Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 451 reviews
October 06, 2020
Simply put the team at Donley Ford is excellent. Everyone was friendly and up front and honest. With help from Mikaela and Gage I had all the details worked out before I set out from the Jersey shore to Cent was friendly and up front and honest. With help from Mikaela and Gage I had all the details worked out before I set out from the Jersey shore to Central Ohio. Gage gave me his word that what we had agreed upon would be what happened and it did. I love my 2020 Bullitt and truly appreciate the honesty and ease of the transaction working with the Donley Team. More
by ushak
Employees Worked With
Dan Reese, Gage Schroeder, Jessica Bracamontes, Mikaela Moore
October 05, 2020
Was convenient and very easy great service from salesperson really love my new truck look forward and having you service it also have great inventory on available vehicles salesperson really love my new truck look forward and having you service it also have great inventory on available vehicles More
by stacy44069
Verified CustomerEmployees Worked With
Jessica Bracamontes
October 05, 2020
Was first time ever buying new vehicle salesperson was super helpful went out in the rain and brought truck in for me to check out several times.found the perfect truck for me I absolutely love it thank y super helpful went out in the rain and brought truck in for me to check out several times.found the perfect truck for me I absolutely love it thank you very much. More
by stacy44069
Employees Worked With
Jessica Bracamontes, Mikaela Moore
September 28, 2020
Integrity & ethics! Love these guys! From now on I will drive an hour for ALL service & oil changes! Will refer to everyone I know! Thank You!!! drive an hour for ALL service & oil changes! Will refer to everyone I know! Thank You!!! More
by plkorbas
Employees Worked With
Andy, Dan Reese
September 27, 2020
Great at scheduling and getting work done fast and Great at scheduling and getting work done fast and thorough. Excellent place to get automotive work done. Sales great and offers to buy back and se Great at scheduling and getting work done fast and thorough. Excellent place to get automotive work done. Sales great and offers to buy back and sell a newer is appreciated. More
by Daniel
Employees Worked With
Dan Reese, Mikaela Moore
September 22, 2020
Was very pleased with with service department they were prompt getting us in . They were friendly and helpful. Andy the service manager was out standing prompt getting us in . They were friendly and helpful. Andy the service manager was out standing More
by skcross1028
Employees Worked With
Andy service department
September 21, 2020
Andy W. submitted my $25.00 rebate online for me for 3 different service projects I had done this summer. Really appreciate that! The service department is good about getting me in for service . different service projects I had done this summer. Really appreciate that! The service department is good about getting me in for service . More
by HARDT
Employees Worked With
Andy Woods
September 21, 2020
Service is fast in and out, Chris and Andy really stay on top of things. Always treat me like family. I bring all my personal and work trucks into the service department. Fast and a fair price. top of things. Always treat me like family. I bring all my personal and work trucks into the service department. Fast and a fair price. More
by xrayndt
Employees Worked With
Chris Yoakam, Dan Reese, Gage Schroeder, Jessica Bracamontes, Mikaela Moore, Bryant Kucera
September 18, 2020
Very pleased with the work done that day. Chris is always so helpful, got us in very quickly to service our vehicle. Thank you very much. so helpful, got us in very quickly to service our vehicle. Thank you very much. More
by Newland
Employees Worked With
Chris in manager of service Dept.
September 14, 2020
All a ok at service yup yup kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkYes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkYes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More
by sees2hawks
Employees Worked With
Andy Wood
