Donohoo Chevrolet

We liked the fact that we did not have several sales men watching and waiting to bounce on us as new car shoppers. We found what we wanted to drive and they handed us the keys. (Mark Ford was a wonderful sa watching and waiting to bounce on us as new car shoppers. We found what we wanted to drive and they handed us the keys. (Mark Ford was a wonderful salesmen) Then there was the no hassle price! We left with a new Tahoe and felt very blessed!! More

Excellent experience I drove 2 hours from Atlanta to buy a used Chevy Volt being sold by Donohoo, and was extremely satisfied with all aspects of the experience, particula I drove 2 hours from Atlanta to buy a used Chevy Volt being sold by Donohoo, and was extremely satisfied with all aspects of the experience, particularly the patient, helpful, problem-solving attitude of all the employees I dealt with. If I am in the market for another Chevrolet product (or a used vehicle of any type that they have for sale), I would be willing to make the 4 hour round trip again, just to deal with them. More

Recall Had a recall that was performed and then 5 days later a problem with brakes started. I called dealership and another appointment was scheduled and the Had a recall that was performed and then 5 days later a problem with brakes started. I called dealership and another appointment was scheduled and the problem was fixed More

Awesome Very friendly and professional staff . I am very pleased with the service I received from all of the employees that I was in contact with. Keep up the Very friendly and professional staff . I am very pleased with the service I received from all of the employees that I was in contact with. Keep up the good work More

2018 Silverado service Everyone was very professional. Top notch department. I have and would further recommend the dealership to anyone. Having to write a book at the end i Everyone was very professional. Top notch department. I have and would further recommend the dealership to anyone. Having to write a book at the end is BS More

Sales great, service needs a lot of improvement I really hate having to give this rating, bcs I love the dealership as far as buying a car goes. however the service dept is lacking. we took our 201 I really hate having to give this rating, bcs I love the dealership as far as buying a car goes. however the service dept is lacking. we took our 2013 cts , that we purchased from them back in 2016 in for a problem regarding a leak. luckily I had a good aftermarket warranty that covered the repairs, which included several seals being replaced , a torque converter, and bell housing , all bcs they had trouble detecting the leak. then the drive shaft was replaced , even tho the car had no vibration when I dropped it off. 7 weeks to the day , after dropping it off, I finally was able to pick it up . and so far so good. but the communication from the dept when we tried to find out the status of the car was horrible . so , I guess , id recommend them if you are looking to buy a car, but I wouldn't recommend the service dept. and I hate this bcs this is the only place that has ever done anything (oil changes, etc) on it since we bought it, but im afraid ive made my last trip to fort payne. , or at least I hope so. More

Friendly helpful great home type people Service is the best I’ve had a new Chevy every other year and visited other dealers but this donohoo is by far the best. You enter their service shop Service is the best I’ve had a new Chevy every other year and visited other dealers but this donohoo is by far the best. You enter their service shop and Matt will always greet you. When he works on your vehicle he carefully tells you what is wrong. He tells you what needs to be done and explains it in good way. He never belittles you but yet he never goes over your head. More

Very disappointed I have purchased 4 cars from Donahoo in Pelham and went to this one ready to pay cash. The salesman was very unprofessional and didn’t to seem to care I have purchased 4 cars from Donahoo in Pelham and went to this one ready to pay cash. The salesman was very unprofessional and didn’t to seem to care at all about selling the car. Refused to even listen to an offer. More

Great purchase experience Jamie is young but very patient and knowledgeable of the programs and vehicles he represents. We controlled the conversation and enjoyed the dialogue Jamie is young but very patient and knowledgeable of the programs and vehicles he represents. We controlled the conversation and enjoyed the dialogue of purchasing a 2018 Tahoe. He wanted us to consider all vehicle options that met out needs and we drove Suburbans and Tahoes. We purchased a Tahoe and the dealership follow up has been awesome. When we need another GM product we will head to Donohoo! More

Efficient and honest No high pressure, but very helpful. Wesley and his partner were informative and brought the Infinity from Pelham to Fort Payne. We felt like we made a No high pressure, but very helpful. Wesley and his partner were informative and brought the Infinity from Pelham to Fort Payne. We felt like we made a good deal. More