Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donley Ford of Shelby
Shelby, OH
452 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
452 Reviews of Donley Ford of Shelby
October 31, 2020
Fast, friendly service. Wonderful atmosphere. Gage was knowledgeable, courteous, and brought peace of mind to this purchase. After the sell he was instrumental in the success of connecting Ford Pass and s knowledgeable, courteous, and brought peace of mind to this purchase. After the sell he was instrumental in the success of connecting Ford Pass and sharing his experiences with its uses. I would definitely recommend Donley for your next purchase More
by desertvetnurse
Employees Worked With
Gage Schroeder, Mikaela Moore
October 26, 2020
Staff was very helpful and attentive. Great service and prices. Our family will definitely continue to do business with this service department in the future. prices. Our family will definitely continue to do business with this service department in the future. More
by Cavsfan
Verified CustomerEmployees Worked With
Service
October 25, 2020
nice people and very good service, always on time. very nice, will use in the future.for new car and service. nice facility and waiting area nice, will use in the future.for new car and service. nice facility and waiting area More
by harlesgibson45
Employees Worked With
Dan Reese, Mikaela Moore
October 19, 2020
We have done several car deals with this dealership in the past. The staff has always been very helpful to our needs. Will definitely continue to do business with this dealership! the past. The staff has always been very helpful to our needs. Will definitely continue to do business with this dealership! More
by JTERESI69
Employees Worked With
Gage Schroeder
October 16, 2020
Donley Ford Shelby has the best service anywhere! Completely satisfied. We recommend to all our friends. We really appreciate every effort they do to make our experiences the best! Completely satisfied. We recommend to all our friends. We really appreciate every effort they do to make our experiences the best! More
by kjensman
Employees Worked With
Chris and Andy in service
October 16, 2020
I can always count on Chris Yoakum in service. Great customer service with him always, I call last minute and he gets me right in!! This review is for SERVICE ONLY not sales. customer service with him always, I call last minute and he gets me right in!! This review is for SERVICE ONLY not sales. More
by TracyS
Employees Worked With
Chris Yoakum
October 14, 2020
Always treated great when I have to service my vehicle. Never any problems scheduling and always work me in somehow. Andy and the guys in service are top notch. Never any problems scheduling and always work me in somehow. Andy and the guys in service are top notch. More
by rschroeder108
Employees Worked With
Dan Reese, Gage Schroeder, Jessica Bracamontes, Mikaela Moore, Bryant Kucera
October 12, 2020
We have been exclusively buying and servicing our vehicles at Donley Ford in Shelby. Everyone at Donley have always been friendly, helpful and taken care of all our vehicle needs. We especially keep vehicles at Donley Ford in Shelby. Everyone at Donley have always been friendly, helpful and taken care of all our vehicle needs. We especially keep coming back because of our awesome salesman Dan Reese and Chris and Andy in Service, Would not go anywhere else to buy a vehicle or have any of ours serviced. More
by mpd112
Employees Worked With
Chris and Andy in Service
