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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
Verified Customer
November 19, 2020
Chris, Andy and the service team at Donley Ford Shelby deliver top notch service and support. I recommend them every chance I get. Much appreciated!! deliver top notch service and support. I recommend them every chance I get. Much appreciated!! More
by NKORBAS
Employees Worked With
Chris Yocum, Andy Wood, Tom Hoak, Dan Reese
November 18, 2020
I am very pleased with the oil change and the purchase of 4 new tires installed on my 2017 Ford Escape! The service was excellent and the price was fair! Thank you! 4 new tires installed on my 2017 Ford Escape! The service was excellent and the price was fair! Thank you! More
by PLYBARGER
Employees Worked With
Andy and chris, Dan Reese
November 12, 2020
This is a great dealership to work with. Very friendly staff, great inventory, easy to do business with. Will definitely do business with them again. staff, great inventory, easy to do business with. Will definitely do business with them again. More
by jillritchie1123
Employees Worked With
Jessica Bracamontes, Mikaela Moore, Bryant Kucera
November 07, 2020
Jessica is amazing, took the best care of me and helped me get into a vehicle that fit my needs! She communicates effectively about every step of the buying process. me get into a vehicle that fit my needs! She communicates effectively about every step of the buying process. More
by nicolenickell27
Employees Worked With
Jessica Bracamontes
November 05, 2020
Fastest oil change service I've ever had on a vehicle. Employees were professional and helpful. Dealership was clean and neat. Scheduling was quick and easy as well. Employees were professional and helpful. Dealership was clean and neat. Scheduling was quick and easy as well. More
by caitlinroub
Employees Worked With
I dont know the names
October 31, 2020
Fast, friendly service. Wonderful atmosphere. Gage was knowledgeable, courteous, and brought peace of mind to this purchase. After the sell he was instrumental in the success of connecting Ford Pass and s knowledgeable, courteous, and brought peace of mind to this purchase. After the sell he was instrumental in the success of connecting Ford Pass and sharing his experiences with its uses. I would definitely recommend Donley for your next purchase More
by desertvetnurse
Employees Worked With
Gage Schroeder, Mikaela Moore
October 31, 2020
Willing to negotiate for reasonable terms, very pleasant. Should have gone sooner than I did, and would definitely recommend to anyone looking for a car. Should have gone sooner than I did, and would definitely recommend to anyone looking for a car. More
by David
Employees Worked With
Gage Schroeder, Mikaela Moore
October 31, 2020
I was extremely pleased with the way Jan Short went out of her way to make the deal. Easy to work with. Would definitely recommend and would use in the future. of her way to make the deal. Easy to work with. Would definitely recommend and would use in the future. More
by Xpertechcarcare1
Employees Worked With
Mikaela Moore
