Donley Ford of Shelby
Shelby, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Routine Maintenance with Fast, speedy service When I arrived the service team was quick to take my truck to the service area. The oil change and tire rotation was done very quickly and professiona When I arrived the service team was quick to take my truck to the service area. The oil change and tire rotation was done very quickly and professionally. More
Great customer service We both were very pleased with the purchase of our 2017 Ford Escape. Our sales person was very knowledgeable ( Dan Reese) and helpful in helping us ac We both were very pleased with the purchase of our 2017 Ford Escape. Our sales person was very knowledgeable ( Dan Reese) and helpful in helping us acquire our new vehicle. There was no pressure at all in making the deal. Dan was so helpful in going over all the features. We will defintely do business with Donley in the future. Russ and Betty More
Polite, professional, and no pressure sales. Great buying experience from the Donley crew. They made me immediately feel like a lifelong friend and right at home. Great buying experience from the Donley crew. They made me immediately feel like a lifelong friend and right at home. More
New vehicle purchase Very pleased we bought a new vehicle and Dan Reese was excellent making sure we got the features we wanted. He took the time to show us how to use a Very pleased we bought a new vehicle and Dan Reese was excellent making sure we got the features we wanted. He took the time to show us how to use all the equipment . We did not feel pressured and were pleased with the deal we were given. Aaron Sponsler was very helpful finding our vehicle, getting rebates and working the numbers! More
SALES AND SERVICE!! EASY TO SETUP APPOINTMENT AND WAS IN AND OUT IN NO TIME. GREAT SERVICE TEAM HERE. ALSO THE SALES TEAM HERE IS GREAT TO DEAL WITH AND THE TAKE CARE OF EASY TO SETUP APPOINTMENT AND WAS IN AND OUT IN NO TIME. GREAT SERVICE TEAM HERE. ALSO THE SALES TEAM HERE IS GREAT TO DEAL WITH AND THE TAKE CARE OF YOU. VERY FRIENDLY ENVIROMENT. More
Service I had my 2006 Focus serviced for a door that wouldn't lock. Quality service and friendly customer service at Donley Ford of Shelby. Thanks so much! I had my 2006 Focus serviced for a door that wouldn't lock. Quality service and friendly customer service at Donley Ford of Shelby. Thanks so much! More
Excellent service and customer relationship. Very caring and detailed explanation of all needed issued and repairs. Recovered payments that were covered by dealer and customer relationship. Very caring and detailed explanation of all needed issued and repairs. Recovered payments that were covered by dealer program. Thank you. More
Excellent Customer Service This is the second car I have bought from Dan at Donley's and once again everything was done is a very professional and friendly manner. I couldn't be This is the second car I have bought from Dan at Donley's and once again everything was done is a very professional and friendly manner. I couldn't be happier with my vehicle or the dealership. Thanks again Dan for another great experience! More
Another Great Experience This was the third vehicle we have purchased in 3 years. We have received such great service from Matt and Donley Ford of Shelby we drive over an hour This was the third vehicle we have purchased in 3 years. We have received such great service from Matt and Donley Ford of Shelby we drive over an hour to utilize their services. It is worth the drive! More
Excellent experience Dan (salesman) was very knowledgeable and helpful. He spent a lot of time going over all the features and I know I can always stop in for help if nee Dan (salesman) was very knowledgeable and helpful. He spent a lot of time going over all the features and I know I can always stop in for help if needed and that is really a plus! More