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Donley Ford of Shelby

Shelby, OH

4.5
452 Reviews

249 Mansfield Ave.

Shelby, OH

44875

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452 Reviews of Donley Ford of Shelby

April 23, 2020

It was a quick and great service! I’m and out, and the team was super nice and helpful with making sure that my car was taken care of! More

by mem72298
Recommend Dealer
Yes
Employees Worked With
Andy Thomas, Jami Barlow, Dan Reese, Gage Schroeder, Gage Fultz
Apr 23, 2020 -

Donley Ford of Shelby responded

Thank you for a great review! We appreciate knowing that everything went satisfactorily for you! Thanks for choosing Donley Ford of Shelby for your service needs.

April 23, 2020

Everyone was friendly and the facility was clean.Talked Everyone was friendly and the facility was clean. Talked with your 2 salesman Dan & Gage while I waited. Both were friendly and courteous. Would rec More

by mspeck156
Recommend Dealer
Yes
Employees Worked With
Service department Andy, Dan Reese, Gage Schroeder
Apr 24, 2020 -

Donley Ford of Shelby responded

Thanks for your 5 star review and your kind words! We enjoyed working with you also. Thanks for choosing Donley Ford of Shelby

April 16, 2020

oil change.tire rotation f-150 work was completed on time and service was good, glad dealership was open at this time. employees were friendly. very satisfied with my ford f-150, More

by dckab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder
Apr 17, 2020 -

Donley Ford of Shelby responded

Thanks for your review! We're glad we could help! We're doing our best to continue to meet the needs of our customers!

April 13, 2020

Very efficient! Gage and Andy could not have made things easier. I appreciate everything they did for me. Good job! Gage was thorough in explaining how things worked More

by fossa50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder
Apr 14, 2020 -

Donley Ford of Shelby responded

Thanks for a great review and thanks for choosing Donley Ford of Shelby!

April 11, 2020

The people at Donley Ford are good people and work hard to find want you want would recommend to other people if it comes down to it again i would go back More

by antonhaymond
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder
Apr 13, 2020 -

Donley Ford of Shelby responded

Thanks so much! We appreciate your great review and do hope to see you again!

April 07, 2020

Awesome Staff Gage was engaged and helped me find the correct explorer. Andy explained the process and helped with an extended warranty that was from our previous v More

by matthew.bohland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Thomas, Gage Schroeder
Apr 07, 2020 -

Donley Ford of Shelby responded

Excellent to hear! Thanks for your 5 star review! Come see us again and congratulations!

April 06, 2020

great I love Donley Ford in Shelby great service and sales reps. I have bought three new cars and was very blessed to have such good reps and service at Do More

by sherry.malone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Barlow
Apr 07, 2020 -

Donley Ford of Shelby responded

Thank you! Great customers like you are what we are built on! We appreciate you and your 5 star review

April 04, 2020

Gage never gave up on finding me the right vehicle within my budget. Highly recommend! Thanks for the commitment! Love the 2020 Escape. It’s perfect More

by maunaka29
Recommend Dealer
Yes
Employees Worked With
Andy Thomas, Gage Schroeder
Apr 06, 2020 -

Donley Ford of Shelby responded

We're glad to hear Gage took good care of you! Thanks for your 5 star review and congratulations on your awesome new 2020 Escape!

April 03, 2020

Tire rotation was not done . The reason I know this my husband marked the tire. I was charged for this. Not sure that we will be back. Do you think we are stupid? More

by lylechronister
Recommend Dealer
No
Employees Worked With
Service oil change
Apr 14, 2020 -

Donley Ford of Shelby responded

Thank you for talking with us today and letting us help by offering a resolve.

April 03, 2020

These guys are the best. Friendly service advisors and techs that work their hardest to address and fix all concerns I would highly recommend to all More

by NICKTORNES91
Recommend Dealer
Yes
Employees Worked With
Chris yocum
Apr 06, 2020 -

Donley Ford of Shelby responded

Thanks for your great 5 star review! Glad to hear your experience lived up to it! We look forward to seeing you again

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