Donley Ford of Shelby - Service Center

Very smooth and friendly. I have no issues and will be back for sure. A++++ I have no issues and will be back for sure. A++++ More

Top notch, service department handled our breakdown with speed and quality work. A real pleasure with speed and quality work. A real pleasure More

The employees are very pleasant and professional. It is close to home. I will continue to make this my ford dealership for all my needs. It is close to home. I will continue to make this my ford dealership for all my needs. More

They were able to get me in a MONTH sooner than the dealership where I had purchased my SUV for the 10k service. My vehicle was showing 0% oil life after only having driven only 4k miles from the last dealership where I had purchased my SUV for the 10k service. My vehicle was showing 0% oil life after only having driven only 4k miles from the last oil change at the dealership from where I bought it. They also tried to figure out why my vehicle was getting much fewer miles (1500-3500 miles less) than the average amount of miles between oil changes in an Escape. It didn't take even an hour for them to accomplish all that, so the wait for my car wasn't excessive. More

Great and speedy personalized care. Very thorough workmanship. Thanks so much. I appreciate your attention to detail Very thorough workmanship. Thanks so much. I appreciate your attention to detail More

Great experience! Bought my first car and they made my experience perfect. They were So friendly and answered all my questions perfectly and Thoroughly. Really appreci Bought my first car and they made my experience perfect. They were So friendly and answered all my questions perfectly and Thoroughly. Really appreciated their time and effort to make sure I got the right car for me. Richelle was super sweet and very down to earth. I really enjoyed my time with her made it fun and enjoyable! More

We trust Dan enough that we bought a car and never even test drove it. test drove it. More

Good service good people Always friendly and helpful. Always on time and good service Satisfied We buy our cars here and r very satisfied Always on time and good service Satisfied We buy our cars here and r very satisfied More

I alway get great customer service when ever I go and have my Lincoln service, just a great atmosphere and hospitality, thanks to Chris and Andy for helping with making sure my vehicle is in good running have my Lincoln service, just a great atmosphere and hospitality, thanks to Chris and Andy for helping with making sure my vehicle is in good running condition. Thanks again to all who worked on my car. More

Great Service! The team at Donley is always polite and up front with what needs done to keep my truck in tip top condition The team at Donley is always polite and up front with what needs done to keep my truck in tip top condition More