Donley Ford of Shelby - Service Center

Always a pleasant experience with professionalism by the staff. I love the rewards program. I received free oil change and wipers replaced as well too. staff. I love the rewards program. I received free oil change and wipers replaced as well too. More

I always get what I expect and am always acknowledged properly and pleasantly. It's always pleasure doing any kind of business with Donely Ford of Shelby! properly and pleasantly. It's always pleasure doing any kind of business with Donely Ford of Shelby! More

Great service, but online reservation system and text message communication need improvement. Service department was not fully informed of what I needed, but they did take care of me. message communication need improvement. Service department was not fully informed of what I needed, but they did take care of me. More

Always takes care of my concerns ... Great sales department also .. Showed me some new products while I waited for service ...Got to look at the new Bronco Sport ... department also .. Showed me some new products while I waited for service ...Got to look at the new Bronco Sport ... More

They always make me feel they have my best interests at heart, and don’t try to ‘sell’ me on unnecessary services. I trust them. heart, and don’t try to ‘sell’ me on unnecessary services. I trust them. More

Friendly ,courteous people. Oil change time was quick. Pleasant waiting area while vehicle being serviced. They were all decorated for Christmas, which was nice snd cheerful. Pleasant waiting area while vehicle being serviced. They were all decorated for Christmas, which was nice snd cheerful. More

Lifetime Donley Ford customer! The sales and service staff if very friendly and greets you with a smile every time! The customer service is exceptional! staff if very friendly and greets you with a smile every time! The customer service is exceptional! More

Chris, Andy and the service team were totally awesome as usual. Purchased 4 new tires and had oil changed. This team takes service to a whole new level. usual. Purchased 4 new tires and had oil changed. This team takes service to a whole new level. More

Friendly courteous staff. Waiting area for me was comfortable. Fast service. Music nice holiday music. Appreciated the WiFi capability to catch up on communication. Thank you comfortable. Fast service. Music nice holiday music. Appreciated the WiFi capability to catch up on communication. Thank you More

I shouldn’t had to put more down then I offered in the beginning. The only thing I was unhappy about. We do love the truck. beginning. The only thing I was unhappy about. We do love the truck. More