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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
June 24, 2020
Gage was super nice and down to earth . He helped us stay at our budget when we needed in a new car asap! He was also great with our young kids who tagged along with us for car shopping. at our budget when we needed in a new car asap! He was also great with our young kids who tagged along with us for car shopping. More
by bam_bam2011
Employees Worked With
Aaron , Gage Schroeder, Mikaela Moore
June 21, 2020
Me and my family had a great experience with Donley Ford in Shelby. Jessica. B was very professional, polite, and understanding while we were looking for a new vehicle. She gave us some time to sit and talk in Shelby. Jessica. B was very professional, polite, and understanding while we were looking for a new vehicle. She gave us some time to sit and talk about what we wanted to do before we signed papers .We did NOT feel rushed at all ; and she was able to answer all of the questions that we had! Definitely Recommend Jessica .B at Donley Ford. More
by csmith0610
Employees Worked With
Jessica Bracamontes
June 19, 2020
The dealership did a excellent job on getting the sale done. Was very impressed on the friendliness. They did a great job on following up after sale. Will be back done. Was very impressed on the friendliness. They did a great job on following up after sale. Will be back More
by kyle_mees
Verified CustomerEmployees Worked With
Dan Reese, Mikaela Moore
June 19, 2020
The service team at Donley Ford of Shelby is outstanding!! Professional and courteous 100% of the time. The service is always timely too! Andy takes tremendous Care of my wife and I. outstanding!! Professional and courteous 100% of the time. The service is always timely too! Andy takes tremendous Care of my wife and I. More
by mastak283
Employees Worked With
Andy in Service
June 15, 2020
can't beat the service dept. Service dept.,with Chris Yocum as service mgr. in my opinion, is the best! I have dealt there for years and all of the guys have done a very thorough Service dept.,with Chris Yocum as service mgr. in my opinion, is the best! I have dealt there for years and all of the guys have done a very thorough and complete job every time. I won't go any where else. More
by hornungdm
Employees Worked With
all the mechanics are great!!
June 15, 2020
Gage!!! You made purchasing a vehicle so comforting!! I truly appreciate all that you did for my family an I. I will always go to you when searching for a vehicle truly appreciate all that you did for my family an I. I will always go to you when searching for a vehicle More
by chip44905
Employees Worked With
Gage Schroeder
June 13, 2020
Gage was extremely helpful and the Experience was second to none. Donley of Shelby always makes me feel at home! Aaron and his team always make me feel like my purchase is very important! Would recommend t to none. Donley of Shelby always makes me feel at home! Aaron and his team always make me feel like my purchase is very important! Would recommend this dealership to anyone! More
by fordtrucker2007
Employees Worked With
Aaron Sponsler, Gage Schroeder
June 08, 2020
I would buy from Gage again. He was great to work with starting with our phone conversations. In person spent time going over everything with me about my 2020 F-150. Great buying He was great to work with starting with our phone conversations. In person spent time going over everything with me about my 2020 F-150. Great buying experience. More
by JOHNHOUPT
Employees Worked With
Gage Schroeder
June 06, 2020
Gage was awesome worked hard finding me what I wanted! Love my sparkle white fushion! Definitely will recommend him to everyone!! Thanks you very much!!!!!!!! Love my sparkle white fushion! Definitely will recommend him to everyone!! Thanks you very much!!!!!!!! More
by amyhenkel72
Employees Worked With
Gage Schroeder
