Donley Ford of Shelby - Service Center

They excelled in their service during this appointment. Diagnosed a key fob problem and fixed a Bluetooth problem as requested. Great communication as well. Thanks Diagnosed a key fob problem and fixed a Bluetooth problem as requested. Great communication as well. Thanks More

The workers there were all speedy, helpful, and kind, especially those working in the service department. Thank you for your help with my many questions too! Great service and thank you! especially those working in the service department. Thank you for your help with my many questions too! Great service and thank you! More

The service department people treat me like I'm the most important part of their day. I know they will look after what I need to have done to my vehicle even if I"m not aware of it. Couldn't ask for a bette important part of their day. I know they will look after what I need to have done to my vehicle even if I"m not aware of it. Couldn't ask for a better bunch of people!! More

Donley of Shelby made it easy to purchase a new vehicle it was a great experience. Service department took care of everything. Do recommend them. it was a great experience. Service department took care of everything. Do recommend them. More

The service people are very efficient and friendly. It’s always a pleasure to get the service there. It takes me a little longer to go to Shelby but it is worth it with their service always a pleasure to get the service there. It takes me a little longer to go to Shelby but it is worth it with their service More

Awesome service work as usual! Cannot say enough good things about this Service Department! Hope you all enjoyed the donuts! See you for my next oil change! things about this Service Department! Hope you all enjoyed the donuts! See you for my next oil change! More

I picked up a key they made for my truck...works great..thanks Dan for getting that for me...Dan is the only one I deal with..!! great..thanks Dan for getting that for me...Dan is the only one I deal with..!! More

Overall a good experience. Nice and helpful staff. However, I had an appointment for oil change and it took just under 1.5 hours. I feel that the service could have been done a little quicker. However, I had an appointment for oil change and it took just under 1.5 hours. I feel that the service could have been done a little quicker. More

very friendly, easy to work with. pleasant experience, will go back for service, very knowledgable, helpful. My car was serviced in the that they said it would be done will go back for service, very knowledgable, helpful. My car was serviced in the that they said it would be done More

Graham Automall always vacuumed out the front floors and washed the vehicle. It was a nice extra thing that they did when you chose them. washed the vehicle. It was a nice extra thing that they did when you chose them. More