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Donley Ford of Shelby
Shelby, OH
451 Reviews
Need a little help figuring out how best to handle your automotive needs? Then you will be happy to learn the Donley Ford of Shelby team is prepared to make use of their knowledge to help you work out the best path going forward. Whether we are helping you learn more about the great new Ford cars found at our convenient Shelby location or offering up the inside track to the largest selection of parts and maintenance, we have no doubts the trusted of Ford experts at Donley Ford of Shelby have the ability to help you tackle these tough decisions.
Tired of fighting with substandard support from other dealers? Then take a minute to join us as we point you in the right direction and help you forge a connection with the appropriate group of trusted Donley Ford of Shelby professionals.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 451 reviews
February 02, 2021
Great to work with Donnelly Ford of Shelby. This was the second vehicle that we have purchased from them. My salesman, Gage, was in quarantine and still helped us get the perfect car we were looking for in second vehicle that we have purchased from them. My salesman, Gage, was in quarantine and still helped us get the perfect car we were looking for in 1 day. More
by bradbowman51
Employees Worked With
Dan Reese, Gage Schroeder, Jessica Bracamontes, Mikaela Moore
January 27, 2021
Gage and the rest of the team involved with my purchase did an amazing job to get me in my F150. I will definitely be back the next time I am in the market. did an amazing job to get me in my F150. I will definitely be back the next time I am in the market. More
by bthompson240
Employees Worked With
Gage Schroeder
January 27, 2021
Gage seems to really care about his customers. He doesn’t make you feel rushed into making a decision and seems to genuinely listen to what you’re saying. I would definitely talk to him again! Jan seems make you feel rushed into making a decision and seems to genuinely listen to what you’re saying. I would definitely talk to him again! Jan seems to care about your needs and gives you different options to help you make a decision. More
by Beverly
Employees Worked With
Jan-paperwork , Gage Schroeder, Mikaela Moore
January 24, 2021
Donley of Shelby made it easy to purchase a new vehicle it was a great experience. Service department took care of everything. Do recommend them. it was a great experience. Service department took care of everything. Do recommend them. More
by Bores
Verified CustomerEmployees Worked With
Dan Reese, Mikaela Moore, Bryant Kucera
January 22, 2021
The service people are very efficient and friendly. It’s always a pleasure to get the service there. It takes me a little longer to go to Shelby but it is worth it with their service always a pleasure to get the service there. It takes me a little longer to go to Shelby but it is worth it with their service More
by mssam1016
Employees Worked With
Andy and Chris
January 21, 2021
Tried over charging me 3200 because employee mistake.. supposed to be early bird they wanted my truck so they bought it and tried charging me the difference supposed to be early bird they wanted my truck so they bought it and tried charging me the difference More
by Munn
Employees Worked With
Jessica Bracamontes
January 21, 2021
Very clean dealership, friendly staff. Always there to help you throughout all of your needs. Highly recommend. Gage is the best we have dealt with. help you throughout all of your needs. Highly recommend. Gage is the best we have dealt with. More
by stfd2047
Employees Worked With
Jan Short, Gage Schroeder, Mikaela Moore
January 19, 2021
Awesome service work as usual! Cannot say enough good things about this Service Department! Hope you all enjoyed the donuts! See you for my next oil change! things about this Service Department! Hope you all enjoyed the donuts! See you for my next oil change! More
by plkorbas
Employees Worked With
Andi & Chris!! , Dan Reese
