Back

Donley Ford of Shelby

Shelby, OH

4.6
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
Contact Dealership

249 Mansfield Ave.

Shelby, OH

44875

Directions

By Type

Showing 451 reviews

June 23, 2022

Donley Ford of Shelby did a great job helping me find a new car! Highly recommend! More

by Love2teach02
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Tony Coleman
Jun 24, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review and recommendation. We're happy you enjoyed your experience here with us. We will share this with Tony and the team and we hope to work with you again in the future. Congratulations on your new Ford EcoSport and thanks again for choosing Donley Ford of Shelby!

June 23, 2022

Best dealership ever. Great people, honest ,professional.3rd vehicle bought from Donnelly’s and satisfied with everyone of them. Quality top notch vehicles and able to get More

by Grizzly7110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder, Matt Weiss, Cameron Hartge
Jun 24, 2022 -

Donley Ford of Shelby responded

Thank you for the fantastic review. Cameron and the team will be happy to hear your positive feedback! Please let us know if you have any questions along the way, we're always here to help. Thanks again for choosing Donley for your New vehicle purchase!

June 23, 2022

Richelle was very patient,kind and just an all around amazing woman to work with. We are so happy to have met her and she made the process so smooth for us. She's very knowledgeable and she was awesome t More

by bethshae96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Schroeder
Jun 24, 2022 -

Donley Ford of Shelby responded

Thank you for the fantastic review and recommendation. Richelle will be ecstatic to hear your positive feedback! Please let us know if you have any questions along the way, we're always here to help! Thanks again for choosing Donley Ford of Shelby for your Jeep purchase and we hope you enjoy your new ride!

June 21, 2022

Dan and Matt were very friendly and made buying a car an easy experience. Dan did a very good job explaining everything about the vehicle. I would highly.recommend Donley Ford. More

by jswiger3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Matt Weiss
Jun 24, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review. We're happy to hear you enjoyed your experience with us. We will share this with Dan and Matt and we truly look forward to working with you again in the future! Thank you for choosing Donley, for your vehicle purchase.

June 20, 2022

Richelle was awesome! She wasn’t pushy, she listened to what I wanted and didn’t try to pressure me into a vehicle I didn’t want! I will be recommending Richelle and Donle More

by Dhamilton0314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Schroeder
Jun 21, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review. Richelle will be glad to hear you enjoyed your experience with her. Congratulations on your Subaru purchase, we hope you enjoy it. Please let us know if you have any questions along the way, the team is always here to help!

June 18, 2022

Good service good people Always friendly and helpful. Always on time and good service Satisfied We buy our cars here and r very satisfied More

by flossydg61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weiss
Jun 21, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review and positive feedback. Matt and the team will be happy to hear it! It's always a pleasure to hear from our repeat customers, your feedback is truly important to us. Thank you for continuing to be a valued Donley customer, we look forward to your next visit with us!

June 10, 2022

Amazing to work with. They took the time to make something to accommodate us and our budget More

by Maci Gibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage Schroeder, Tony Coleman
Jun 13, 2022 -

Donley Ford of Shelby responded

Thank you for the wonderful review. Tony and the team will be ecstatic to hear your positive feedback. Congratulations on your new Ford Explorer, we hope you and your family enjoy it! Please let us know if you have any questions along the way and thanks again for choosing Donley!

June 07, 2022

. Our sales lady Richelle was amazing. She definitely help me and my wife to find the right vehicle for us. She was went the extra mile. Thanks a lot. More

by ralphcantrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richelle Schunatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gage Schroeder
Jun 08, 2022 -

Donley Ford of Shelby responded

Congratulations on your new Toyota Camry, we hope you enjoy it! Richelle and the team will be happy to hear your positive feedback. Thanks again for choosing Donley Ford of Shelby and we hope to work with you more along the way!

June 05, 2022

Great service, don and the man in finance gave great words of advice along with excellent care More

by wyatt082602
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Gage Schroeder
Jun 08, 2022 -

Donley Ford of Shelby responded

Thank you for the 5 Star review. Dan and the team will be glad to hear you enjoyed your experience with us. Please let us know if you have any questions along the way. Thanks again for choosing Donley, for your Audi purchase and congrats on the new ride!

June 04, 2022

Donley Ford of Shelby team has been great to work with and always helpful, they are worth the drive to Shelby from Mansfield More

by mike.getz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
Jun 08, 2022 -

Donley Ford of Shelby responded

Thank you for the positive feedback. We're glad you enjoyed your experience with us. Please let us know what we can change in the future to provide you with 5 Star service. Thanks again for choosing Donley Ford of Shelby and we hope to work with you more along the way.

...
7
...