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Donley Ford of Shelby - Service Center

Shelby, OH

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165 Reviews
Call Service Center (419) 347-4100

165 Reviews of Donley Ford of Shelby - Service Center

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November 19, 2020

We always get good service at Donley Ford in Shelby. They are friendly, helpful, and offer quick service. We had warranty work done this time. More

by kingabcd1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Report | Print
Nov 20, 2020 -

Donley Ford of Shelby responded

Thank you for taking a few moments to leave us your review!

November 19, 2020

Chris, Andy and the service team at Donley Ford Shelby deliver top notch service and support. I recommend them every chance I get. Much appreciated!! More

by NKORBAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Yocum, Andy Wood, Tom Hoak, Dan Reese
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Nov 20, 2020 -

Donley Ford of Shelby responded

Thank you for this awesome review! We appreciate your business and look forward to your next visit.

November 18, 2020

I am very pleased with the oil change and the purchase of 4 new tires installed on my 2017 Ford Escape! The service was excellent and the price was fair! Thank you! More

by PLYBARGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy and chris, Dan Reese
Report | Print
Nov 20, 2020 -

Donley Ford of Shelby responded

Thank you for the excellent review!

November 05, 2020

Fastest oil change service I've ever had on a vehicle. Employees were professional and helpful. Dealership was clean and neat. Scheduling was quick and easy as well. More

by caitlinroub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont know the names
Report | Print
Nov 06, 2020 -

Donley Ford of Shelby responded

Thank you for sharing your experience! We are so glad you have chosen Donley Ford Lincoln of Shelby! We look forward to your next visit!

October 26, 2020

Staff was very helpful and attentive. Great service and prices. Our family will definitely continue to do business with this service department in the future. More

by Cavsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 26, 2020 -

Donley Ford of Shelby responded

Thank you for your 5-star rating and review! We are so pleased to hear you were happy with your experience! Thank you for choosing Donley Ford Lincoln of Shelby! We look forward to your next visit!

October 25, 2020

nice people and very good service, always on time. very nice, will use in the future.for new car and service. nice facility and waiting area More

by harlesgibson45
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Mikaela Moore
Report | Print
Oct 26, 2020 -

Donley Ford of Shelby responded

Thank you for your 5 star rating and review! We are so glad you had a great experience! We look forward to your next visit! Thank you for choosing Donley Ford Lincoln of Shelby!

October 20, 2020

Very attentive. Did a great job. He new his job and did a great job!! I will deffinently be back!! I would recommend very highly More

by lylechronister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryant Kucera
Report | Print
Oct 21, 2020 -

Donley Ford of Shelby responded

Thank you so much for your recommendation! We appreciate it very much! We are so happy to hear you that you will be back. We look forward to it! Thank you for choosing Donley Ford Lincoln of Shelby!

October 16, 2020

Donley Ford Shelby has the best service anywhere! Completely satisfied. We recommend to all our friends. We really appreciate every effort they do to make our experiences the best! More

by kjensman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris and Andy in service
Report | Print
Oct 16, 2020 -

Donley Ford of Shelby responded

Thank you so much for the recommendation! We try very hard to be the best and it feels good for our efforts to be acknowledged!! Thank you for choosing Donley Ford Lincoln of Shelby!

October 16, 2020

I can always count on Chris Yoakum in service. Great customer service with him always, I call last minute and he gets me right in!! This review is for SERVICE ONLY not sales. More

by TracyS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Yoakum
Report | Print
Oct 16, 2020 -

Donley Ford of Shelby responded

We are so very pleased that you are impressed with Chris and the service he provides! We are very lucky to have him! Thank you for choosing Donley Ford Lincoln of Shelby!

October 16, 2020

They do very good work and they are timely on Itheir work. I recommend them to my friends. I will keep coming back for work I need done. More

by WHRUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bracamontes
Report | Print
Oct 16, 2020 -

Donley Ford of Shelby responded

Thank you for your recommendation and continued loyalty! We look forward to your next appointment! Thank you for choosing Donley Ford Lincoln of Shelby!

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