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Donley Ford of Shelby - Service Center

Shelby, OH

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165 Reviews

165 Reviews of Donley Ford of Shelby - Service Center

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October 14, 2020

Always treated great when I have to service my vehicle. Never any problems scheduling and always work me in somehow. Andy and the guys in service are top notch. More

by rschroeder108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder, Jessica Bracamontes, Mikaela Moore, Bryant Kucera
Oct 14, 2020 -

Donley Ford of Shelby responded

Thank you so much for your kind words! We will make sure they reach Andy and the service guys! Thank you for choosing Donley Ford Lincoln of Shelby!

October 12, 2020

We have been exclusively buying and servicing our vehicles at Donley Ford in Shelby. Everyone at Donley have always been friendly, helpful and taken care of all our vehicle needs. We especially keep More

by mpd112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Andy in Service
Oct 13, 2020 -

Donley Ford of Shelby responded

Thank you for your continued loyalty! We are so happy you are taken care of when visiting! We are proud of Dan, Chris and Andy for showing you how you should be treated! Thank you for choosing Donley Ford Lincoln of Shelby!

October 10, 2020

Friendly and fast. I asked questions not pertaining to my oil change and they were answered. I would recommend Donnelly Ford. I will take my car back for service More

by sandra.thorpe45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy in service, Gage Schroeder
Oct 12, 2020 -

Donley Ford of Shelby responded

Thank you for your 5 star rating and review! We are happy to hear you had a pleasant experience! We look forward to your next visit! Thank you for choosing Donley Ford Lincoln of Shelby!

October 05, 2020

Was convenient and very easy great service from salesperson really love my new truck look forward and having you service it also have great inventory on available vehicles More

by stacy44069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bracamontes
Oct 06, 2020 -

Donley Ford of Shelby responded

Thank you for taking the time to share your experience here with us! We are so glad that your loving your new truck and are looking forward to your next appointment! Thank you for choosing Donley Ford Lincoln of Shelby!

September 28, 2020

Integrity & ethics! Love these guys! From now on I will drive an hour for ALL service & oil changes! Will refer to everyone I know! Thank You!!! More

by plkorbas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Dan Reese
Sep 29, 2020 -

Donley Ford of Shelby responded

This is great to hear! We are so happy that you are treated right by our team! We look forward to your next visit. Thank you for choosing Donley Ford Lincoln of Shelby!

September 27, 2020

Great at scheduling and getting work done fast and Great at scheduling and getting work done fast and thorough. Excellent place to get automotive work done. Sales great and offers to buy back and se More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Mikaela Moore
Sep 28, 2020 -

Donley Ford of Shelby responded

Glad we could take care of you so well! We are always here if you need us. Thank you for choosing Donley Ford Lincoln of Shelby! We look forward to your next visit !

September 22, 2020

Was very pleased with with service department they were prompt getting us in . They were friendly and helpful. Andy the service manager was out standing More

by skcross1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy service department
Sep 23, 2020 -

Donley Ford of Shelby responded

Thank you for taking the time to leave a review! We are pleased to hear you were taken care of and we will be sure to pass along your kind words to Andy! We are so thankful to have him as a part of our team. Thank you for choosing Donley Ford Lincoln of Shelby!

September 21, 2020

Andy W. submitted my $25.00 rebate online for me for 3 different service projects I had done this summer. Really appreciate that! The service department is good about getting me in for service . More

by HARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Woods
Oct 06, 2020 -

Donley Ford of Shelby responded

Thank you for your 5 star rating and review! We appreciate your business and look forward to your next visit! Thank you for choosing Donley Ford Lincoln of Shelby!

September 21, 2020

Service is fast in and out, Chris and Andy really stay on top of things. Always treat me like family. I bring all my personal and work trucks into the service department. Fast and a fair price. More

by xrayndt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yoakam, Dan Reese, Gage Schroeder, Jessica Bracamontes, Mikaela Moore, Bryant Kucera
Sep 21, 2020 -

Donley Ford of Shelby responded

Thank you for your 5 star rating and review! We are so thankful for your continued loyalty! We will make sure to pass along your kind words to Andy and Chris. They are a great asset to our team and we are glad they always treat you right! Thank you for choosing Donley Ford Lincoln of Shelby!

September 18, 2020

Very pleased with the work done that day. Chris is always so helpful, got us in very quickly to service our vehicle. Thank you very much. More

by Newland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in manager of service Dept.
Sep 21, 2020 -

Donley Ford of Shelby responded

Thank you for your 5 star rating and review! We are so glad Chris was able to take care of you. We are very proud of him and his work! Thank you for choosing Donley Ford Lincoln of Shelby!

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