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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
July 25, 2020
We like working with Donley Ford of Shelby and have now bought our second car from them. Good service, efficient, and always friendly, helpful staff! bought our second car from them. Good service, efficient, and always friendly, helpful staff! More
by Tacobelle19
Employees Worked With
Dan Reese, Gage Schroeder, Jessica Bracamontes
July 25, 2020
I favor this dealership to any other. I’ve never bn unhappy with the vehicles I have bought from them. The salesman Dan is awesome. I highly recommend Donley Ford Shelby unhappy with the vehicles I have bought from them. The salesman Dan is awesome. I highly recommend Donley Ford Shelby More
by ccsjjnj2006
Employees Worked With
Jan, Dan Reese, Mikaela Moore
Verified CustomerJuly 23, 2020
I came in and wasn’t sure exactly what I wanted and they hooked me up with exactly what I needed! Thank you Jessica Bracamontes! hooked me up with exactly what I needed! Thank you Jessica Bracamontes! More
by Alexandria
Employees Worked With
Jessica Bracamontes, Mikaela Moore, Bryant Kucera
July 23, 2020
A++Jessica & Mikaela helped me with everything!Honestly A++ Jessica & Mikaela helped me with everything! Honestly if it wasn't for the very prompt & knowledgeable service I would've skipped this dealer d A++ Jessica & Mikaela helped me with everything! Honestly if it wasn't for the very prompt & knowledgeable service I would've skipped this dealer due to the 4+ hour drive.... Thank you again for the 2020 Twisted Orange Mustang Gt Premium!! 🇺🇸 More
by 2020 twisted GT
Employees Worked With
Jessica Bracamontes, Mikaela Moore
July 23, 2020
Mikaela has been absolutely AMAZING!! She was working around the clock to help out my husband and I to find a vehicle when we needed one. She was very polite and super kind!! around the clock to help out my husband and I to find a vehicle when we needed one. She was very polite and super kind!! More
by Rsroxyco
Employees Worked With
Bryant Kucera
July 21, 2020
Great Salesman Our salesman, Gage Schroeder, was knowledgeable about the vehicle we purchased and easy to work with. He went out of his way to get the vehicle in fo Our salesman, Gage Schroeder, was knowledgeable about the vehicle we purchased and easy to work with. He went out of his way to get the vehicle in for us to test drive, and delivered it to us all clean and shiny a day earlier than expected. GREAT buying experience. More
by ann11
Employees Worked With
Gage Schroeder
July 18, 2020
We had an awesome experience. Jessica and all the staff were very friendly and helpful. I will definitely consider Donley Ford for my next vehicle. Keep up the good work. were very friendly and helpful. I will definitely consider Donley Ford for my next vehicle. Keep up the good work. More
by wodin1072
Employees Worked With
The detail guy., Jessica Bracamontes, Bryant Kucera
July 18, 2020
Very nice and courteous, was very knowledgeable and helpful. I enjoyed my experience very much which is why I came back to deal with my salesperson helpful. I enjoyed my experience very much which is why I came back to deal with my salesperson More
by David
Employees Worked With
Mikaela , Jessica Bracamontes
