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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
October 26, 2020
Staff was very helpful and attentive. Great service and prices. Our family will definitely continue to do business with this service department in the future. prices. Our family will definitely continue to do business with this service department in the future. More
by Cavsfan
Verified CustomerEmployees Worked With
Service
October 25, 2020
nice people and very good service, always on time. very nice, will use in the future.for new car and service. nice facility and waiting area nice, will use in the future.for new car and service. nice facility and waiting area More
by harlesgibson45
Employees Worked With
Dan Reese, Mikaela Moore
October 19, 2020
We have done several car deals with this dealership in the past. The staff has always been very helpful to our needs. Will definitely continue to do business with this dealership! the past. The staff has always been very helpful to our needs. Will definitely continue to do business with this dealership! More
by JTERESI69
Employees Worked With
Gage Schroeder
October 16, 2020
Donley Ford Shelby has the best service anywhere! Completely satisfied. We recommend to all our friends. We really appreciate every effort they do to make our experiences the best! Completely satisfied. We recommend to all our friends. We really appreciate every effort they do to make our experiences the best! More
by kjensman
Employees Worked With
Chris and Andy in service
October 16, 2020
I can always count on Chris Yoakum in service. Great customer service with him always, I call last minute and he gets me right in!! This review is for SERVICE ONLY not sales. customer service with him always, I call last minute and he gets me right in!! This review is for SERVICE ONLY not sales. More
by TracyS
Employees Worked With
Chris Yoakum
October 14, 2020
Always treated great when I have to service my vehicle. Never any problems scheduling and always work me in somehow. Andy and the guys in service are top notch. Never any problems scheduling and always work me in somehow. Andy and the guys in service are top notch. More
by rschroeder108
Employees Worked With
Dan Reese, Gage Schroeder, Jessica Bracamontes, Mikaela Moore, Bryant Kucera
October 12, 2020
We have been exclusively buying and servicing our vehicles at Donley Ford in Shelby. Everyone at Donley have always been friendly, helpful and taken care of all our vehicle needs. We especially keep vehicles at Donley Ford in Shelby. Everyone at Donley have always been friendly, helpful and taken care of all our vehicle needs. We especially keep coming back because of our awesome salesman Dan Reese and Chris and Andy in Service, Would not go anywhere else to buy a vehicle or have any of ours serviced. More
by mpd112
Employees Worked With
Chris and Andy in Service
October 10, 2020
Friendly and fast. I asked questions not pertaining to my oil change and they were answered. I would recommend Donnelly Ford. I will take my car back for service oil change and they were answered. I would recommend Donnelly Ford. I will take my car back for service More
by sandra.thorpe45
Employees Worked With
Andy in service, Gage Schroeder
