Back

Donley Ford of Shelby

Shelby, OH

4.6
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
Contact Dealership

249 Mansfield Ave.

Shelby, OH

44875

Directions

By Type

Showing 451 reviews

June 02, 2022

This dealership is amazing. I was in the market for a new vehicle and stopped in. There was no pressure to buy but they had exactly what I wanted. They gave me top dollar for my More

by TamiT.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Tony Coleman
Jun 03, 2022 -

Donley Ford of Shelby responded

Thank you for the amazing review. Tony and the team will be ecstatic to hear it. We're glad the team was able to provide you with and exceptional buying experience! Thank you for the wonderful feedback and recommendation, and we hope to work with you again in the future!

May 28, 2022

The dealership responded quickly to my online interest. They were courteous and helpful thru the car buying process. More

by bakermrbjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder
May 31, 2022 -

Donley Ford of Shelby responded

Thank you for the awesome review, this is what we love to hear. We are constantly work to make our process as quick and painless as possible. Please let us know if we can answer any questions along the way. Thanks again for choosing Donley Ford of Shelby!

May 26, 2022

Richelle was awesome and great to work with. She kept t me up o date in the Bronco I put a deposit in. She’s very professional and highly recommend purchasing a car from her. More

by Jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Schroeder
May 27, 2022 -

Donley Ford of Shelby responded

We truly appreciate your positive feedback and recommendation. Congratulations on your New Bronco, we hope you enjoy it! We look forward to working with you more along the way and thanks again, for choosing Richelle and the Donley team for your New Bronco purchase!

May 25, 2022

Such a pleasure working with Richelle to help me buy my vehicle! She was so wonderful and friendly to work with and helped everything go smoothly! Gage was very helpful as well! Will definitely recommend More

by Starryskyze97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Schroeder
May 26, 2022 -

Donley Ford of Shelby responded

Congratulations on your new Subaru Crosstrek, great color choice. Richelle and the team will be ecstatic to hear your positive feedback. Please let us know if you have any questions along the way and thank you for choosing Donley Ford of Shelby for your vehicle purchase!

May 25, 2022

The team at Donley Ford of Shelby take the stress out of car shopping! Dan Reese makes you feel at home and makes the car shopping experience enjoyable. I would highly recommend going to Donley Ford for y More

by Bill Heiser
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder
May 26, 2022 -

Donley Ford of Shelby responded

Thank you for the fantastic review and recommendation, we truly appreciate it. We're glad to hear that Dan and the team were able to provide you with an exceptional buying experience! Please let us know if you have any questions along the way and thanks again for choosing Donley Ford of Shelby!

May 25, 2022

I had been looking for a 2016 to 2019 low mileage Buick Cascada for about 30 days and Finley Auto had one of the cars I was considering. I had received very poor service from other dealers that were locate More

by CDLG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hartge
May 26, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review. We're so happy Cameron and the team were able to get you into the car you wanted and provide you with an excellent buying experience! We will share this with Cameron and the crew and we hope you enjoy the new Buick. Thanks again for choosing Donley Ford of Shelby!

May 25, 2022

I alway get great customer service when ever I go and have my Lincoln service, just a great atmosphere and hospitality, thanks to Chris and Andy for helping with making sure my vehicle is in good running More

by brindagrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris y.and Andy
May 27, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review. Chris and Andy will be glad to hear your feedback. We always appreciate hearing from our return clientele, your feedback is truly important to us. We look forward to your next visit with us and thank you for continuing to be a valued Donley Customer!

May 24, 2022

Cameron, I'm sure you get a report of my review, so allow me to thank you for helping make this car mine to cruise around in! You had everything taken care of promptly, including the always terrible pa More

by Archie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hartge
May 24, 2022 -

Donley Ford of Shelby responded

Thank you for the awesome review, we're glad Cameron and the team were able to answer all of your questions. Congrats on the new Honda Accord, we will share this with Cameron and we hope to work with you again in the future. Please let us know if you have any more questions along the way! Thanks again for choosing Donley Ford of Shelby!

May 24, 2022

I had a very pleasant experience at the dealership. They had everything prepared ahead of time. I had very little wait time so with a busy schedule it was perfect. More

by shoak001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder, Matt Weiss
May 26, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review, this is what we love to hear! We appreciate you taking the time to leave us your positive feedback, we'll surely share this with the team. Thanks again for choosing Donley Ford for your vehicle purchase, we hope you enjoy the new ride!

May 20, 2022

Donley Ford of Shelby has always been kind, helpful and friendly. I trust the staff at Donely Ford. This is my third car from Donley Ford in Shelby, and I am very happy. The service is excellent. Whenever More

by APPLEBABI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Schroeder, Matt Weiss
May 23, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review. We always enjoy hearing from our repeat customers, your feedback is truly important to us! Please let Richelle or the team know if you have any questions at all, along the way. Congratulations on your Ford Escape purchase and thank you for continuing to be a valued Donley customer!

...
8
...