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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
April 23, 2020
Everyone was friendly and the facility was clean.Talked Everyone was friendly and the facility was clean. Talked with your 2 salesman Dan & Gage while I waited. Both were friendly and courteous. Would rec Everyone was friendly and the facility was clean. Talked with your 2 salesman Dan & Gage while I waited. Both were friendly and courteous. Would recommend. More
by mspeck156
Verified CustomerEmployees Worked With
Service department Andy, Dan Reese, Gage Schroeder
April 16, 2020
oil change.tire rotation f-150 work was completed on time and service was good, glad dealership was open at this time. employees were friendly. very satisfied with my ford f-150, work was completed on time and service was good, glad dealership was open at this time. employees were friendly. very satisfied with my ford f-150, More
by dckab
Employees Worked With
Gage Schroeder
April 13, 2020
Very efficient! Gage and Andy could not have made things easier. I appreciate everything they did for me. Good job! Gage was thorough in explaining how things worked Gage and Andy could not have made things easier. I appreciate everything they did for me. Good job! Gage was thorough in explaining how things worked in my new Ecosport, and told me not to hesitate to call him if i had any questions. More
by fossa50
Employees Worked With
Gage Schroeder
April 11, 2020
The people at Donley Ford are good people and work hard to find want you want would recommend to other people if it comes down to it again i would go back to find want you want would recommend to other people if it comes down to it again i would go back More
by antonhaymond
Employees Worked With
Gage Schroeder
April 07, 2020
Awesome Staff Gage was engaged and helped me find the correct explorer. Andy explained the process and helped with an extended warranty that was from our previous v Gage was engaged and helped me find the correct explorer. Andy explained the process and helped with an extended warranty that was from our previous vehicle. This was above and beyond what was his role. More
by matthew.bohland
Employees Worked With
Andy Thomas, Gage Schroeder
April 06, 2020
great I love Donley Ford in Shelby great service and sales reps. I have bought three new cars and was very blessed to have such good reps and service at Do I love Donley Ford in Shelby great service and sales reps. I have bought three new cars and was very blessed to have such good reps and service at Donley in Shelby. We have an older Ford explorer and they treat like is was a new one. More
by sherry.malone
Employees Worked With
Jami Barlow
April 04, 2020
Gage never gave up on finding me the right vehicle within my budget. Highly recommend! Thanks for the commitment! Love the 2020 Escape. It’s perfect my budget. Highly recommend! Thanks for the commitment! Love the 2020 Escape. It’s perfect More
by maunaka29
Employees Worked With
Andy Thomas, Gage Schroeder
April 03, 2020
These guys are the best. Friendly service advisors and techs that work their hardest to address and fix all concerns I would highly recommend to all techs that work their hardest to address and fix all concerns I would highly recommend to all More
by NICKTORNES91
Employees Worked With
Chris yocum
April 03, 2020
Tire rotation was not done . The reason I know this my husband marked the tire. I was charged for this. Not sure that we will be back. Do you think we are stupid? husband marked the tire. I was charged for this. Not sure that we will be back. Do you think we are stupid? More
by lylechronister
Employees Worked With
Service oil change
April 01, 2020
Gage, the entire staff and managers are wonderful. They answered all my questions with respect and in a timely manner. Thank you to all that helped! answered all my questions with respect and in a timely manner. Thank you to all that helped! More
by bnlwlconstruct
Employees Worked With
Gage Schroeder
