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Donley Ford of Shelby - Service Center

Shelby, OH

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165 Reviews

165 Reviews of Donley Ford of Shelby - Service Center

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March 24, 2021

I like the friendly people who wait on me,the service is great. They are quick with the service of my vehicle in a timely manner. More

by vloucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rickey Maffett
Mar 24, 2021 -

Donley Ford of Shelby responded

Thank you for the wonderful review! We appreciate your business and value your time! We hope to maintain the position of your automotive service provider for years to come!

March 22, 2021

a very nice crew work here. they kept me informed during the process for my truck to get fixed. a they did a great job for me. thanks!! More

by LANCEY3489
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Mar 22, 2021 -

Donley Ford of Shelby responded

Thank you for the wonderful review! We thrive to keep our customers as informed as possible! We appreciate your business and we hope to work with you again in the future!

March 18, 2021

I always have a great experience taking my truck to Donley Ford for service. The staff is always professional and efficient. Worry free service at affordable prices. I know my truck is in good hands th More

by JANETEWALT76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Kucera
Mar 18, 2021 -

Donley Ford of Shelby responded

Thank you for the fantastic review! We're glad to hear we consistantly exceed your expectations! We appreciate your business and look forward to your next visit!

March 18, 2021

Dan Reese makes servicing my car very, very easy. He takes it in, has the service done, and returns my car to me. Easy and very convenient! More

by ECONDIRECTOR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Mar 18, 2021 -

Donley Ford of Shelby responded

Thank you for the 5 star review! We strive to provide easy and convenience to all of our customers! We will surely share this with the service team and look forward to assisting you more in the future!

March 16, 2021

I was very pleased with the service department with being courteous and honestly answering my questions while getting my vehicle serviced in a reasonable amount of time.Thanks! More

by kevin.smith1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Mar 16, 2021 -

Donley Ford of Shelby responded

Thank you for the awesome review! We thrive to provide our customers with a timely and honest service! We value your business and we look forward to working with you again in the future!

March 13, 2021

Every thing went great. One item on the full service missed the mark tire pressures were checked but was not filled to the required pressures More

by BIGGSHD11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Mar 16, 2021 -

Donley Ford of Shelby responded

Thank you for the review! We appreciate your business! This isn't something that typically gets missed, if you could please give Chris Yocum a call at 4193474100 EXT: 4051, we should be able to get that checked out and make sure there are no underlying issues!

March 10, 2021

Donley Ford service department in Shelby Ohio has always been my go to dealership for my last two cars. Andy Wood is always a pleasure to work with. More

by ghart2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wood
Mar 11, 2021 -

Donley Ford of Shelby responded

Thank you for the wonderful review! We enjoy hearing from our repeat customers! We'll be sure to share this with Andy and we look forward to working with you again in the future!

March 08, 2021

Andy and the whole crew do an outstanding job arranging to get my vehicle in for service and correcting issues. Highly recommend the Shelby Dealership for service! More

by mikeg18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 11, 2021 -

Donley Ford of Shelby responded

Thank you for the positive review! We will share this with the service team and we look forward to working with you again in the future!

March 05, 2021

Always friendly and professional service. Never have been oversold and they always explain in detail what services they performed. You can deal here with confidence! More

by rickyocum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yocum, Dan Reese
Mar 11, 2021 -

Donley Ford of Shelby responded

Thank you for the awesome review! We love hearing from our repeat customers! We'll be sure to share this with the Shelby service team and we look forward to your next visit!

February 23, 2021

Quick and great service. Appreciate everything you guys do. Scheduling of an appointment went very smooth and I got the day and time I requested! Thanks again! More

by sickmiller10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 23, 2021 -

Donley Ford of Shelby responded

Thank you for the 5 Star review! We will share this with Andy and the rest of the team, and we look forward to assisting you further in the future!

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