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Donley Ford of Shelby

Shelby, OH

4.6
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions. Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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249 Mansfield Ave.

Shelby, OH

44875

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Showing 451 reviews

October 16, 2016

Routine Maintenance with Fast, speedy service When I arrived the service team was quick to take my truck to the service area. The oil change and tire rotation was done very quickly and professiona More

by Shiloh Farmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gray, Tom Hoak
August 11, 2016

Great customer service We both were very pleased with the purchase of our 2017 Ford Escape. Our sales person was very knowledgeable ( Dan Reese) and helpful in helping us ac More

by Newland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
June 29, 2016

Polite, professional, and no pressure sales. Great buying experience from the Donley crew. They made me immediately feel like a lifelong friend and right at home. More

by Wiseguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gage, Matt
June 27, 2016

New vehicle purchase Very pleased we bought a new vehicle and Dan Reese was excellent making sure we got the features we wanted. He took the time to show us how to use a More

by Pleased with purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese, Aaron Sponsler
June 18, 2016

SALES AND SERVICE!! EASY TO SETUP APPOINTMENT AND WAS IN AND OUT IN NO TIME. GREAT SERVICE TEAM HERE. ALSO THE SALES TEAM HERE IS GREAT TO DEAL WITH AND THE TAKE CARE OF More

by Carson08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS
June 18, 2016

Service I had my 2006 Focus serviced for a door that wouldn't lock. Quality service and friendly customer service at Donley Ford of Shelby. Thanks so much! More

by happyfocusowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
June 05, 2016

Excellent service and customer relationship. Very caring and detailed explanation of all needed issued and repairs. Recovered payments that were covered by dealer More

by Dowman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arron
May 18, 2016

Excellent Customer Service This is the second car I have bought from Dan at Donley's and once again everything was done is a very professional and friendly manner. I couldn't be More

by landen125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese
April 21, 2016

Another Great Experience This was the third vehicle we have purchased in 3 years. We have received such great service from Matt and Donley Ford of Shelby we drive over an hour More

by Jim & Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Weiss
March 28, 2016

Excellent experience Dan (salesman) was very knowledgeable and helpful. He spent a lot of time going over all the features and I know I can always stop in for help if nee More

by Carbuygood2go
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Reese,
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