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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
August 12, 2020
Donley always gives us great service. We have had our ford vehicles serviced at Donley Ford for the last 15 years. We always go back because they treat us like family and get the job done We have had our ford vehicles serviced at Donley Ford for the last 15 years. We always go back because they treat us like family and get the job done right the first time. More
by jameshooker
Verified CustomerEmployees Worked With
Chris Yocum, Andrew Wood, Dan Reese
August 12, 2020
Our sales person was great, the dealership was easy to Our sales person was great, the dealership was easy to work with (trade-in). I will be recommending this dealership to anyway looking to buy a vehicl Our sales person was great, the dealership was easy to work with (trade-in). I will be recommending this dealership to anyway looking to buy a vehicle with no hassle , and upfront pricing. More
by Jared
Employees Worked With
Jessica Bracamontes, Mikaela Moore
August 12, 2020
We had an excellent experience with Gage. He made buying our car a breeze. We did not feel pressured like other places we have been. He was very helpful with all of questions. We would definitely recommend our car a breeze. We did not feel pressured like other places we have been. He was very helpful with all of questions. We would definitely recommend doing business with Gage at Donley. More
by jessi_stewart806
Employees Worked With
Gage Schroeder
August 11, 2020
Folks here go above and beyond to meet customers’ expectations. In my case it meant sending a driver to Maryland to get the exact car I wanted. Couldn’t be happier with their focus on serving the c expectations. In my case it meant sending a driver to Maryland to get the exact car I wanted. Couldn’t be happier with their focus on serving the customer. More
by rickyocum
Employees Worked With
Gage Schroeder
August 10, 2020
Gage did a great job jept me informed on everything. The détail was ok my new car wasn't washed well i spoke with Gage and he was very apolgetic and has offered to have it rédone. The détail was ok my new car wasn't washed well i spoke with Gage and he was very apolgetic and has offered to have it rédone. More
by amato00
Employees Worked With
Gage Schroeder, Mikaela Moore
August 07, 2020
Donley has always gave me great service we have bought cars and trucks and when the time comes to get another vehicle we see you first. cars and trucks and when the time comes to get another vehicle we see you first. More
by animas53
Employees Worked With
Service Manager, Bryant Kucera
August 03, 2020
My experience has been great this is my second car that I have gotten here, and Jessica has been a great help. I have also recommended her to my friend in search of a car. have gotten here, and Jessica has been a great help. I have also recommended her to my friend in search of a car. More
by Tiffany hoff
Employees Worked With
Jessica Bracamontes
July 30, 2020
This is my first experience buying a car, everything has worked out well. I am excited to say I purchased my own car and Donley ford of Shelby was very helpful. worked out well. I am excited to say I purchased my own car and Donley ford of Shelby was very helpful. More
by 18etpatton
Employees Worked With
Jessica Bracamontes, Bryant Kucera
July 30, 2020
After going to multiple dealerships in Columbus and having some unpleasant dealing I am very glad I came to donely. No pressure sales and very pleasant staff. Thank you. having some unpleasant dealing I am very glad I came to donely. No pressure sales and very pleasant staff. Thank you. More
by Troush12
Employees Worked With
Jessica Bracamontes, Mikaela Moore, Bryant Kucera
