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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
May 19, 2022
Downey Ford of Shelby did a great job then my salesman did a great job I will definitely send people there that are looking forward to order a new vehicle or buy a used thank you very much did a great job I will definitely send people there that are looking forward to order a new vehicle or buy a used thank you very much More
by sacho1072
Employees Worked With
Dan Reese, Gage Schroeder
May 19, 2022
Real professional and very helpful real pleasure to do business with highly recommend to buy vehicles from business with highly recommend to buy vehicles from More
by jason55hicks
May 10, 2022
Thanks Richelle! ❤️ We absolutely “LOVE” our JEEP RENEGADE. You were such a “Joy” to work with. So personable & sweet!! You made our purchase enjoyable! We highly re ❤️ We absolutely “LOVE” our JEEP RENEGADE. You were such a “Joy” to work with. So personable & sweet!! You made our purchase enjoyable! We highly recommend her & Donley Ford Of Shelby!! More
by welder189
Employees Worked With
May 05, 2022
Dan was a great person he wasn’t pushy we had just got news our car was totaled he went right to it with getting us number and came in on his day off to fit my work schedule. They made us feel comfortabl news our car was totaled he went right to it with getting us number and came in on his day off to fit my work schedule. They made us feel comfortable and that our best interest was their goal. Would recommend to anyone over and over again. Thanks Dan for ur great service and the finance team for doing what they could to get us approved More
by Heather lopez
Employees Worked With
Dan Reese, Gage Schroeder
May 04, 2022
I had a very fast and efficient service experience at donley ford of Shelby. Cameron was very helpful and he got me a car in from mount vernon in one day and I was able to test drive and purchase my car donley ford of Shelby. Cameron was very helpful and he got me a car in from mount vernon in one day and I was able to test drive and purchase my car quickly. Cameron was able to answer any questions I had. I am very pleased with the service I received here and I am very likely to do business here again in the future! More
by Amylynnziggy
Employees Worked With
Cameron Hartge
May 04, 2022
Very happy and Richelle was a joy to deal with, in no time we were done and on are way..Thank you Richelle for all your help, I'll come back to buy my next car from you. Things went that smooth. Thank yo time we were done and on are way..Thank you Richelle for all your help, I'll come back to buy my next car from you. Things went that smooth. Thank you again... More
by kellieruby6
May 03, 2022
Richelle was great. Very personable. I would highly recommend her; you won’t be disappointed 😊 Very personable. I would highly recommend her; you won’t be disappointed 😊 More
by missi1121
Employees Worked With
