Donley Ford of Shelby

Great work. Very efficient. Will be back. I have nothing more to say for 15 words more to say for 15 words More

Everyone made the process very smooth and easy at the dealership. Rickey helped me with any question I had. dealership. Rickey helped me with any question I had. More

Dan Reese was great to work with! He and the team at Donley made buying my F150 a pleasure. Donley made buying my F150 a pleasure. More

Super easy experience buying a vehicle at Donley in Shelby! Luke was knowledgeable, friendly and quick! What more can you ask for? Shelby! Luke was knowledgeable, friendly and quick! What more can you ask for? More

Thanks for your great prompt service finding a new replacement tire direct from Ford Motor Co. replacement tire direct from Ford Motor Co. More

I was very pleased with my experience. Everyone I worked with were very friendly and professional. They took care of my business quickly and professionally. with were very friendly and professional. They took care of my business quickly and professionally. More

Buying process was somewhat easy but takes a long time. It's nice to do the "paperwork" online so it's less signing. Salesmen were nice and friendly. It's nice to do the "paperwork" online so it's less signing. Salesmen were nice and friendly. More

Identified the source of the problem on day one appointment and ordered the necessary replacement parts. Installed the replacement parts as agreed on the day of the follow up appointment, problem f appointment and ordered the necessary replacement parts. Installed the replacement parts as agreed on the day of the follow up appointment, problem fixed. More

The part installation was perfect.The problem was the parts department ordered the wrong part, and after installation was made it would have been hard to take it off with out possible damage to the hood parts department ordered the wrong part, and after installation was made it would have been hard to take it off with out possible damage to the hood paint,so l deferred to leaving it on.l was not pleased. Service salesman did more than l expected to try help me out.My salesmen Dan Reese ,was the main reason I brought my new ford truck at Donley Ford of Shelby,Ohio,which is out of town for me. He’s a great person and he helped me out when I needed help.I rate Dan as A+. More

Always have nothing to worry about with the service dept. at Donley. They treat me very well. Always work with my hectic work schedule to make it work for me. at Donley. They treat me very well. Always work with my hectic work schedule to make it work for me. More