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Donley Ford of Shelby - Service Center

Shelby, OH

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165 Reviews

165 Reviews of Donley Ford of Shelby - Service Center

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June 26, 2020

Great! I already did this review. Not sure why you didn't get it. Everybody is always friendly and very efficient. Thanks so much for your service. Kim More

by kimberly.j.morse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service employees - two gentleman..........can't think right now
Jun 26, 2020 -

Donley Ford of Shelby responded

Thank you! We apologize for the glitch and not receiving it! We do appreciate you and enjoy working with you! Thanks for choosing Donley Ford of Shelby!

June 26, 2020

Service department folks are always helpful. The service department is always helpful. They get the work done quickly in a reasonable time frame. I like the fact that Donley's keeps an up-to-d More

by Rodney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron and Dan
Jun 26, 2020 -

Donley Ford of Shelby responded

Thanks! Always good to hear from great customers like you! We appreciate your great review!

June 26, 2020

I told Chris Yocum My tire was low💥He had the tire checked 💥Had screw removed💥Tire patched and I was ready to leave in 30 minutes💥Great Service💥 More

by susanklybarger
Recommend Dealer
Yes
Employees Worked With
Chris Yocum??
Jun 29, 2020 -

Donley Ford of Shelby responded

Thank you! Efficiency and great customer service ... two things we strive for and that you experienced! Thanks for a great review!

June 26, 2020

Quick and easy to do everything always recommend this place when someone is searching for a car or needs a service done to their vehicle! More

by RGIBSONJR58
Recommend Dealer
Yes
Employees Worked With
Service
Jun 29, 2020 -

Donley Ford of Shelby responded

Thank you! We appreciate you and that you share with others about Donley Ford of Shelby! Always a pleasure to work with you!

June 19, 2020

The service team at Donley Ford of Shelby is outstanding!! Professional and courteous 100% of the time. The service is always timely too! Andy takes tremendous Care of my wife and I. More

by mastak283
Recommend Dealer
Yes
Employees Worked With
Andy in Service
Jun 19, 2020 -

Donley Ford of Shelby responded

Thanks for being such great customers and for your 5 star review! We always enjoy seeing you!

June 15, 2020

can't beat the service dept. Service dept.,with Chris Yocum as service mgr. in my opinion, is the best! I have dealt there for years and all of the guys have done a very thorough More

by hornungdm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all the mechanics are great!!
Jun 16, 2020 -

Donley Ford of Shelby responded

Thanks! It's always good to hear from happy customers! Thanks for your 5 star review and kind words!

June 05, 2020

Bought 2014 FordXLT4x4 Got a clean well taken care of vehicle only complaint is I only got one key . I actually received my vehicle in Mount Vernon. Got what I wanted older More

by ikegibler
Recommend Dealer
Yes
Employees Worked With
Mikaela Moore
Jun 08, 2020 -

Donley Ford of Shelby responded

We appreciate your 5 star review and enjoyed working with you! Thanks for choosing Donley Ford of Shelby!

May 20, 2020

On time and good service Very good service and friendly people.No problems, Best dealership in the area. Will be back and use their service and purchase a new vehicle in near More

by harlesgibson45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
May 20, 2020 -

Donley Ford of Shelby responded

Thanks so much! We strive for happy customers and glad to hear you are! We look forward to helping you when you're ready or a new vehicle! Thanks for your 5 star review!

May 15, 2020

I have been buying vehicles at Donley Ford for the last 15 years. Their sales staff and service department are second to none. Always friendly and very courteous. More

by korbas1
Recommend Dealer
Yes
Employees Worked With
Chris, Andy, Dan, Tom, Jami Barlow, Dan Reese
May 15, 2020 -

Donley Ford of Shelby responded

Thank you! You are a great customer and we always enjoy working with you! We appreciate your awesome review!

May 14, 2020

friendly people i like and trust this dealership to do what has to be done on my vehicle, if and when i ever decide to get another vehicle i will be returning to this More

by KINGBUBBA58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
May 14, 2020 -

Donley Ford of Shelby responded

Thank you! We appreciate loyal customers like you and look forward to seeing you next time! We'd certainly love to help you find your next vehicle when you are ready as well.

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