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Donley Ford of Shelby

Shelby, OH

4.5
452 Reviews

249 Mansfield Ave.

Shelby, OH

44875

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452 Reviews of Donley Ford of Shelby

August 13, 2020

She was incredibly helpful very kind and greeted us. Everything was very fast service. Everybody was friendly the car looks amazing I would recommend this place to our friends . More

by Rblack
Recommend Dealer
Yes
Employees Worked With
Jan short, Jessica Bracamontes
Aug 14, 2020 -

Donley Ford of Shelby responded

Thank you for your kind words regarding your recent visit with us! We are glad that we could provide you with a helpful, efficient, and friendly sales and service experience regarding your vehicle. We will be sure to pass along your kind words, and we look forward to your next visit with us! Thank you for your 5 star review and for choosing Donley Ford of Shelby!

August 12, 2020

We had an excellent experience with Gage. He made buying our car a breeze. We did not feel pressured like other places we have been. He was very helpful with all of questions. We would definitely recommend More

by jessi_stewart806
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder
Aug 13, 2020 -

Donley Ford of Shelby responded

Thank you for your kind words regarding your recent experience with us! We are glad that we could provide you with a sales experience that made buying a car efficient, thorough, and helpful. We will pass along your kind words to Gage and the rest of our team! Thank you for your 5 star review and for choosing Donley Ford of Shelby!

August 12, 2020

Our sales person was great, the dealership was easy to Our sales person was great, the dealership was easy to work with (trade-in). I will be recommending this dealership to anyway looking to buy a vehicl More

by Jared
Recommend Dealer
Yes
Employees Worked With
Jessica Bracamontes, Mikaela Moore
Aug 13, 2020 -

Donley Ford of Shelby responded

Thank you for your kind words regarding your recent experience with us! We are glad that we could provide you with a sales experience that made your trade-in hassle-free and thorough, while also providing you with clear information on all aspects of your purchase. Thank you for your 5 star review and for choosing Donley Ford of Shelby!

August 12, 2020

Donley always gives us great service. We have had our ford vehicles serviced at Donley Ford for the last 15 years. We always go back because they treat us like family and get the job done More

by jameshooker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Yocum, Andrew Wood, Dan Reese
Aug 12, 2020 -

Donley Ford of Shelby responded

Thank you for your kind words regarding your experiences with us! We are glad that we can provide you with consistent service that allows you to feel taken care of and valued regarding you and your vehicle's needs. We look forward to your next visit with us and look forward to providing you with friendly and efficient service. Thank you for your 5 star review and for choosing Donley Ford of Shelby!

August 11, 2020

Folks here go above and beyond to meet customers’ expectations. In my case it meant sending a driver to Maryland to get the exact car I wanted. Couldn’t be happier with their focus on serving the c More

by rickyocum
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder
Aug 12, 2020 -

Donley Ford of Shelby responded

Thank you for your kind words regarding your recent experience with us! We are glad that we could meet the needs and expectations you had regarding your vehicle. We strive to meet those needs thoroughly and efficiently when it comes to your vehicle. We look forward to your next visit with us! Thank you for your 5 star review and for choosing Donley Ford of Shelby!

August 10, 2020

Gage did a great job jept me informed on everything. The détail was ok my new car wasn't washed well i spoke with Gage and he was very apolgetic and has offered to have it rédone. More

by amato00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Mikaela Moore
Aug 11, 2020 -

Donley Ford of Shelby responded

Thank you for your feedback regarding your experience with us! We are glad that we could provide you with clear communication and information regarding your vehicle. We strive to ensure that you are content with the sales and services that are completed when it comes to your vehicles needs. We will pass along your kind words to Gage and the rest of our team! Thank you for your 5 star review and for choosing Donley Ford of Shelby!

August 07, 2020

Donley has always gave me great service we have bought cars and trucks and when the time comes to get another vehicle we see you first. More

by animas53
Recommend Dealer
Yes
Employees Worked With
Service Manager, Bryant Kucera
Aug 08, 2020 -

Donley Ford of Shelby responded

Thank you for your kind words regarding your experiences with us! We are glad that we can provide you with efficient and thorough service when it comes to each of your vehicles. We look forward to your next visit with us! Thank you for your 5 star review and for choosing Donley Ford of Shelby!

August 03, 2020

My experience has been great this is my second car that I have gotten here, and Jessica has been a great help. I have also recommended her to my friend in search of a car. More

by Tiffany hoff
Recommend Dealer
Yes
Employees Worked With
Jessica Bracamontes
Aug 03, 2020 -

Donley Ford of Shelby responded

Thank you for sharing your feedback regarding your experience with us! We are glad that we can provide you with helpful, friendly, and thorough sales experiences when it comes to your vehicle needs. We will pass along your kind words to Jessica and the rest of our team! Thank you for your 5 star review and for choosing Donley Ford of Shelby!

July 30, 2020

They always get my Jeep in when I need to get it in. I drive over an hour to work so I need my vehicle road ready More

by apwbud8
Recommend Dealer
Yes
Employees Worked With
Andy
Aug 02, 2020 -

Donley Ford of Shelby responded

Thank you for your feedback regarding your experience with us! We are glad that we can provide service to your vehicle quickly and thoroughly so that it is ready for any travel that occurs. Thank you for your 5 star review and for choosing Donley Ford of Shelby!

July 30, 2020

After going to multiple dealerships in Columbus and having some unpleasant dealing I am very glad I came to donely. No pressure sales and very pleasant staff. Thank you. More

by Troush12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bracamontes, Mikaela Moore, Bryant Kucera
Aug 02, 2020 -

Donley Ford of Shelby responded

Thank you for your kind words regarding your experience with us! We strive to provide you with a friendly, helpful, and efficient sales experience so that we can help find the right vehicle for you. Thank you for your 5 star review and for choosing Donley Ford of Shelby!

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