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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
February 07, 2020
Tyler was very helpful and so was Andy I can’t thank them enough for helping me choose my truck I love it. Jami was very helpful as well explaining all the financing. I will definitely be shopping at Donley enough for helping me choose my truck I love it. Jami was very helpful as well explaining all the financing. I will definitely be shopping at Donley ford of Shelby in the future when it is time for a new vehicle. More
by Come Marley
Employees Worked With
Andy Thomas, Jami Barlow, Tyler Doerrer
February 07, 2020
Tracy was very helpful locating a vehicle and Bruce was also. They were friendly, informative and explained everything. Answered all my follow up questions also. also. They were friendly, informative and explained everything. Answered all my follow up questions also. More
by Nancy
Employees Worked With
Jami Barlow, Bruce Rothacher, Tracy Stroup
February 07, 2020
Tyler did an amazing job!! His customer service and work ethic was outstanding! He made the experience very personable and was super helpful in the process of buying my very first car. I recommend Tyler, if ethic was outstanding! He made the experience very personable and was super helpful in the process of buying my very first car. I recommend Tyler, if you’re interested in buying a car. Overall, great experience! 😊 More
by daniellehanning
Employees Worked With
Tyler Doerrer
February 07, 2020
Grand Caravan Tracy was most helpful in finding a vehicle that would meet what I was looking for. She was prompt and friendly every time I talked with her. Bruce Tracy was most helpful in finding a vehicle that would meet what I was looking for. She was prompt and friendly every time I talked with her. Bruce Rothacher was also very easy to work with and has been attentive in any follow up questions I have had. More
by edwardhale
Employees Worked With
Bruce Rothacher, Tracy Stroup
February 07, 2020
Tracy helped me buy telling the sales guy that I was interested in one of the vehicles. She saved me a time to come see and I ended up buying the truck 2 days later interested in one of the vehicles. She saved me a time to come see and I ended up buying the truck 2 days later More
by Chris
Employees Worked With
Andy Thomas, Tyler Doerrer, Tracy Stroup
February 06, 2020
They worked with me and got me a good deal. I would recommend them to my friends and family. I am satisfied with the service I received. recommend them to my friends and family. I am satisfied with the service I received. More
by seileydanielle
Employees Worked With
Bryan-Jay Grossenbacher, Andy Thomas, Jami Barlow, Tyler Doerrer
March 11, 2019
Great dealership to check out. Great service and is willing to work with you, highly recommended stopping in to check them out. Very friendly people and look forward to being back i Great service and is willing to work with you, highly recommended stopping in to check them out. Very friendly people and look forward to being back in the future sometime. More
by Dre
Employees Worked With
Dan Reese
October 24, 2016
Awesome I always leave with a smile on my face and feeling satisfied. I always recommend Donley to everyone. Thank you for another great experience again! I always leave with a smile on my face and feeling satisfied. I always recommend Donley to everyone. Thank you for another great experience again! More
by Brian
Employees Worked With
Matt Weiss
