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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
April 01, 2020
Highly recommend Dan Reese he does everything in his power for his customers but I would tell people to be cautious when dealing with manager with trade ins power for his customers but I would tell people to be cautious when dealing with manager with trade ins More
by pclime
Employees Worked With
Jami Barlow, Dan Reese
March 31, 2020
Bought a new f150 at donley. Very happy with the entire process. Was able to stop in and within 90 minutes had everything ready to drive away! process. Was able to stop in and within 90 minutes had everything ready to drive away! More
by F150
Employees Worked With
Andy Thomas, Gage Schroeder
March 31, 2020
right at the top! any time I go to the dealership,i am treated with respect. the sales reps. and management are always ready to take care of my needs. any time I go to the dealership,i am treated with respect. the sales reps. and management are always ready to take care of my needs. More
by tclabaugh
Verified CustomerEmployees Worked With
andy wood
March 31, 2020
Andy in service was very accommodating, getting me in the same day. Tom Hoak is one of few people I mind touching my vehicles, he is very good. My truck had alignment issues and was at another shop about 6 same day. Tom Hoak is one of few people I mind touching my vehicles, he is very good. My truck had alignment issues and was at another shop about 6 months ago. Tom got the truck driving better than it ever has and straightened out my issues. Donley service is good and as a shade tree mechanic I normally don't recommend the dealer. This one I do. More
by CDORSEY50STANG
Employees Worked With
Tom Hoak
March 30, 2020
Awesome Team Donley Ford of Shelby has an awesome team. They are cleanly, quick, and very affordable. I would recommend to everyone! I will not go anywhere else fo Donley Ford of Shelby has an awesome team. They are cleanly, quick, and very affordable. I would recommend to everyone! I will not go anywhere else for service. More
by aaronspons
Employees Worked With
Chris Yocum, Andy Wood, Luther Gray
March 28, 2020
Very good person easy get along with knowledgeable. Great company would recommend him to people to buy a car. Would most likely to come back and keep them in business. Great company would recommend him to people to buy a car. Would most likely to come back and keep them in business. More
by puregame44
Employees Worked With
Gage Schroeder
March 24, 2020
Service was amazing, I would give 5 star rating, everyone was friendly and welcoming. I bought my last vehicle from here and I would will continue to come back! was friendly and welcoming. I bought my last vehicle from here and I would will continue to come back! More
by gintertiffany
Employees Worked With
Andy Thomas, Jami Barlow, Dan Reese, Gage Schroeder, Gage Fultz, Bruce Rothacher
March 22, 2020
Gage was my salesman. He was very knowledgeable and answered all my questions. If he didn’t know the answer he went and got the answer. Everyone I talked to at Donely Ford was very nice and helpful. Th answered all my questions. If he didn’t know the answer he went and got the answer. Everyone I talked to at Donely Ford was very nice and helpful. They didn’t even try to push the extra stuff on me. Only went through because they had and answered any questions I had. I would definitely go back again to work with Gage and the Donely staff. Thank you More
by dbadenhop
Employees Worked With
Jami Barlow, Gage Schroeder
March 21, 2020
Had a pleasant experience buying my 19 f150 from donley. Gage helped get everything done and ready for me when I came into the dealership. Gage helped get everything done and ready for me when I came into the dealership. More
by rickycaudill
Employees Worked With
Jami Barlow, Gage Schroeder
