Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 451 reviews
June 06, 2020
Excellent service I would recommend GageGreat service Excellent service I would recommend Gage Great service help me get the 2019 ford ranger truck that wanted . Thank you for all you helping me Excellent service I would recommend Gage Great service help me get the 2019 ford ranger truck that wanted . Thank you for all you helping me More
by dew1976
Employees Worked With
Gage Schroeder, Mikaela Moore
June 05, 2020
Bought 2014 FordXLT4x4 Got a clean well taken care of vehicle only complaint is I only got one key . I actually received my vehicle in Mount Vernon. Got what I wanted older Got a clean well taken care of vehicle only complaint is I only got one key . I actually received my vehicle in Mount Vernon. Got what I wanted older truck with extras . More
by ikegibler
Verified CustomerEmployees Worked With
Mikaela Moore
June 04, 2020
Gage was a great salesmen. He got us approved thru ford when others couldn't. He also got my husband the truck he fell in love with. It was worth the 2 hour drive to do business. Thank you. when others couldn't. He also got my husband the truck he fell in love with. It was worth the 2 hour drive to do business. Thank you. More
by rhamblin87
Employees Worked With
Gage Schroeder
June 03, 2020
2020 Ford Escape Gage was very helpful and friendly and made my purchase an good experience. He followed up with me after my purchase to assist me with any questions Gage was very helpful and friendly and made my purchase an good experience. He followed up with me after my purchase to assist me with any questions I might have regarding my vehicle. More
by DACOOPER9
Employees Worked With
Gage Schroeder
May 20, 2020
On time and good service Very good service and friendly people.No problems, Best dealership in the area. Will be back and use their service and purchase a new vehicle in near Very good service and friendly people.No problems, Best dealership in the area. Will be back and use their service and purchase a new vehicle in near future. Thank you More
by harlesgibson45
Employees Worked With
Dan Reese
May 15, 2020
I have been buying vehicles at Donley Ford for the last 15 years. Their sales staff and service department are second to none. Always friendly and very courteous. 15 years. Their sales staff and service department are second to none. Always friendly and very courteous. More
by korbas1
Employees Worked With
Chris, Andy, Dan, Tom, Jami Barlow, Dan Reese
May 14, 2020
friendly people i like and trust this dealership to do what has to be done on my vehicle, if and when i ever decide to get another vehicle i will be returning to this i like and trust this dealership to do what has to be done on my vehicle, if and when i ever decide to get another vehicle i will be returning to this dealer More
by KINGBUBBA58
Employees Worked With
Dan Reese
May 08, 2020
This is my first every brand new car , Gage & Andy both made my experience quite pleasant , they didn't try to pressure me & made sure I was comfortable before I signed. I would highly recommend Donley For made my experience quite pleasant , they didn't try to pressure me & made sure I was comfortable before I signed. I would highly recommend Donley Ford of Shelby More
by BMJ
Employees Worked With
Andy Thomas, Gage Schroeder
May 02, 2020
Great salesperson. Overall good experience given the circumstances. I highly recommend this dealership. Donley’s Shelby had a good selection, nice staff and explained everything. circumstances. I highly recommend this dealership. Donley’s Shelby had a good selection, nice staff and explained everything. More
by bhighlander63
Employees Worked With
Gage Schroeder
May 02, 2020
Had a lemon car.. Ford did not think so..3engines 8 mths. The service dept at shelby donley were really nice guys and really tried but corp stunk as did the car. Not a fan of ford... and still a little sore The service dept at shelby donley were really nice guys and really tried but corp stunk as did the car. Not a fan of ford... and still a little sore over all the money we lost on that car.. Never again.. More
by ckempf59
Employees Worked With
not sure except for Andy in service dept(nice guy), Dan Reese
