me to th I had a 10:30 appointment for an oil change and tire rotation. When I arrived early, Service Advisor, Matthew Fox, checked me in and directed me to the waiting area. Even though I was early, they began work on my truck, and it was ready to go in about an hour. I have received similar service on my previous visits. More
Shop at home car shopping experience I recently purchased a vehicle from Donohoo Chevrolet. I saw it on Carfax and that led me to their site. The salespeople and staff answered my quest I recently purchased a vehicle from Donohoo Chevrolet. I saw it on Carfax and that led me to their site. The salespeople and staff answered my questions promptly. In their cooperation with Carfax, I was able to do all necessary research on this vehicle from home. I live in Georgia and they're located in Alabama, however, they delivered the vehicle to me and I was able to do all the paperwork in my driveway. I paid by check and as soon as my check cleared, they sent me the title and all necessary paperwork quickly via FedEx. Since this was an out of state purchase, the paperwork was a little different than that with which I was familiar. However, their business staff had all the paperwork assembled, labelled, and explained. This was one of the most efficient car purchases that I've made.....and I did it all from home thanks to Donohoo Chevrolet. More
Service My repairs were finished in a timely matter. Every thing was to my Satisfaction. The Service Dept. was nice and friendly. The area was clean and ne My repairs were finished in a timely matter. Every thing was to my Satisfaction. The Service Dept. was nice and friendly. The area was clean and neat. I have purchased 3 vehicles from this dealership and would recommend to anyone needing a new vehicle. They not only wanting to sell you a vehicle, but want to help service or repair any problems you may have. Great Team - Sales and Service. More
Poor experience Sales person exhibited no concern for our interest, treated us as an interruption to his day, and was not interested in making any deal. The reception Sales person exhibited no concern for our interest, treated us as an interruption to his day, and was not interested in making any deal. The receptionist were friendly and accommodating. Worse experience in my 60 years of car purchasing. Nancy Tays Florence, AL More
Great Experience at Donohoo Cheverolet I had a great experience in purchasing my Chevy Silverdo truck at Donohoo Cheverolet. Wesley Prater and Twyla Spears were super helpful and so nice. I had a great experience in purchasing my Chevy Silverdo truck at Donohoo Cheverolet. Wesley Prater and Twyla Spears were super helpful and so nice. More